Muong Thanh Luxury Phu Tho Reviews
Muong Thanh Luxury Phu Tho
CC17 Unit, Hung Vuong Square, Phuong Gia Cam, Viet Tri, Phu Tho Province, VietnamView Hotel Details
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Muong Thanh Luxury Phu Tho Guest Reviews
4.2/5
Very Good
77 review
Verified reviewsLocation4.5
Amenities4.2
Service3.8
Cleanliness4.4
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All reviews(77)
Positive reviews(74)
Reviews with photos/video(27)
Awesome stay(11)
Clean and tidy(9)
Friendly staff(9)
Awesome rooms(7)
Negative reviews(3)
Koh Kai Kiat
Deluxe Twin Room Non Smoking
Stayed in Dec 2024
Business travelers
2 review
Great
Posted on Dec 25, 2024
Front desk was helpful. Language barrier was a concern with limited english that the staffs could speak but they were overall friendly and helpful. Perhaps can improve on the room service menu as alot of items were not available during my period of stay. Cheers!
Response from Property: Dear Mr/Ms Koh Kai Kiat,Thank you very much for your review about your stay at our hotel. We are very delighted that you had a great time with us. Your good comment will motivate our staff to try harder to provide the best service for our customers. We sincerely apologize for the inconvenience that caused to you. We will raise your feedback with our team to overcome the problem you mentioned. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards, Nguyen Thai Hoc(Mr.) General Manager
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Guest User
Deluxe King Room Non Smoking
Stayed in Feb 2025
Business travelers
1 review
Outstanding
Posted on Feb 14, 2025
receptionist Khanh Le, Huyen Trang, reservation Nhat Le
Response from Property: Dear valued guest, Thank you very much for your review about your stay at Muong Thanh Luxury Phu Tho hotel. We are very delighted that you had a great time with us. Your good comment will motivate our staffs to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards, Nguyen Thai Hoc(Mr.) General Manager
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Cheung S C
Deluxe King Room Non Smoking
Stayed in Jul 2024
Business travelers
31 review
Posted on Aug 5, 2024
Not much selection in this location. This is the only one recommended by our factory..
Response from Property: Dear Mr/Ms Cheung,Thank you very much for your review about your stay at our hotel. We sincerely apologize for the inconvenience that caused to you. We will raise your feedback with our team to overcome the problem you mentioned.Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Nguyen Thai Hoc(Mr.)General Manager
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Traveling butterfly
Deluxe King Room Non Smoking
Stayed in Sep 2023
Solo travelers
5 review
Very Good
Posted on Sep 30, 2023
It’s far from the general city. Quite expensive grab ride from the airport. It’s a small quiet town. Getting a grab in town was difficult. Hotel was nice, clean and friendly staff. It was a comfortable stay.
Guest User
Deluxe King Room Non Smoking
Stayed in Feb 2025
Business travelers
1 review
Outstanding
Posted on Feb 11, 2025
The environment is great, the staff is super nice 👍, they answered our questions very carefully, and the breakfast is great 😍. Special thanks to the front desk sister Khanh Le, Huyen, and Nhat Le who helped coordinate the room later.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your review about your stay at Muong Thanh Luxury Phu Tho hotel. We are very delighted that you had a great time with us. Your good comment will motivate our staffs to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards, Nguyen Thai Hoc(Mr.) General Manager
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Anonymous User
Deluxe Twin Room Non Smoking
Stayed in Jan 2025
Business travelers
8 review
Very Good
Posted on Jan 21, 2025
The best hotel in the area, but only comparable to the mid-range in China. The breakfast is pretty good, I eat beef stew with potatoes, Vietnamese noodles, and salad. It's not easy to find food at night, the tastes are different.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your review about your stay at our hotel. We are very delighted that you had a great time with us. Your good comment will motivate our staffs to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards, Nguyen Thai Hoc(Mr.) General Manager
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Huanraoshijiebanzhuandemia
Deluxe Twin Room Non Smoking
Stayed in Dec 2024
Business travelers
23 review
Outstanding
Posted on Dec 22, 2024
A deposit of 500,000 yuan is required.
Many dignitaries stay here, as well as football teams and many buses.
We stayed here for several nights. The service was quite good. The breakfast was filling and enough to fill us up. There weren't many choices, but how much can one person pay? Just don't ask for too much.
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Response from Property: Dear Mr/Ms Huanraoshijiebanzhuandemia,Thank you very much for your review about your stay at our hotel. We are very delighted that you had a great time with us. Your good comment will motivate our staff to try harder to provide the best service for our customers. We sincerely apologize for the inconvenience that caused to you. We will raise your feedback with our team to overcome the problem you mentioned. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards, Nguyen Thai Hoc(Mr.) General Manager
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Anonymous User
Deluxe King Room Non Smoking
Stayed in Oct 2024
Business travelers
52 review
Amazing
Posted on Oct 31, 2024
The facilities are a bit old, but this is the only hotel in Yuechi that is suitable for business trips. The sky outside the hotel is still very good recently. It would be very good if the bedding could be replaced. The mattress is a bit loose.
