Hotels near The Bateman Gallery, Victoria

I had called 9 hotels prior to this booking searching for a suite option that allowed my mom and adult brother some privacy and no one being stuck on a pull out sofa. Chateau Victoria had a great layout option at half price of any alternatives I could find. In addition to that, the customer service agent I spoke with, Heidi, was a breath of fresh air to converse with. Unlike previous hotels I had called, Heidi asked logical, relevant questions, and listened and responded in a helpful manner to all inquiries that I had. She was knowledgeable, polite, and made booking a breeze. I will definitely book at this property again.

Well I'm not going to say the pillows are the fluffiest I've ever had because I always bring my own pillow, 🤣 But we enjoyed staying at the Bedford Regency Hotel in downtown Victoria British Columbia, the hotel room was very clean and very well kept. And it's right in the heart of downtown Victoria and very close to restaurants bars and shopping. It has a few idiosyncrasies like the lobby is on the second floor and the road in front of the hotel is closed during check-in hours but checking in to the hotel was not a problem. The bed was comfortable and it was not too noisy considering it is close to a few pubs. The TV was a bit high in our room for my viewing as I have neck problems but I was told next time to ask for one that is positioned lower. I liked the vintage look in the rooms. I have never come across a room that had a shower with two shower heads before.

This hotel was perfect for my husband and I. Everywhere was walkable, to the park, Fisherman’s Wharf, to the Parliament and downtown. We enjoyed the quietness of the neighbourhood and the victorian houses. We will definitely consider staying here again!

We were traveling with our three granddaughters for a graduation High Tea adventure. We picked Victoria BC and the Delta Marriott and we’re very pleased. Our Black Ball ferry delivered us to Victoria before check in and the desk clerk had rooms for us. The water taxi from the ferry port/Empress stop took us right to the Delta stop with all our luggage. The Rooms were comfortable, the Club Room worked out well for our large party and the server in the bar on the evening of June 29 has the best customer service. Taxis were ordered, directions happened, what a great visit to Victoria BC

I stayed at Hotel Rialto in early July, and my experience was both disturbing and disappointing. On the first morning, I woke up with unexplained bug bites. Since I was only staying for two nights and had never experienced bites like this before, I didn’t report it to the front desk at the time. After returning home, I discovered bed bugs in my luggage. I captured one, had it tested, and confirmed it was indeed a bed bug. The bites I experienced during my stay strongly suggest that the infestation originated from the hotel. I emailed the hotel’s manager, Victoria, who did respond promptly by hiring a pest control company to do an inspection. While the inspection didn’t find any bed bugs, what it did reveal was far more concerning. The pest control company discovered oranges under the counter attracting odorous house ants and potentially mice. They also found mice droppings and a nest just outside the dry storage area. In the dry storage/elevator room, they noted panko crumbs and a bag of flour sitting out. While these items haven’t been compromised yet, it’s only a matter of time, given the presence of mice droppings on all the shelves. Most alarming was the discovery involving the curtains in the lounge on the Douglas Street side. Both sides of the curtains had been chewed, and nests were found inside them. The pest control company indicated that this problem has likely been ongoing for more than a year, given the amount of sebum from the mice fur on the floor beneath the curtains. Apparently, these curtains haven’t been opened in years, making them an undisturbed haven for rodents. The pest control company flagged this situation as urgent, yet it’s unclear what steps, if any, have been taken to resolve it. I now regret not reporting the bites earlier, but I was genuinely unaware of what they were at the time. I have photos of the bites and a lab report confirming the presence of bed bugs, which I’m willing to share to warn other travelers. While I appreciate Victoria's prompt response in hiring a pest control company, the issues uncovered during the inspection are simply unacceptable. These conditions point to serious ongoing hygiene and maintenance failures that no reputable hotel should have. Guests deserve a clean, safe environment, and I strongly urge management to take immediate action to address these critical concerns and take care of customers when they do have an issue.

I'll start with the good..... free parking, hot water, power shower, daily fresh towels & coffee, iron & ironing board, good staff, microwave, kettle, Keurig, fridge. Our room was OK. However, there is no elevator. The bed creaked every time you moved, the springs were noisy & when one rolled over, the other followed suit, you both rolled together it needs a new mattress & base. The pillows were lumpy and had no substance to them even when you used two. The curtains were threadbare & paint peeling off the walls. No safe in the room. Storage & hangers are minimal. Black grout in between the tiles on the floor (needs a scrub with some grout cleaner). This doesn’t mean it wasn't cleaned as there was no hair in the sink or bath from previous occupants that we saw room was cleaned daily with fresh towels. The sink was not in the bathroom but in the bedroom. Pool & sauna.....pool was warm, but it needs a clean - there were live bugs in the pool we were in it approximately 10 minutes before we got out as we were grosses out, you could not see the bottom it was cloudy. The saunas are separate, one male & one female with change room facilities we didn't use them we also didn't use the fitness room. Access to the pool/sauna/fitness room, you have to go outside, walk the path , and then re-enter the building. The on-site dining....The Loft great staff with good pub food salt n pepper pork bites were very the kitchen staff worked very hard. Live music most nights but not disturbed by it. The Coachman, we had 1 breakfast there, and it wasn't great. Apparently, the chef was Grumpy that day .... maybe that's why it wasn't great? Waitress was great. All in all staff, were great, shower was powerful & hot, bed was not comfy we won't stay here again when we visit next.

A very cozy place where you feel like at home, the friendly staffs is a great catch, the 2 girls who started at 5 am preparing your breakfast always carry a sweet smile that makes you day with great start, Gloria and Darren always take the extra mile to make suggestions for places to visit and dine caring to your preferences, the man in charge, Sam, really impressed me how far they go to make a conventional hotel business with great concern to being Green, the team there makes it different from the others and I would recommend anyone who is visiting Victoria to book yourself couple of nights there

The hotel in general was alright. Nothing too special or fancy. There was a good restaurant at the base called Bin 4. What makes this hotel not great is that from the time that we were there (3 nights), 4 car windows were smashed and broken into including our own car. There was nothing in the vehicle. It seemed just to happen for the purpose of breaking something. The worst part is the day if we had to do a 7 hour drive home taking the ferry and the Coquihalla. The hotel says there is 24/7 security and people at the hotel which just doesn’t make sense for so many vehicles being broken into. Of course the hotel isn’t ‘responsible’. May not be the place you want to stay and certainly don’t leave anything in your car.

Really like the hotel …room, facility key very well … the only  unfortunate part was due to the fact of very noisy guests who party late into the night. Definitely like the hotel and we will be back. 

On our Canda tour we spent a few days at Brentwood Bay Resort. We booked a Ocean Suite. The staff was really very friendly, the room mega beautiful, everything clean, the beds comfortable, especially the bathroom with the bathroom ”half in the room” really beautiful and somehow something else. We had dinner in the pub in the evening and the food was delicious :) A pool is also available. In principle, yes, but the location of this was a great disadvantage for us personally. The rooms with balconies are almost directly at the pool and are therefore visible. Everyone can look at one at the evening “sitting out” as well as scream from the restaurant. The volume is accordingly. When we were there (under the week), it was not super full and therefore durable. In full-occupied pool and well-visited pub (e.g. weekend), this will be different. We have tried to exchange the room (which was unfortunately not possible) and have actually felt something disturbed in our private life. But we have enjoyed our stay!