Safari Hotel and Villas powered by Cocotel

Nice place to stay. Our unit was a little small. Animals around was a treat. Good location not too far not too close to Vigan City. Its quite a drive from Angeles City. Some units have parking some didn’t. Otherwise you have to park way out there. Parking was not paved. Watch out for mud. Staff are nice.

We had an amazing stay here. We'll definitely come back!

The amenities of the villa was great the experience of staying in the villa was great but wifi was down so we couldnt make use of the smart tv. The pool in our villa was nice. The service though was lacking for us because they did not do anything or even show any effort that they were handling the issue. Ice was also not available so we had to buy outside. The villa was comfortable and going around the property to see the animals was a fun experience. If you were to spend the night I suggest you bring food, drinks and ice to avoid having to leave your villa.

The staff are very helpful and friendly. The animals in the hotel / villa grounds are quiet and friendly as well. 10/10

We only went for lunch (April 25, 2023). However, we are quite dissatisfied due to bad customer service. They have a large number of employees who are chit talking, standing around, and glaring at us. They never ask or courtesy us where we should sit till we ask. My brother even offered them a tip before we received our meal to ensure that we had excellent service. We even instructed them to put up the table properly because the tables outside were already old and shaky. The meal is average, and it takes far too long to arrive, given that we are the only customers at the time. the Toilets were dirty and lack of tissue and disinfectant. Not recommended.

Everything is Poorly Organized from the main building, parking, hotel room, food menu, and breakfast. 1. Upon arriving no one will greet you with "hey welcome to" or "need help with your things" 2. We were not able to get out because our cars were blocked in the parking lot. There was an event during our first night, no one from the management cared to arrange or organize the parking. The worst is that the attendant was blaming the guest. 3. Hotel - cheaply designed rooms, motel-like animal print blankets & pillows, no safe, no telephone, and broken heater 4. Staff does not know what's on their menu. 5. Breakfast - Oil, oil, oil. Small bangus head and small langonisa! 6. They are not wearing masks! Bumawi lang sila sa service. 7. Very poor internet connection. I maybe wrong, but chavit owns a telco or internet company. 8. Baluarte is 💩.