Austria Trend Hotel Savoyen Vienna - 4 Stars Superior Reviews

Room is big and clean. Location is convenient as there is direct train between Vienna airport yo Rennweg. Next to Belverde and within walking distance to other main attractions. Would recommend!

the experience at the hotel was a rollercoaster ride. we’ve booked a superior room for 4 nights only. check-in was fast and efficient. we were first impressed by how spacious the room was and the cleanliness of it. we r also able to check in early which had plus points for the hotel. unfortunately, the air-conditioning in our room was spoil, the reception offered changed of room and bell boy service. when the bell boy arrived, we have not yet finished packing, his face seemed as if we owed him billions of dollars. we have gotten an upgrade of room, appreciate that. however, during the second night, the ac in our room was quite stuffy, called the receptionist for assistance, they sent someone up to our room. the guy was knocking vigorously at the door. as a female guest staying in the room, i was terrified, thinking was some drunk guy knocking on my door. he did not identify himself and when i opened the door he said “i’m here to teach you how to operate the ac” i showed him to the ac controller, he said “i’m not sure why is it like that” he then blamed my mcdonald’s and friend showering in the bathroom and opened the windows. since it was late night, we didn’t wan to make a fuss, we planned to inform them again next morning. they sent 2 technicians to check if the ac was operating, the technicians were nice enough to explain to us that the ac is spoil and would take days or months to repair. we have to change room again, declined bell boy service. we were extremely disappointed. feedback to the hotel, they send a receptionist and apologise to us. he offered free breakfast as compensation but we declined as we wanted to explore the city breakfast. on the third night, was time to settle down, while trying to close the partition door, a metal screw dropped onto my friend’s head. thankfully, she had tower on her head, else idk what to say. we didn’t want to make big fuss, left the screw on the floor on purpose, hoping the housekeeper would informed someone to fix it. when we were back after a long day, the screw remain the same place on the floor. we give up since after the feedback, we didn’t felt the sincerity of the apology so shall justice leave it as it is. the hotel location is ok. 30 mins away from city centre, have to change from tram to metro in order to reach. able to go directly to the airport as well. overall, if you r reading my review, ig i’m just toooooo lucky as compared to others with a 5/5 stars review. maybe luck plays a part as well. jus didn’t have a pleasant stay in the hotel, but bed and cleanliness is good, is jus the service can be better for a 4 star hotel.

The hotel is very comfortable Spacious rooms Close to public transport

Nice location and nice hotel. It's close to the airport..

Awesome place Kind Crew Nice restaurant

The Bell person is extremely helpful throughout our time there

This is the best site for my breaks. The hotel was lovely.

Massive hotel room! The airport train S7 is a very short walk from hotel, super convenient to and from airport. If you want a late night snack there’s a supermarket dm and Burger King very close by. No water provided by the hotel but you can pretty much drink all the tap water in Vienna!

Lady Luck smiled on us when we got upgraded on arrival to a suite on the top floor. The hotel is located centrally with the Belvedere palace practically in its backyard. Transportation is very easy with tram lines crossing in front of the hotel. every morning a terrific buffet awaited us. Overall a very pleasant stay at teh Savoyen.

Absolutely amazing, good location, complete facilities, large room. The lobby bar downstairs is very suitable for watching the game, and the transportation is very convenient. I must choose this hotel again next time I go to Vienna.

We stayed for 6 nights. Pros: - excellent location, close to the Belvedere and the Old Town; - spacious room; - quiet. Minuses: - in order to check us in 2 hours earlier, they charged us 50 euros without a receipt and put us in a room overlooking the courtyard (directly into the walls with windows). When we asked to change the room, they treated us defiantly and returned 50 euros. I forgot to say that at the moment of check-in, the receptionist ran up to us, apparently also hoping for an additional fee. earnings. Later we checked into another room. For this, a day later they gave us 1 apple, 3 truffles and a bottle of water, as a compliment, considering that the impression was ruined for the second day - simply amazing; - the next day they knocked on our door in the morning (before we opened) with an offer for breakfast; - on the third day at 9.30 am our door was opened and they said that cleaning would begin later. I called the reception and they told me what’s wrong? Since then the sign has been constantly hung; - a bottle from the minibar was placed in the refrigerator in the room where we stored food. How ethical this is is up to you to decide; - one day we left the room before one o’clock in the afternoon, the sign was turned for cleaning. Returning in the evening, we saw that our sign had been turned in the opposite direction and another one had been attached, stating that they could not clean the room, since we did not need cleaning; - once they changed one large towel out of two, tea/coffee was served only once during the entire period; - trash cans in the room without disposable bags, we thought this was unhygienic.

I stayed in four hotels in Vienna for eight nights, and this is the most satisfactory one. The location is noble and quiet, next to the Belvedere Palace, a five-minute walk from the S line, and there are multiple bus routes or walks to the city center. The room is large, the service is very generous, and it is not fussy, which is very rare in Vienna. The breakfast is rich, and I received a surprise gift of chocolate on Mother's Day. There is a botanical garden of the University of Vienna two minutes away from the hotel, and the plants are very beautiful. The area around the hotel is suitable for walking in the morning and evening to see the cityscape of Vienna. I like it very much and will choose this hotel next time.

I don't think there is any hotel in Vienna that is this cost-effective. It's so good. It's right next to the Belvedere Palace, so it's great for a walk, and it's very close to downtown by tram.

Hotel with large rooms close to the center. Super recommended