Verona Hotels with Pools

Subject: Urgent Concerns Regarding Service and Room Conditions Mobile App Communication: The staff consistently failed to respond promptly to messages via the mobile app. On one occasion, while waiting in the lobby—where no other customers were present—I was ignored when requesting the shuttle service. Shuttle Service: When I needed a shuttle to the airport at 5 a.m., Manager Alfonso informed me that no shuttle would be available. Despite this being a service promised on your website, Alfonso stated he could not accommodate us and showed reluctance to arrange alternative transportation. But I found out there was a shuttle for someone at 4am. Please tell me that this hotel is not about discrimination or ageism. I felt it!!!! Room Temperature: The room was excessively hot, even after the maintenance team replaced the air conditioning unit. Despite running the new unit for over two hours, the room remained uncomfortably warm. When I requested a room change, Alfonso hesitated, citing concerns about overtime for cleaning staff and expressing skepticism about the room’s condition. His response was dismissive and unhelpful, even suggesting he would need to verify the issue himself, which was unnecessary and highly unprofessional. Breakfast: Fresh fruit was available and the personal maintaining the food area was excellent and friendly. Happy Hour: 1 bottle of wine that was almost empty. I asked for a new bottle and the front desk personal said there wasn't any more. SO, take sips because they don't want to buy more. Not great anything for happy hour.

All of our spacious guestrooms feature our plush Hyatt Grand Bed® and state-of-the-art media and work center. You’ll love the 42 HDTV, Cozy Corner with sofa-sleeper, and bathroom vanities with granite countertops and complimentary amenities. Get connected with free Wi-Fi, remote printing. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes.Forget something? Odds Ends has you covered with must-have items you can buy, borrow or enjoy for free. Complimentary self-parking available.

Stay away! Place is a dump. Grungy and ill-kept. “Breakfast” is a joke. The only warm food is toast and they were out of coffee. GM is rude and arrogant. The area is a big bicycling destination and I came to the area an event. Unlike any other hotel or motel I’ve stayed in, they forbid bikes on the property. Meaning bikes have to stay on bike racks or in cars where they can be stolen. And the place is already so skanky and banged up that walking a bike in wouldn’t risk making it worse. When I checked in the first thing the GM asked me, after my name, was if I was biking and then proceeded to tell me about their no bike rule, which was also posted on a sign at the front door. When I told him it would have been nice to know that in advance he said they couldn’t know who was coming to bike. Apparently he didn’t see the irony in the fact that they obviously do ask if people are biking, they just wait to ask until you’ve gone past your cancellation time and are standing at the desk in need of a room.

Welcome to the Holiday Inn Express Hotel & Suites Madison-Verona.Experience comfort at the Holiday Inn Express Hotel & Suites Madison-Verona. Our beautiful hotel near Epic Systems, is conveniently located in Verona, WI just off Highways 18/151 and Epic Lane.Business travelers arriving at our Madison, WI hotel near the Dane County Regional Airport will find that our stylish accommodations exceed expectations. Located just outside Madison, Wisconsin, our hotel provides a complimentary weekday local area & airport shuttle. We are the closest hotel to Epic Systems campus, and just a short drive from Lands End in Dodgeville, WI. We are just minutes from many Madison area companies. In addition, we provide meeting space for up to 80 people along with free high-speed, wired/ wireless Internet access.Families will enjoy staying at our Verona, Wisconsin hotel, with close proximity to several area attractions including the Cave of the Mounds, House on the Rock, Henry Vilas Zoo, and the State Capitol. Also nearby is Camp Randall Stadium, the University of Wisconsin Arboretum & shopping at West Towne Mall.While you stay at our Verona hotel, enjoy amenities including an heated indoor pool & whirlpool, state-of-the-art Fitness Center & our complimentary hot buffet breakfast bar. All rooms include a microwave, mini refrigerator, and Keurig. Make the smart choice, and book your reservation at our Madison-Verona hotel now.