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Response from Property: Dear valued guest ,Thank you very much for your review about your stay at our hotel.We are very delighted that you had a great time with us. We will try harder to provide the best service to customers.Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Nguyen Thai Hoc(Mr.)General Manager
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Huachenggongsi
Deluxe Twin Room Non Smoking
Stayed in Feb 2025
Business travelers
36 review
Very Good
Posted on Feb 28, 2025
The service is terrible. They didn't take care of the lost items and didn't return the calls. Such a big hotel has terrible service! Hygiene is still OK
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Response from Property: Dear Mr/Ms Huachenggongsi ,Thank you very much for your review about your stay at our hotel. We sincerely apologize for the inconvenience that caused to you. We will try harder to provide the best service to customers. Should you need any further assistance, please do not hesitate to contact us directly.Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards, Nguyen Thai Hoc(Mr.) General Manager
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Guest User
Deluxe King Room Non Smoking
Stayed in Feb 2025
Business travelers
1 review
Outstanding
Posted on Feb 13, 2025
The hotel is very clean, tidy and comfortable. It is equipped with free snacks and pastries. The breakfast is rich and very suitable for Chinese tastes. The hotel staff are very patient and professional.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your review about your stay at Muong Thanh Luxury Phu Tho hotel. We are very delighted that you had a great time with us. Your good comment will motivate our staffs to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards, Nguyen Thai Hoc(Mr.) General Manager
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Guest User
Deluxe King Room Non Smoking
Stayed in Jul 2024
Business travelers
22 review
Outstanding
Posted on Jul 12, 2024
The hotel has a swimming pool, not many guests staying, very quiet. The staff are very friendly.
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you very much for your review about your stay at Muong Thanh Luxury Phu Tho hotel.We are very delighted that you had a great time with us. Your good comment will motivate our staffs to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Nguyen Thai Hoc(Mr.)General Manager
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Hoàng Anh Thi
Deluxe King Room Non Smoking
Stayed in Apr 2024
Family
6 review
Posted on Apr 28, 2024
The room is extremely spacious and comfortable, the hotel is located in the city center, very convenient. However, the hotel staff are not really professional and enthusiastic. The hotel turned on the air conditioning in the lobby and the restaurant was not cool. The hotel hallway is also hot. Breakfast food is also normal, not rich
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Response from Property: Dear Ms. Hoang Anh Thi, Thank you Ms. Hoang Anh Thi for taking your valuable time to share your experience during your recent stay at our hotel. We sincerely apologize for what happened to you while using the services at the hotel. Your valuable and sincere comments will help us improve the hotel's service quality! Once again, thank you for giving our Hotel the opportunity to serve you. We look forward to welcoming you on your next vacation! Sincerely, Nguyen Thai Hoc(Mr.) Hotel Director
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Guest User
Deluxe Twin Room Non Smoking
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Oct 20, 2024
The room is big and OK. It was recommended by a friend. I will stay here again next time and recommend it to my friends. I won't fall for it. The breakfast is also good. Five stars.
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you very much for your review about your stay at Muong Thanh Luxury Phu Tho hotel.We are very delighted that you had a great time with us. Your good comment will motivate our staffs to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Nguyen Thai Hoc(Mr.)General Manager
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Bludevil
Deluxe King Room Non Smoking
Stayed in Jul 2024
Solo travelers
11 review
Posted on Jul 29, 2024
After all, in Phu Tho... there are few guests in rural areas. Because of the change in schedule, I applied for a refund two days in advance but it was not refunded. I can only give it to my friends there. It's so ugly.
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Response from Property: Dear Mr/Ms Bludevil,Thank you very much for your review about your stay at our hotel. We sincerely apologize for the inconvenience that caused to you. We will raise your feedback with our team to overcome the problem you mentioned.Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Nguyen Thai Hoc(Mr.)General Manager
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Guest User
Deluxe Twin Room Non Smoking
Stayed in Jan 2024
Family
13 review
Very Good
Posted on Jan 26, 2024
This time I came back and stayed at this Mengqing Hotel because it is probably the best hotel here and has a great location, within walking distance to shopping malls and squares. After staying for several days in a row, the only drawback is that the breakfast has not changed much.
Original TextTranslated by Google
Response from Property: Dear Customer, Thank you very much for your review about your stay at our hotel.We are very delighted that you had a great time with us. Your good comment will motivate our staff to try harder to provide the best service for our customers. We sincerely apologize for the inconvenient that caused to you. We will raise your feedback with our team to overcome the problems you mentioned.Thank you once again for visiting us and we look forward to welcoming you back soon.Best regards,Nguyen Thai Hoc(Mr.)General manager
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