Hotels near House - Palace of Valdés, Villaviciosa

We've stayed in many Paradores, but this has to be the poorest. FIrst of all, let me stress that the people there are friendly, helpful and as efficient as they are able to be, but they are so short-staffed that it is impossible for them to look after everyone . One person looking after the bar, the terrace and the lounges. One poor lady trying to look after every one at dinner. The food is a great disappointment, at breakfast a poor selection of bread (mainly ”pan de molde” pre-sliced stuff), and the toaster just does not work - after 8 passes through the toaster I gave up and had warm bread instead. Why would a 4 star hotel have such an inefficient device? It's so simple to solve. Everyone, including the waitress, was frustrated by it. The coffee was stewed and although we requested decaff it obviously was not. At dinner, the classic dishes (which we know well) were just not up to scratch. The anchoas had many large bones in them, proving they were from a cheap source. The cogollos (little gem lettuce hearts) had not had the older leaves trimmed from them. The Fabada Asturiana, though tasty, should not have had a deep layer of oil on the top. We did not eat there the second night but found some excellent food in town. Finally, the promise of ”the best views” and ”surrounded by a magnificent garden” must be taken with a pinch of salt. This is not in a quiet area - yes, it is bordered on two sides by a park, but the other two sides are a busy road with tower blocks, the car park and the football stadium! I dread to think what it is like on match days. The Paradores is an amazing chain of hotels which we love, it is so wrong and disappointing to find this very poor example of how it can go wrong. It is not the staff who are to blame - they are working as hard as they can. Someone higher up in the management needs to look at this.

All in all, we found this hotel to be impressive, all rooms are clean, tidy, beautiful and correct, the hotel is well located about 15m from the old town. For ”but”, I will introduce the following. When arriving at the reception, the girl who attended our meeting (by the way, very beautiful) explained that if we want to eat breakfast and enjoy a 9 euro discount, then we can hire him the day before because it is 18 euros. In general, we went out for dinner and then returned to the hotel. The next day we wanted to rent breakfast. To our surprise, the boy at the reception told us that in order to benefit from this offer, we must We hired him during our stay and he gave us so angry that we didn't do it because it was not what they told us in the first place. But on the Sunday before leaving, there was another girl at the reception. In order to confirm the true version, we told her what happened and confirmed the version of her first companion. She asked us a thousand apologies. The facts are facts. There is nothing we can do. Could not have breakfast.

We stayed in two rooms for five nights. Travelled with older parents. Location is great for those wanting to be next to beach! Our stay was wonderful. Hotel is clean and modern. Our rooms were just right, clean, beds, sheets and pillows were comfortable! We slept well. No allergies. I was worried about pet dander but felt well in rooms. Heads up to the room cleaning team! 👍 Friendly and helpful. Everyday after our outings we came back to a clean room, beds made wonderfully. Breakfast was nice but nothing extraordinary. More options and larger selection would have been nice: avocado, better coffee. Service was nice. Hotel value/price/Quality/ was good! We parked off street and had no problems. If you don’t find parking on side street there is a huge free parking lot a 100 meters away! One con is that there isn’t enough lighting in the rooms especially for older folks. We will definitely stay here again.

I had a terrible experience in this so-called three stars hotel, the worst I ever had while travelling. Leaving aside the smell of the curtains, the humidity, the noise from outside, no reception at night, and other details, I want to tell you what happened to me there. I came to Europe for five weeks to visit different countries. A couple of cities with friends and others on my own, which was the case in Gijón. I had made a two-night reservation in Alda Pasaje but ended up leaving early because of what I would describe as a traumatic event. On the morning of the 20th, I was awakened by a knocking on my door. When I asked who it was, they answered me ”police”. Not understanding, I asked what happened and they told me to open the door unkindly. The door had no peephole so I couldn't see who was outside. When I opened the door, I found two men in private clothes, one of whom can only be identified with a badge. They asked me for my document and I gave them my passport. They asked me several questions about when and how I arrived in Spain, both checking the stamps on my passport. I asked them what happened but they didn't give me any explanation. Seeing that what I answered matched the seals, they left. It was a very unpleasant situation, I was alone and I didn't really know if they were the police or what was going on. No one from the hotel went up with them. When I went down to reception to ask for an explanation, the woman there downplayed it, telling me that it was normal for that to happen. I have travelled through Europe before and this is the third time I have come to Spain, and I have never experienced a similar situation, nor do I know anyone who has experienced something similar. I was so traumatized that I was not able to complete my stay. I didn’t feel safe there anymore. The hotel did not refund me anything, they did not even apologize. In fact, the lady acted offended and didn't even look at me when checking out. I believe that this hotel is not up to the standards of a three stars hotel. In this world, if you are a woman on your own 10.000 kms away from home, you can understand how scary can be that two men show up at your door without notice, without uniform and with no reason to be there, asking questions and not answering any. There are better places to stay than this one for sure, DO NOT STAY THERE!

I recommend this hotel to everyone. Fun service, cleanliness, good breakfast, location near the promenade, bus station and the city centre. Thanks especially to the staff at the reception. We were stayed earlier than planned. Before the departure, breakfast was served at 6 a.m. I would like to mention a competent marketing and flexible price policy. We were very satisfied.