Donau-City-Straße 7, Donaustadt, Vienna, 1220, AustriaView Hotel Details
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Melia Vienna Guest Reviews
4.2/5
Very Good
89 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service3.9
Cleanliness4.3
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All reviews(89)
Positive reviews(24)
Reviews with photos/video(5)
Negative reviews(2)
village
Premium Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 4, 2024
good the stuff and kind...the food is good..
Response from Property: Dear Villa, Thank you very much for your kind review.We are pleased to know that you had a wonderful stay with us, and appreciate your kind comments about our team.Furthermore, it is rewarding to know that your dining experience met your expectations.It would be a pleasure to welcome you back. Best wishes,Veronica ChenevierGuest Experience Coordinator - Meliá Vienna"Soul matters"
ABDUL AZIZ NASIF
Melia Room
Stayed in Jul 2023
Couples
39 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Melia Vienna Hotel is a symphony of luxury, nestled within the modern and dynamic DC Tower. The hotel stands as a testament to refined elegance, offering guests captivating views of Vienna and allowing them to immerse in a sanctuary of comfort and style.
From the very first moment, the welcoming and diligent staff displayed a high level of professionalism and warmth, setting a hospitable tone that persisted throughout my stay. The check-in was efficient and cordial, indicative of the seamless service that is a hallmark of Melia Vienna.
The accommodation was a masterpiece of comfort and sophisticated design, with plush bedding and cutting-edge amenities, creating an ambiance of tranquility and luxury. The meticulous cleanliness and upkeep of both the room and the communal areas spoke volumes about the hotel’s commitment to excellence.
The gastronomic experience at Melia Vienna was a culinary delight, featuring a plethora of delectable dishes that embody the rich gastronomic heritage of Vienna while integrating flavors from around the world. The presentation was visually appealing, and the ambiance of the dining area was both elegant and relaxing, adding to the enjoyment of every meal.
The hotel’s prime location is a boon, offering easy accessibility to the cultural treasures, business districts, and vibrant life of Vienna. The state-of-the-art fitness center and tranquil spa facilities provided the perfect antidote to the hustle and bustle of the city, ensuring a balanced and rejuvenating stay.
To sum up, Melia Vienna Hotel is a jewel in Vienna’s hospitality scene, combining unparalleled service, luxurious accommodation, gourmet dining, and a superb location to provide a memorable and enriching experience for all guests seeking the charm and elegance of Vienna.
Response from Property: Dear Tigernassif,Thank you for taking the time to share your feedback.We are thrilled to hear that our attentive staff and seamless service contributed to a warm and hospitable atmosphere during your stay. It is delightful to know that you appreciated the comfort and sophisticated design of our accommodations, as well as the stunning views of Vienna. We take great pride in maintaining the cleanliness of our hotel and are glad that it met your expectations.Your kind words about our gastronomic offerings at the 57 restaurant truly warm our hearts, and we are pleased that you enjoyed the elegant and relaxing ambiance of our dining area. Our prime location and state-of-the-art fitness center are indeed some of the highlights of our hotel, and we are glad that they added value to your stay. Thank you once again for your lovely review, and we look forward to welcoming you back to Meliá Vienna in the future.We hope to welcome you back.Best wishes,Daniela WiesnerGuest Experience ManagerMeliá ViennaDonau City Strasse 71220 Vienna, AustriaT. +43 (0) 190 104
Johan_Holland
Melia Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 10, 2024
Had Great experience there!
Response from Property: Dear Johan,Thank you for such a great review.We are glad you had a pleasant experience; your positive feedback inspires us to continue with our efforts.We look forward to a return visit from you in the future.Best wishes,Daniela WiesnerGuest Experience Manager - Meliá Vienna"Soul matters"
Guest User
Premium Room
Stayed in Aug 2023
Family
11 review
4.7/5
Amazing
Posted on Sep 26, 2023
The hotel location was amazing and the staff were very friendly
Response from Property: Dear Guest,Thank you for positively reviewing your visit.We are delighted that our location was ideal for you and thank you for your kind mention of our team.It would be a pleasure to welcome you back on a future occasion. Best wishes,Daniela WiesnerGuest Experience ManagerMeliá ViennaDonau City Strasse 71220 Vienna, Austria
Guest User
Melia Room
Stayed in Jun 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Amazing hotel near the Donau River
Response from Property: Dear Guest,Thank you for such a positive review of your stay.We are thrilled to hear that you enjoyed our prime location near the Danube River. Our hotel's unique position in Austria's tallest skyscraper offers stunning views of the city and the river, which we are glad you appreciated. We hope you had the opportunity to dine at our 57 Restaurant or relax at the 57 Lounge, both of which provide breathtaking panoramas from 220 meters above ground.We hope to see you again soon for another enjoyable experience.Best wishes,Daniela WiesnerGuest Experience Manager
The room was quite comfortable, but the carpet was too old. The breakfast was quite rich. The restaurant on the 57th floor was closed on Sundays and was booked on Saturdays, so there was no restaurant to eat in. You could only order room service. When you called for service, no one answered the phone or the waiting time was long. So the hotel is far from the 5-star standard.
It's far from downtown, so you'll need to take a train or taxi to see the sights.
The hotel itself was very clean and beautiful, but the service varied depending on the staff.
Overall I am very satisfied.
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Guest User
Melia Room
Stayed in Oct 2024
Business travelers
36 review
2.3/5
Posted on Oct 8, 2024
Too bad, the breakfast is smelly, the front desk service is too bad
The service is very average. They said they would provide an extra bed for the child, but it turned out that there was no arrangement. The restaurant on the 57th floor on the top floor is also very average, and the breakfast is average.
The location is very good, the transportation is convenient, the hotel room is well lit, very clean, complete supporting facilities, and considerate service, the breakfast is delicious at the same price, overall praise.
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Response from Property: Hello dear guests! It is our pleasure to serve you! Thank you for your stay! We are very happy to add pleasant memories to your trip! Thank you very much for your praise of our hotel's overall service, location, environmental facilities and breakfast quality! Providing guests with a high-quality and comfortable living environment and a home-like stay atmosphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept to make you feel the warmth of home here. We sincerely look forward to your visit again and wish you a pleasant journey! Daniela WiesnerGuest Experience ManagerMeliá ViennaDonau City Strasse 71220 Vienna, Austria
Guest User
The Level Room
Stayed in Sep 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 11, 2023
service-flow
Facilities: clean but light
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for choosing to stay at our hotel! We are glad that you are satisfied with the cleanliness and facilities of the hotel. Our team is committed to providing guests with comfortable accommodations and convenient facilities. At the same time, we are also honored to receive your recognition of our services. Our staff will continue to work hard to provide excellent service to every guest. Thank you again for your positive review, we look forward to your visit again and wish you a happy life! Daniela WiesnerGuest Experience ManagerMeliá Vienna