Muong Thanh Vinh Hotel Reviews
Muong Thanh Vinh Hotel
1 Phan Bội Châu, Lê Lợi, Thành phố Vinh, Nghệ, Le Loi, Vinh City, Nghe An Province, VietnamView Hotel Details
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1 night
Muong Thanh Vinh Hotel Guest Reviews
4.1/5
Very Good
75 review
Verified reviewsLocation4.1
Amenities3.8
Service4.1
Cleanliness4.2
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All reviews(75)
Positive reviews(71)
Reviews with photos/video(13)
Friendly staff(6)
Negative reviews(4)
Amos
Deluxe Triple Family Room
Stayed in Jun 2024
Family
12 review
Outstanding
Posted on Jun 16, 2024
This is my second stay at this hotel, my go to place in Vinh city due to it being located next to VRC. Lotte cinema is there, dreamgames for kids, pool plus for a fee
Response from Property: Dear Dear Customers!
First of all, on behalf of the hotel, I would like to express my sincere thanks to you for taking your valuable time to share your experience during your stay at the hotel.
I am also very pleased to see that you are satisfied with the hotel's services. This is the motivation for us to strive every day in our customer experience journey.
Once again, I thank you and look forward to welcoming you back to the hotel in the near future.
Sincerely thank you!
Hotel manager
Nguyen Thi Thuy Nga
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ArcherName774
Deluxe Twin Room
Stayed in Dec 2024
Solo travelers
27 review
Very Good
Posted on Dec 7, 2024
It was difficult to find a room without a cigarette smell. The breakfast was not very good. The rest is all decent!
Response from Property: Dear Customers,First of all, on behalf of the hotel, I would like to express my sincere thanks to you for choosing to use the service and taking the precious time to share your experience.After receiving the information, we had a deodorization plan in all rooms and planned to change the breakfast buffet menu. Once again, thank you very much and ask for your understanding for the experiences that you have just met at our hotel.General ManagerNguyen Thi Thuy Nga
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Guest User
Deluxe Twin Room
Stayed in Feb 2025
Couples
5 review
Very Good
Posted on Feb 12, 2025
breakfast is quite good
Response from Property: Dear Customers,First of all, on behalf of the hotel, I would like to express my sincere thanks to you for choosing to use the service and taking the precious time to share your experience.I am very happy that you have had a satisfactory experience with the ghost services we bring.Nghe An is a place where cuisine is very rich and we would like to introduce cuisine to international friends.Thank you very much and wish you good health, luck and happinessGeneral ManagerNguyen Thi Thuy Nga
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Jammerto
Deluxe Twin Room
Stayed in Apr 2023
Solo travelers
35 review
Posted on May 1, 2023
The whole experience was okay. I hope that the hotel can also focus on cleaning their air-conditioning because I am allergic to dust and I was sneezing lots of times so I checked out earlier.
Response from Property: Dear Guest!On behalf of all staff at Muong Thanh Vinh hotel, we would like to thank you for choosing to stay at the hotel!In order to improve the quality of our services, we would love to receive your feedback and appreciate your feedback and reviews about your recent stay.We are also very sorry that the room at the hotel did not meet your expectations and sincerely apologize for this bad experience. The hotel management board will work together with relevant departments to find the cause and find a solution to this problem as soon as possible.Once again, we appreciate your unbiased review and give the hotel the opportunity to fix similar problems in the future.We look forward to welcoming you at Muong Thanh Vinh Hotel in the near future.Sincerely thank!Managing directorNguyen Thi Bao Truc
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Anonymous User
Deluxe Twin Room
Stayed in Feb 2025
Business travelers
5 review
Good
Posted on Feb 27, 2025
This is my second stay. I stayed here for the first time in November last year. Let me talk about the location first: it is not very recognizable, located in the old town, not far from the airport, but I was charged 200,000 Vietnamese dong for airport pickup last year, which is a bit expensive!
I passed by several high-end hotels last night, but to be honest, it is in line with its price of 160 yuan.
The hotel facilities are relatively old, and the air conditioning in the room only has cooling, which made me feel cold last night and wear long sleeves to sleep; there was still a little hot water last night, and there was no hot water to wash my face and hair in the morning.
There are several special features of breakfast that must be mentioned, one is rice noodle rolls, one is rice noodle soup, one is loach soup, and one is pork offal. There are also fried noodles, fried rice, white rice, glutinous rice, and bread slices, which are generally okay.
