Ruby Marie Hotel Vienna Reviews
Ruby Marie Hotel Vienna
Kaiserstraße 2-4, Neubau, Vienna, 1070, AustriaView Hotel Details
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Ruby Marie Hotel Vienna Guest Reviews
4.3/5
Very Good
106 review
Verified reviewsLocation4.5
Amenities4.2
Service4.2
Cleanliness4.5
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All reviews(106)
Positive reviews(25)
Reviews with photos/video(6)
Awesome stay(10)
Great location(10)
Clean and tidy(8)
Great service(7)
Convenient location(7)
Gareth Widdowson
Cosy Room
Stayed in Apr 2024
Solo travelers
2 review
Outstanding
Posted on Apr 10, 2024
Lovely hotel, well located near public transport in an area with plenty to do too. The room was comfortable with a great fresh design. Bar and rooftop terrace were a great place to go after a day out. Staff very friendly.
Fuxi
Cosy Room
Stayed in Sep 2024
Couples
1 review
Great
Posted on Sep 11, 2024
convenient, clean and great location!
Anonymous User
Cosy Room
Stayed in Sep 2023
Couples
5 review
Great
Posted on Dec 5, 2023
The hotel is well located near Westbahnhof. It would be best to reach there by bus from the airport. There are multiple buses and trams that could be reached within walking distance. Major tourist attraction such as Schönbrunn can be reached easily via tram connections. There are a lot of restaurants around and we especially recommend the Japanese place next door :)
All in all, the hotel is chic and clean. The room is a bit small but well equipped. They also have a little reading area/ pantry in the shared area which is a good additipn, you can enjoy a cup of coffee or tea there with a nice book. Note that they have self check-in which is pretty efficient.
Gid L
Lovely Room
Stayed in Aug 2023
Couples
3 review
Very Good
Posted on Sep 11, 2023
The room is very simple and clean, and it is rather close to the metro station. They also offer a free drink for you if you choose not to make up your room through your stay which is quite nice as I usually do not make up room anyways. You will need to tap in at the hotel main entrance if you come back late which makes the hotel abit more secure I guess.
However there are limited amenities in the room, such as lack of a mini fridge etc. The showers also have no doors and is surrounded by glass panels, so you need to be comfortable to share a room like that with the person you are staying with.
Otherwise not too bad a stay!
Issac Chung
Cosy Room
Stayed in Jun 2023
Couples
2 review
Amazing
Posted on Aug 2, 2023
provided with free cocktail if no room service/cleaning required, which is creative and environmental-friendly
Response from Property: Hey Issac, thank you for your lovely review. It is very important for us that our guests feel comfortable with us, which is why we also attach great importance to cleanliness in all our hotels. For the sake of the environment, our guests can choose whether they want daily cleaning or every three days. If the guest chooses the second option at check-in, he or she will receive a complimentary drink at the hotel bar. Happy to hear you appreciated our Green Option and hopefully also enjoyed one of our delicious cocktails. We hope to have you stay with us soon again. Your Ruby Marie Team
angieseah
Cosy Room
Stayed in Jul 2023
Solo travelers
20 review
Posted on Jul 18, 2023
it was alright . hotel staff can be more helpful and friendlier.
Response from Property: Hey Yeng, thanks for taking the time to review your stay with us. Giving our guests a warm welcome and a friendly face to speak to throughout their stay is a big part of life at Ruby, so we're really sorry our service wasn't up to scratch while you were at Ruby Marie. Rest assured, we'll forward your feedback to the team and hope you'll give us another chance some time. Your Ruby Marie Team
דני דור
Lovely Room
Stayed in Jun 2023
Solo travelers
16 review
Outstanding
Posted on Jun 10, 2023
Great location, stuff very nice, library cozy, breakfast satisfied
Cris Conor
Lovely Room
Stayed in Jan 2023
Business travelers
14 review
Very Good
Posted on Jan 26, 2023
Nice hotel, good location. There was some issues with the late night hotel entrance and check-in.
Anonymous User
Cosy Room
Stayed in Dec 2023
Solo travelers
4 review
Amazing
Posted on Dec 26, 2023
Good location
Joe Ho
Wow Room
Stayed in Feb 2023
Business travelers
11 review
Outstanding
Posted on Mar 5, 2023
Very clean and the service is good
Happy happy 00853
Cosy Room
Stayed in Jul 2024
Couples
3 review
Amazing
Posted on Aug 3, 2024
The location is convenient and there are several supermarkets nearby, and the hotel bar will deliver drinks. It's a pity that the room is covered with hair
Original TextTranslated by Google
Response from Property: Hey Sunshine,Thank you for your positive review.In the heart of the creative seventh district, right on Mariahilfer Straße, the location of Ruby Marie is the ideal starting point for a tour of the city. All other important Viennese sights are within walking distance or can be easily reached by using public transport, which is also nearby. We’re glad to hear you made use of this central location.However, it's a pity to hear that your room wasn't as clean as it should have been. We really appreciate you taking the time to let us know, as cleanliness is a priority in all of our hotels. We’re not sure what went wrong this time, but rest assured, we're looking into it.We hope to welcome you back soon – either at Ruby Marie or at one of our other hotels across Europe.Your Ruby Marie Team
Guest User
Nest Room
Stayed in Feb 2024
Travel with friends
1 review
Outstanding
Posted on Feb 14, 2024
It was a great stay with great cleanliness and friendly staff. It was close to the station and supermarket, and I felt that there was no problem with public safety. It was a little noisy at night, but not so much that I couldn't sleep.
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Guest User
Cosy Room
Stayed in Nov 2023
Solo travelers
5 review
Amazing
Posted on Nov 6, 2023
It was really close to the station and the internal facilities were clean and nice.
I booked this hotel without any expectations, but it was an excellent choice. :)
After moving to a different accommodation, I compare and miss it even more haha.
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Guest User
Lovely Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 31, 2024
Great bike rental, a must in Vienna
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Omid
Cosy Room
Stayed in Aug 2023
Business travelers
3 review
Outstanding
Posted on Aug 30, 2023
"I had the pleasure of staying at Hotel Ruby Lissy in Vienna and it was an absolutely fantastic experience! The location in the heart of the city was unbeatable as I had easy access to all the sights and activities. The rooms were not not only stylish and modern but also extremely comfortable.The staff were exceptionally friendly and helpful which made my stay even more enjoyable.I was particularly impressed by the cleanliness and attention to detail throughout the hotel.The Hotel Ruby Lissy will definitely be my first Choice for future stays in Vienna!"
Original TextTranslated by Google
Response from Property: Hey Omid, thank you for your great review of our Ruby Lissi. An important part of our Lean Luxury philosophy is a central location right in the heart of the city. We are pleased that you liked it and that your colleagues were able to convince you with the cleanliness of the rooms and their friendly service. We would be happy to pass on your compliments to the team at Ruby Lissi and hope that you will visit us in Vienna again soon - perhaps at our sister hotel Ruby Marie? ;) Your Ruby Marie team