ST Hotel Wattay Airport Reviews
ST Hotel Wattay Airport
5th floor 02 Meuang Vatha, Souphanouvong Ave, Vientiane, 01020, LaosView Hotel Details
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ST Hotel Wattay Airport Guest Reviews
4.4/5
Very Good
62 review
Verified reviewsLocation4.4
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(62)
Positive reviews(62)
Reviews with photos/video(15)
Friendly owner(23)
Convenient location(21)
Close to airport(20)
Easy to get around(19)
Offers pick-up/drop-offs(15)
Awesome stay(14)
Clean and tidy(12)
Awesome rooms(12)
Nurul Huda
Deluxe King River View
Stayed in Nov 2024
Travel with friends
3 review
Very Good
Posted on Dec 31, 2024
Everything is fine, except that I requested an airport transfer and the hotel did not update me. Otherwise, everything is alright.
Response from Property: Thank you for taking the time to share your feedback. We’re delighted to hear that you found everything else about your stay enjoyable.We sincerely apologize for the inconvenience regarding the airport transfer. This was not up to our usual standards, and we will investigate the matter to ensure better communication in the future. Your comfort and satisfaction are our priority, and we appreciate your understanding.We hope to have the opportunity to welcome you again and provide a flawless experience next time.
Guest User
Deluxe Twin City View
Stayed in Jun 2024
Business travelers
7 review
Outstanding
Posted on Jul 20, 2024
I transferred from another hotel which I was not satisfied with. I was pleasantly surprised that this is really a good hotel with even good food .
Response from Property: Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay and our food. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future!
Aaamay
Deluxe King River View
Stayed in Dec 2023
Business travelers
14 review
Great
Posted on Feb 3, 2024
Probably the nicest place I’ve stayed in Laos… location is good for layovers ..
Response from Property: We apologize for the delayed response. Your feedback is important to us and we're thrilled to hear that you consider us the nicest place you've stayed in Laos! We're glad that our location worked well for your layover. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!
NK. Singh
Deluxe King River View
Stayed in Jun 2024
Business travelers
56 review
Great
Posted on Jul 28, 2024
Friendly staff, conveniently close to the International airport. Clean, spacious rooms
Response from Property: Thank you for your wonderful review! We're glad to hear that you found our staff friendly and appreciated the convenient location near the International airport. It's also great to know that you enjoyed our clean, spacious rooms. We look forward to welcoming you back soon!
Litapat
Executive Suite River View
Stayed in Mar 2024
Business travelers
17 review
Outstanding
Posted on Apr 27, 2024
very nice place and very near airport, hotel is good and staff very nice to take care
Response from Property: Thank you for your kind words! We're delighted to hear that you had a pleasant stay with us and that our proximity to the airport and the quality of our hotel met your expectations. Our staff strives to provide excellent service, and we're glad to hear that they took good care of you. We look forward to welcoming you back in the future!
Guest User
Deluxe Twin City View
Stayed in May 2023
Solo travelers
12 review
Very Good
Posted on Jul 3, 2023
This hotel was pretty nice. They had a free van to the airport and it took 5 minutes. Also the breakfast was not bad)
Response from Property: Dear guest valuethank you so much
Priscilla Thay
Deluxe King River View
Stayed in Sep 2023
Solo travelers
33 review
Outstanding
Posted on Oct 29, 2023
great
Response from Property: We apologize for the delayed response. Your feedback is important to us and Thank you for your feedback! If you have any questions or need assistance with future bookings, please feel free to let us know. We look forward to welcoming you back again soon!
TAOqiu
Deluxe King River View
Stayed in Jul 2024
Business travelers
3 review
Very Good
Posted on Nov 9, 2024
The hotel is not bad, about 600 meters away from the airport, within walking distance, and the room overlooks the Mekong River. However, you have to go to the city to eat, there is no food around.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住我們酒店並分享您的寶貴意見！很高興得知您對我們酒店的地理位置和房間景色感到滿意。能夠俯瞰湄公河的房間確實是我們的亮點之一。關於用餐的問題，我們理解您的不便。您的建議對我們非常重要，我們會努力改善併為客人提供更多便利。期待您再次光臨，祝您一切順利！
Guest User
Deluxe King River View
Stayed in Jul 2024
Solo travelers
4 review
Amazing
Posted on Aug 7, 2024
The TV channels are all Chinese, there is a domestic business car to pick up and drop off at the airport, the restaurant is also good, it is five minutes away from the airport, opposite the Mekong River, and there is a palace under construction by China Power Construction downstairs. It is safe and convenient, and worth staying.