The waiters are all aunt-level, which is not comparable to Ho Chi Minh and Da Nang. Fortunately, the cheap room rate makes up for this shortcoming.
At the same time, this hotel has massage, which is cheap, 100,000, 200,000, different levels, and speaks Vietnamese. Anyway, I can't communicate and didn't try.
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Original TextTranslated by Google
Response from Property: Dear Customers,First of all, on behalf of the hotel, I would like to express my sincere thanks to the hotel for choosing to use the service and taking the precious time to share my experience.I am very sorry and sincerely apologize to you for not being satisfied with the services that we bring. We will soon overcome the existing limitations as soon as possible.Once again, we ask for your understanding for the mistakes you have encountered during your stay at our hotel.General ManagerNguyen Thi Thuy Nga
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Guest User
Deluxe Triple Family Room
Stayed in Jan 2025
Business travelers
11 review
Great
Posted on Jan 24, 2025
3 stars but like that is quite okay, reasonable price, clean
Original TextTranslated by Google
Response from Property: Quý khách hàng thân mến,Lời đầu tiên thay mặt khách sạn tôi xin gửi lời cảm ơn chân thành tới Quý khách khi đã lựa chọn sử dụng dịch vụ và giành thời gian quý báu để chia sẻ trải nghiệm của mình.Tôi rất vui khi Quý khách đã có những trải nghiệm hài lòng tại khách sạn. Chúng tôi sẽ tiếp tục cố gắng nhiều hơn nữa trong công tác nâng cao chất lượng dịch vụ để đem đến cho Quý khách hàng những dịch vụ tốt nhất.Chân thành cảm ơn Quý khách và chúc Quý khách một kỳ nghỉ Tết vui vẻ và hạnh phúcGiám đốc Khách sạnNguyễn Thị Thúy Nga
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Guest User
Deluxe Twin Room
Stayed in Nov 2024
Solo travelers
1 review
Outstanding
Posted on Nov 9, 2024
Clean room, fully equipped, near the center, enthusiastic staff. I booked the wrong date so I had to cancel and rebook Trip, please remember to refund me (I booked again and deducted the extra money, the old money has not been refunded yet), I have not received a refund notification
Original TextTranslated by Google
6/7
Response from Property: Dear Customers,
First of all, on behalf of the hotel, I would like to express my sincere thanks to you for choosing to use our services and taking your precious time to share your experiences.
I am very happy that you have had a complete experience at our hotel. We have been, are and will continue to strive to improve the quality of our services to bring you the best experiences.
Wishing you good health, luck and happiness
Hotel Director
Nguyen Thi Thuy Nga
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Anonymous User
Deluxe Triple Room
Stayed in Oct 2024
Business travelers
1 review
Posted on Oct 4, 2024
The triple room is terrible. It leaks when it rains. There is no way for 3 people to squeeze into the double room to sleep.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, on behalf of the hotel, I would like to thank you for choosing to use our services and taking the time to share your stay experience. We are very sorry that you did not have a good experience at our hotel. We will fix the windows as soon as possible to prevent water from pouring into the room. We hope you can understand. Sincerely, hotel manager Nguyen Thi Thuy O
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Konstantin
Deluxe Twin Room
Stayed in Feb 2025
Couples
14 review
Great
Posted on Feb 7, 2025
Good hotel as close as possible to the train station. Great breakfast with a large selection - buffet. Of the minuses
On the 4th floor, wi-fi practically did not work, the speed was about zero and only sometimes slightly increased. It was also cold in the room and the air conditioner does not work for heating.
Original TextTranslated by Google
Response from Property: Dear Customers,First of all, on behalf of the hotel, I would like to express my sincere thanks to you for choosing to use the service and taking the precious time to share your experience.I am very happy that you have been satisfied with the services we bring. We have overcome the limitations of the internet and have a plan to replace some old air conditioners as soon as possible. And I sincerely apologize to you for the limitations you have encountered.Thank you again for your understanding and wish you a good new yearGeneral ManagerNguyen Thi Thuy Nga
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Tam88
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
3 review
Posted on Aug 23, 2024
The staff and reception are open and cheerful. The bathroom should have a curtain over the bathtub so that when using the shower, the water does not splash into the toilet.
