XxdpvvrplxzpxvfxdWe stayed two nights in the main building for a wedding. Cons: * Check-in was a challenge. They were quite strict about not allowing anybody into their rooms until the official 3pm checkin time when we arrived (and we arrived at 2:30pm, not super early). Then when we did get a room key, it didn't work, nor did the second key, nor did housekeeping's master key. It turned out someone else was already in our room with the door bolted, and the hotel staff had to kick them out and re-freshen our room before we could get into it. They were extremely apologetic and sent up some free fruit juice and macarons, but it's the kind of mistake that a Waldorf shouldn't be making (and it could easily be prevented--see below for a suggestion), yet we heard from another guest that they had a similar problem, too. * Breakfast is just OK. It was included in our rate, so we were satisfied, but I would not have been happy if I'd been paying full price, given how amazing the breakfast options are in France generally. * The ground-floor public restrooms were out of order, requiring restaurant guests and folks hanging out in the public spaces (including people waiting for their rooms) to go down narrow stairs to the spa level to find a toilet. A downside of having a historic building, perhaps, but still not ideal for a high-end hotel. Pros: * Gorgeous, historic main building. * Lovely pool (albeit very restrictive about allowing non-swimmers to hang out). * Comfortable room with a great bed and very nice bathroom (the shower was one of the best I've ever had in a hotel) and quality black-out curtains. * Friendly staff. * When our daughter left her phone by the pool on the day we left, the front desk clerk reached out to us and helped coordinate getting it back to us. We ended up sending an Uber--the clerk handed the phone to the driver, and the driver handed the phone to me outside our hotel in Paris late that night. This is the kind of service we hope for when going to a higher end hotel, and we really appreciated that the clerk was flexible about doing this for us. How to rate the hotel is tough. If it were half of the price, it would probably warrant a 5/5 even with the cons above. But for the price they charge, I would say it's more of a 3/5 bumped up to a solid 4/5 by the help they offered with the lost telephone. Suggestion for preventing wrong room keys: Our understanding of the screw-up with our room was that we were in Room 115, while the other guests were supposed to be in Room 1115 (the four-digit number signifying the pavilion building next door, not the main building where we were staying). Apparently, the desk clerk misread the ”1115” on the reservation computer as 115, and consequently programmed the keys (on a separate computer) for 115 and wrote 115 on the other guest's key holder. Since there aren't that many floors in the main building, they could help prevent this kind of error by having the pavilion rooms start with an 8 or 9 inst
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