Verified traveler
January 31, 2023
NOT A 4 STAR HOTEL!
This is not a 4 star hotel. The condition of the rooms and overall facility would reflect more of a 2 or 3 star hotel. Our window shade was broken and would not open. It was noisy on a busy street and difficult to sleep. You could easily hear noise from the hallway and adjacent rooms. The rooms are basic and without frill.
They want to serve you breakfast in your room, but the rooms are tiny and do not have tables. I later discovered this is because the dining room is small and can not accommodate all of the guests. We asked to eat in the finish room, as did two other groups of guests but the tables were not cleaned when we went down there. The breakfast has instant powdered coffee — NOT something a 4 star hotel should ever do.
To check out, we had to wait for housekeeping to “check the room” and make sure you didn’t take anything from the minibar. A 4 star hotel should trust their guests and let you have an automatic and speedy checkout.
On the positive side, the pool is nice and the view of the sea is beautiful.