Virudhunagar Hotels with Airport pickup service

The staff is courteous and warm. Everyone was so nice to us. Arti chaudhary and Ramaraj were so nice to my boy. The Diwali buffet was awesome. I definitely recommend this place if you are planning a visit to Madurai. The rooms are spacious, and the ambiance was so festive for Diwali.

My wife and I had stayed here for a couple of nights. Here is my review: THE GOOD: 1. Brand New Hotel, beautiful ambience, the rooms, while slightly compact, are luxurious and sparkling clean. 2. No Plastics policy, drinking water is kept in glass bottles. 3. Superb amenities in the Toilet ( Dove brand soap/shampoo/lotions on tap) 4. Overall Good Service. 5. Room Rates are Reasonable ( Except for Suite Categories which are exorbitantly priced- the rates must be reduced by atleast 30%).Book Direct on their website for best rates and offers. THE NOT SO GOOD: 1. Location -a bit far off from the city. Cabs can be tough to get sometimes( especially early mornings/late night). The Travel Desk at the Hotel should offer Cabs 24/7 at competitive rates( for both local/Outstation) at short notice. 2. No super Markets/Major Restaurants/malls etc ( except for a Thallappakatti ) nearby within walking distance. 3. I have seen food/coffee trays lying outside rooms for hours together. This gives the impression of a 'Lodge' rather than a aspiring ''5 star Hotel'. Room Service should be very attentive that trays are cleared immediately. 3. Lack of Proper Communication/Transparency during allotment of Rooms on Check-in which was underwhelming: a. There was just one front desk executive at check-in counter at around 10.15 pm, with multiple guests waiting to check-in b. I had requested for an upgrade from a 'Business Class Room' to 'Grand Club Room'. Both rooms are the same( in size and otherwise). No proper explanation given on what category of room I was allotted. I was told that i have been given lounge access. No proper info given on what entails 'Lounge access'. c. One Lady receptionist said that the room I was allotted(434) is a 'Grand Club Room'. Later on check out I was told it is a 'Business Class Room'. Also the next day one receptionist called and said I am not eligible for 'Lounge Access'. The front desk team looks highly confused and un-coordinated. Think the entire front desk has to undergo proper training so that they speak in one voice. d. In every Star hotel I have stayed, a hostess from the front desk accompanies the guest to the room. Nothing of this sort was done. e. No Welcome Drink. No explanation on inclusions in package ( for eg 15% discount on F&B) In short the check-in experience could have been more 'WELCOMING'. However being a new hotel, I expect the above to be nothing more than teething issues. Overall, highly recommended, the BEST LUXURY ALL NEW HOTEL at Madurai. We shall be back.

Our family had an amazing time at this hotel. It was a beautiful and serene place. The best part about our stay was the service. Everyone was so hospitable, especially Mr. Thanga Pandian Muthusamy. He went above and beyond to make sure we had everything we needed. He arranged a boxed lunch for our kids because our flight was during lunch time. He also made out daughter feel so special with giving her peacock feathers. We are glad we stayed at this hotel!

The hotel is set in a peaceful and secluded place in Madurai. The drive from main entrance to the hotel is about a mile in a small wooded hill through a private drive way. The rooms are spacious, well appointed and offer good views. Since we had sent the car back, we were at a loss to understand how we can move about from this beautiful location. Mr. Ashok, the Accommodations Manager resolved the issue in no time and arranged a car for us to go about our business. The unassuming GM, Mr. Srivastava and the soft spoken Mr. Ashok made sure our stay was most enjoyable through their excellent interactions. The Executive Chef Tapan Sahoo and his team served top notch lunch and dinner every day. We did not expect such a variety of tasteful salads in South India. The main courses were equally tasteful. Mr.Muniswamy took us on a nature walk within the property and explained the various herbs and medicinal plants growing in the hills. Overall, the personal touch of the leadership team made our stay very enjoyable.

Though it is located in good place, on my stay, most of the support team are on holiday. Had to depend on Zomoto for food requirements. The interiors look awesome; here and their some patchy peel off spoils the show. Could have added toiletries in the room. They arrange for drop at Airport with their own vehicle; it reduces the worry of finding transport facilities to move out. Breakfast is served with hygiene at dining area in the Hall. Good place to visit on short vacations 😌

Clean and hygiene rooms with good ambient. Staffs are friendly and eager to helping others. Wi-fi, kitchen with minimum need. One suggestion if possibleput a small refrigerator in kitchen added.

We had booked 2 rooms for a family trip in August 2022. Here is the review bifurcated into Pros & Con: Pros: 1. Centrally located. Commuting to and from the hotel is easy. Madurai Railway station, Meenakshi Amman Temple near by. Just take an auto which you can find easily outside the hotel without waiting much. 2. Rooms are good 3. Bathrooms are clean, flush and the hand spray working condition is too good. (Giving here a plus point as most hotels lack this basic feature) 4. Staff is good and helpful 5. Worth the money you are paying for. 6. AC was working good Con: 1. Wifi speed was slow, it needs improvement

There was a problem with the room when I arrived but when I complained the front desk staff moved me immediately. However the next room had a big problem with a very strong drain smell coming from the bathroom. Come on guys, sort this out. The staff try so hard to make the stay memorable but then there is a problem like this which is easy to fix. I have given four stars, not three, as the staff are so kind and helpful.