Original TextTranslated by Google
Response from Property: Thank you for your detailed comment. We're glad you enjoyed our hotel's convenient location, safety, and overall experience. We always strive to maintain a high standard of service and are delighted to hear that you found your money well worth it. We look forward to your next visit!
Muxiaoxiao
Deluxe Twin City View
Stayed in Jun 2024
Solo travelers
3 review
Very Good
Posted on Jul 29, 2024
It's pretty good. It's close to the airport and there is also airport drop-off service. The only downside is that the fish in the meal is very fresh, but you can eat fish hooks. Be careful.
Original TextTranslated by Google
Response from Property: We are deeply sorry about this! Thank you for letting us know. We're glad you enjoyed our convenient location and airport drop-off service, but we apologize for the meal issues. We will discuss this issue with the chefs to ensure they are more careful in the future. Thank you for letting us know and we apologize for any inconvenience caused. Your feedback is very valuable in helping us improve our service. We hope to welcome you again in the future. Let us know when you come back and we'll try to offer you a special reward to show our appreciation for your feedback. Thank you for giving us the opportunity to improve.
Guest User
Deluxe King River View
Stayed in May 2024
Business travelers
6 review
Very Good
Posted on Jun 25, 2024
It's right outside the airport. The environment is good compared to nearby hotels, but the price is a little bit expensive. Breakfast is included, but there are not many varieties. You need to use some
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We understand that our prices may be higher than nearby hotels. This is because we are a 4-star hotel with facilities and services comparable to 5-star hotels. Although our breakfast options may be limited, we are always working hard to improve and provide better choices for our guests. We appreciate your understanding and hope to welcome you again in the future.
Guest User
Deluxe King River View
Stayed in Nov 2024
Travel with friends
8 review
Posted on Dec 14, 2024
The quality of the bedding is too poor, and the breakfast variety is too small, but it is very suitable for people who are catching a flight. It is very convenient and will not miss the flight. The hotel also has a free shuttle to the airport
Original TextTranslated by Google
Response from Property: 感謝您分享您的入住體驗！我們很高興得知您對酒店的地理位置和免費班車服務感到滿意，這些都是為趕飛機的客人提供便利的重要部分。同時，對於您提到的床品質量和早餐選擇不足的問題，我們深感抱歉。您的反饋對我們非常重要，我們會將其傳達給相關部門，努力改進這些方面，為客人提供更舒適和滿意的體驗。期待未來有機會再次為您服務，併為您帶來更好的體驗！
Guest User
Deluxe King River View
Stayed in Mar 2024
Solo travelers
87 review
Outstanding
Posted on May 18, 2024
The room balcony faces the Mekong River, and Thailand is across the street. It is a 10-minute walk from the airport. You can order food, which is not expensive. The restaurant guy is very friendly. In a less developed area, this kind of hotel is more reassuring.
Original TextTranslated by Google
Response from Property: 感謝您的積極反饋。 我們很高興聽到您在陽台上欣賞湄公河的美麗景色，並且發現我們的位置很方便。 很高興得知您讚賞我們合理的食品價格和我們餐廳工作人員的友好態度。 您的舒適和安全是我們的首要任務，我們期待您的再次光臨。
bessicejjn
Deluxe King River View
Stayed in Aug 2024
Couples
2 review
Very Good
Posted on Sep 28, 2024
The flight was delayed and we arrived at the hotel very late. As soon as we left the airport, the hotel staff arranged a pick-up. The hotel is very conveniently located. In addition to the buffet breakfast, you can also order hot food. It is very suitable for a short stay in Vientiane or when you are transferring.
Original TextTranslated by Google
Response from Property: 感謝您抽出時間分享您的入住體驗！我們很高興得知您即使在航班延誤的情況下，依然對我們的接機服務感到滿意。酒店的便利位置和早餐選擇能夠讓您有一個舒適的短暫停留，我們倍感欣慰。非常感謝您的推薦，期待您下次轉場或訪問萬象時再次選擇入住我們酒店！
Guest User
Deluxe King River View
Stayed in Jan 2024
Couples
8 review
Outstanding
Posted on Mar 2, 2024
High cost performance,
Facilities: good
Health: good
Environment: Convenient to travel
good service
Airport pick-up and drop-off was included. We flew around 7 a.m. and asked to be dropped off at 5:30. The service was very satisfactory.
Original TextTranslated by Google
Response from Property: We apologize for the delayed response. Your feedback is important to us and we're thrilled to hear that you found our hotel to offer high cost performance and that you were satisfied with our facilities, health standards, and convenient location for travel. We're also pleased that you found our service to be good, including the included airport pick-up and drop-off service.Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!