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Hôtel qui correspond parfaitement aux descriptifs et aux attentes.
Personnel très gentil et bienveillant.
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Guest User
Stayed in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 8, 2023
Bit overpriced because of the rugby but it was really close to the stadium so felt it was worth it in the end. The guy on reception was fantastic, really helpful, and pleasant. We had a nice big room, breakfast not overpriced, great little bar, couldn’t fault it.
Response from Property: Good afternoon thank you for your response to and about our hotel, it is a pleasure to read this, as far as the receptionist is concerned (fantastically helpful and pleasant), hopefully it made your stay even more enjoyable and he will be happy to welcome you with great pleasure, many kind regards, Yves
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 18, 2024
Quiet and pleasant hotel.. The Receptionist Yves was kind to us.. he was able to inform us and reassure us with the snow present in Lille this week... Thanks again to Yves from me and my team.
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Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 12, 2024
Very clean room, well located hotel with parking, impeccable service. A big thank you to Amaury who was our contact during our seminar, friendly, smiling, and attentive, what more could you ask for? :) Florinda Dubos
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Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 4, 2024
Completely renovated, very pleasant hotel! Beautiful, clean rooms that have good bedding. Friendly staff and always attentive. Paid parking with almost direct access to the hotel. I highly recommend!
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Emilie R
Stayed in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 13, 2023
The reception team is very pleasant. The hotel has been modernized with a relaxation area installed. The rooms have been renovated and modernized. The bedding is comfortable. The stay was once again very pleasant.
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Response from Property: Bonjour madame. Tout d'abord, nous vous remercions de nous avoir accordé du temps pour nous donner votre avis. Nous sommes ravis que toutes nos prestations et votre séjour dans sa globalité vous ait plu. Nous espérons vous accueillir lors d'un prochain séjour au B&B Lille Grand Stade. Cordialement, Marina, Réceptionniste.
Global232583
Stayed in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 7, 2023
The welcome given on arrival is great. The receptionist is smiling. The rooms are clean and tastefully renovated. The pattern of the floor, however, is special. I will come back with pleasure! The only downside is the GPS which takes us to a gate at the back of the building...
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Response from Property: Bonjour. Nous vous remercions d'avoir pris le temps de partager votre expérience lors de votre dernier séjour chez nous. Nous sommes ravis d'entendre que vous êtes satisfait par l'accueil et l'ensemble de nos prestations. Concernant le GPS, en effet, l'adresse indiquée vous amène au parking A3 Les Terrasses du grand stade pour plus de facilité. Nous sommes navrés d'apprendre que vous ne nous ayez pas trouvés directement. Au plaisir de vous accueillir lors d'un prochain séjour. Cordialement, Marina, Réceptionniste.
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 1, 2023
A large recent tower placed between the stadium and the commercial area with a view of major roads on all sides, that didn't make me dream! But beyond the door, the reception area is rather cozy. The receptionists are all smiling, pleasant and generous with advice and explanations. During my 3-night stay they always tried to respond as best as possible to my requests, and this also applies to the housekeeping, night and breakfast staff. Everyone is charming and it’s definitely worth remembering. Bedroom-wise, it’s neither oversized nor overloaded with decorations or details. A tablet in the bathroom, a wardrobe, a tea/coffee welcome kit, a kettle or even a chair in the room would have been welcome but it is clean and neat. A BIG downside, however, is the heating-air conditioning system which is difficult to use and emits a pronounced humming sound continuously even when it is turned off. No luck, I had forgotten my earplugs and reception doesn't have any. My first night was sleepless despite the receptionist's explanations. The next day I was given a new room, with a less noisy system (malfunction on the first) but still annoying for sleeping. It seems essential to me to give customers the opportunity to turn off this blower! It's a shame because the room is rather well soundproofed from outside noise; no toilet flushing noises, few slamming doors and for the roads it's light. Regarding breakfast, it is simple and efficient, and the small room is rather comfortable. A little question however: why suggest to customers to leave the towels on the hook to keep them for another day if it is to change them anyway?
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Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 29, 2023
Great welcome despite the very late hour! After midnight... We were in trouble following a reservation error and Mohammed, the hotel caretaker, welcomed us for the night. I highly recommend for the hospitality and the breakfast is excellent! 👌
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Response from Property: Thank you for this review
Guest User
Stayed in Apr 2023
Business travelers
4.0/5
Very Good
Posted on Apr 10, 2023
Pleasant, practical and functional hotel for business trips. Clean and well-equipped room, comfortable bedding, functional bathroom. The decor is modern, standardized and pleasant. Good, hearty and varied breakfast. The staff is courteous and helpful, welcoming with a smile and professional. Very good value for money, very good in this category.
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Response from Property: Thank you for this review
Guest User
Stayed in Apr 2023
Business travelers
1.0/5
Posted on Apr 10, 2023
Deplorable welcome! I asked before check-in to have my travel bag held, which was categorically refused!! So I went to the hotel next door (Tulip Inn) which accepted without problems... I would never set foot in this b&b again which inflates its prices for no reason (far from the center and without a match planned) and on top of that very standard quality (€120 per night without breakfast...) to forget!
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Response from Property: Thank you for this review
Guest User
Stayed in Jan 2023
Couples
4.0/5
Very Good
Posted on Jan 31, 2023
Passing through for a night on the weekend road, this hotel met our expectations: clean, well-equipped and quiet room (no events so few customers). I highly recommend for a short stay. Possibility of parking under the hotel.
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Response from Property: Thank you for this review
Guest User
Stayed in Apr 2022
Travel with friends
3.0/5
Posted on Apr 17, 2022
For football fans I think that the location and proximity to the large Lille stadium, these esplanades, motorway access etc..... it's great. Regarding the hotel, it is a 7-story tower of modern construction, 50 m from the stadium. Underground parking 9.5 euro per 24 hours Very simplistic room with relative cleanliness, shower room with cramped toilet, breakfast 8.5 euro, not diverse enough, too small for the whole hotel, it leaves something to be desired...... . Room for 2, breakfast included, 24-hour parking for 101 euros.
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Guest User
Stayed in Dec 2024
Business travelers
3.0/5
Posted on Dec 5, 2024
Chambre sobre et très épurée, mais correcte. Le reste de l’hôtel est plutôt froid et impersonnel. Le problème majeur : la salle de petit-déjeuner, et surtout le peu de choix proposés. Dans une zone commerciale, donc pas très chouette, quoique le métro soit proche.