Guest User
October 7, 2024
This was our least favourite (and by far the most expensive) of the three hotels we stayed at during our Cote d'Azur holiday. The view from the room was very nice but that's about it. Staff were unfriendly and stand-offish, throughout our stay it felt like they only wanted to do the absolute minimum for guests. The guy at check-in was very cold and unwelcoming, plus we were surprised to be required to pay the full amount for our stay in advance. We asked about dinner in the restaurant but he didn't know if it would be open that evening, said it would depend if the chef turned up! Not exactly encouraging so we went out. And the next night was Monday so it was closed anyway. Hotel has an 'upside-down' layout with reception at street level and the rooms on several levels below. It all looks great on the website and the reception area is the nicest part as it's modern and light, but the other floors are dark and dingy with long narrow corridors leading to the rooms. Very uninviting with nothing done to brighten things up. Our room was spacious and the bed was comfortable. However the furnishings were generally tired and there were signs of poor maintenance, e.g. the laminate flooring was broken and lifting in places. Tatty curtains barely covered the window. Air conditioning was ineffective and hardly cooled the room. Shower in bathroom sprayed water all over the floor. Had asked in advance for a kettle and fridge which were provided, but no milk available. Even worse no drinking water was available. Most hotels now provide water dispensers on each floor or at least have one in reception. Breakfast was a rip-off. Continental breakfast = 24 Euros for 2 people and consisted of 1 croissant, 1 pain au chocolate and a couple of bits of dry bread. We joked about having to fight over who got to eat what! No fruit, yoghurt, cereal, cheese or cold meat or anything else included. You had to pay extra for everything. Very poor. Late check out (only to 3pm) = 50 Euros. When leaving nobody asked if our stay was ok and it just seemed that they didn't care. Definitely wouldn't recommend or stay there again.