To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.3
Cleanliness4.6
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All reviews(49)
Positive reviews(47)
Reviews with photos/video(9)
Great location(14)
Awesome rooms(11)
Friendly owner(11)
Clean and tidy(10)
Awesome stay(10)
Convenient location(6)
Negative reviews(2)
Lin wah john
Plaza Executive King Room
Stayed in Jun 2024
Couples
11 review
3.2/5
Posted on Jun 10, 2024
Check in was not easy and can be more friendly , seems like you shouldn’t book through other agent rather than their official platform. You will not entitle any benefit with your Status level.
Breakfast was lousy at the lounge, food wasn’t fresh, its more for display then consumption, 2 out of 4 days get upset stomach. Snack in happy hour also very low quality, I would say the worst lounge I ever been. One good thing, staff at lounge are friendly and nice.
Rooms quality ok, spaces and clean, but the old small sofa with dated marks and dirty.
Also be aware the shower water, temperature keeps changing and I almost get burnt, when my wife was flush the toilet, it shouldn’t happen in a five star hotel.
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Amr
Plaza Executive Twin Room
Stayed in Jun 2024
Family
160 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Fantastic hotel will come again soon thanks much!! Appreciate the great service
Ritesh
King Plaza Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Great location good service
Anonymous User
King Room
Stayed in Jan 2023
Couples
31 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Near to metro line. However I felt that the amenities in the room were minimal, there were no tooth brushes, towels were not changed although we placed it in the tub
Kaiwen
King Plaza Room
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 24, 2024
Recommended!
Tayebeh Ourtani
King Room
Stayed in Apr 2024
Travel with friends
6 review
3.0/5
Posted on Apr 7, 2024
Very basic
Guest User
King Corner Room
Stayed in Jun 2023
Family
5 review
4.5/5
Great
Posted on Jun 13, 2023
Thanks
WangSteven
King Room
Stayed in Mar 2022
Travel with friends
6 review
4.7/5
Amazing
Posted on Mar 19, 2022
Great service and clean rooms
Miss Ten Ten
King Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The first stop of our honeymoon trip was Vienna. The place we chose was quite convenient. Turn right and you will see the tram station. There is a bus from the airport to nearby places. The front desk was very nice. They gave us a travel brochure and asked us if we needed help with our luggage.
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Emir
King Room
Stayed in Sep 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Sep 16, 2024
Clean Hotel is very big, there is no hotel pool, breakfast is paid, location is nice, staff is very good, I recommend it to everyone.
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6/7
Anonymous User
King Plaza Room
Stayed in Jul 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Oct 6, 2024
This is the hotel I stayed in before the 19 pandemic. The hotel is located in the center of Vienna with convenient transportation. However, this time I was given a room facing the road and the bus downstairs was a bit noisy.
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Guest User
Twin Room
Stayed in Jul 2024
Couples
16 review
4.0/5
Very Good
Posted on Jul 30, 2024
The hotel itself is nice, but the room service is rubbish. I asked for ice on the first day, but it didn't come for a long time. I called once and asked for it, but it didn't come overnight. I don't understand. I asked for ice again on the second day, but it didn't come the first time. I asked for it again and it finally came. Is it so difficult to deliver ice?
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Guest User
Twin Plaza Room
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Good Hilton. Nothing special, everything is like in an average Hilton.
I didn't like the cafe downstairs, the service was very slow. We waited 40 minutes for food, then another 20 for the check.
The hotel location is good
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Guest User
Executive Twin Room
Stayed in Oct 2024
Family
4 review
4.2/5
Very Good
Posted on Oct 29, 2024
The overall feeling is like being at home. The reception is very friendly, and the deposit was waived even if the card could not be swiped. The flower arrangement in the lobby is very unique, and the service is very thoughtful and considerate. 5 stars!
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Carol7534
King Room
Stayed in Oct 2024
Family
5 review
4.0/5
Very Good
Posted on Oct 22, 2024
The hotel is located in the center of Vienna. After all, it is a Hilton hotel, so the room quality can be guaranteed. The bed is very comfortable, the hotel is clean and tidy, and the surrounding area is convenient. It is quite good.