Original TextTranslated by Google
Response from Property: Dear customers, First of all, on behalf of the hotel, I would like to express my sincere thanks to you for taking the time to share your experience. We have noted the information about the limitations in the bathroom and have come up with a plan to fix it as soon as possible. Thank you also for your compliments to the hotel reception staff. In the future, we will promote the positive points and overcome the limitations. Sincerely thank you, Executive Director Nguyen Thi Thuy Nga
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Guest User
Junior Suite
Stayed in Dec 2024
Business travelers
2 review
Posted on Jan 1, 2025
The hotel front desk is not easy to communicate with. You must confirm your itinerary before booking a hotel. The hotel reservation will not be modified. If you leave early and check out, the hotel front desk will not inform you that the remaining fee will not be refunded.
Original TextTranslated by Google
Response from Property: Dear Customers,First of all, on behalf of the hotel, I would like to express my sincere thanks to our customers for choosing to use the service and taking the precious time to share their experience.I am very sorry that you were not satisfied with the services of our hotel. Your booking is through a 3rd party, so if you cancel your room before the regulations, you will not be refunded the amount paid earlier.Thank you very much and once again hope that you will understand us.General ManagerNguyen Thi Thuy Nga
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Thảo Xưn
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
2 review
Very Good
Posted on Nov 28, 2024
. Friendly staff. Quick check in and out. Room is quite clean, suitable for us. However, breakfast is not very rich. /
Original TextTranslated by Google
Response from Property: Dear Ms. Thao, First of all, on behalf of the hotel, I would like to express my sincere thanks to you for choosing to use our services and taking the time to share your experiences. I am very happy that you have had a satisfactory experience at the hotel. Regarding the quality of breakfast, we have noted your comments and have planned to build a more diverse and rich breakfast buffet menu. Once again, we sincerely thank you for your comments and sharing. We wish you good health and good experiences on your next trips. Hotel Director Nguyen Thi Thuy Nga
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Hang
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
2 review
Posted on Dec 14, 2024
Friendly staff, slow breakfast service, empty food bins. Smelly bathroom
Original TextTranslated by Google
Response from Property: Quý khách hàng thân mến,Lời đầu tiên thay mặt khách sạn tôi xin gửi lời cảm ơn chân thành tới Quý khách khi đã lựa chọn sử dụng dịch vụ và giành thời gian quý báu để chia sẻ trải nghiệm của mình.Chúng tôi rất lấy làm tiếc khi Quý khách đã không có những trải nghiệm hài lòng tại khách sạn. Chúng tôi đã có phương án khắc phục những hạn chế như ăn sáng phục vụ chậm và không đủ đổ ăn trên kệ. Về việc có mùi trong phòng tắm chúng tôi cũng đã có phương án khắc phục triệt để.Chân thành cảm ơn và mong muốn được chào đón Quý khách trở lại khách sạn trong kỳ nghỉ tiếp theo tại thành phố Vinh.Giám đốc khách sạnNguyễn Thị Thúy Nga
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Anonymous User
Deluxe Triple Family Room
Stayed in Apr 2024
Family
3 review
Posted on Apr 30, 2024
The hotel is too old, the shower is weak, and the electricity is flickering. The kettle doesn't boil forever. I stayed 2 nights and the second day the room was not cleaned even though I asked. Reduce cleaning steps. The lobby does not have air conditioning. The air conditioning in the room is of poor quality. I will not come back a second time.
Original TextTranslated by Google
Response from Property: Hello Ms. Hai,
First of all, allow me to let the hotel representative send my sincere thanks to you for using the service and leaving a valuable review.
We always want to bring the best service to customers, but there may be certain shortcomings. Regarding physical and human shortcomings, we will try to fix them as soon as possible to provide better and more attentive service to customers.
Once again, I sincerely thank you for your comments.
I sincerely thank,
Best regards.
Managing director
Duong Thi Linh
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M s K ㊣Exiansheng
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
12 review
Posted on Sep 5, 2024
For personal use, it's generally ok.
Original TextTranslated by Google
Response from Property: Dear Customer,First of all, on behalf of the hotel, I would like to send my sincere thanks to you for choosing to use the service and taking your valuable time to share your experience.I am very pleased and happy that you and your family had good experiences at our hotel. This is the motivation for us to try every day in our journey to bring the best services to customers.Wishing you good health and many good experiences in your journeys.Thank you very much!General ManagerNguyen Thi Thuy Nga
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