Holiday Inn Express Hotels in Vitrolles

The hotel itself was ok. And the breakfast spread was quite nice. But a couple of problems: when we got to the room there was no toilet paper (or facial tissues). We picked some TP up from the front desk. Then when we went out, we put the “do not disturb” sign out. They came in anyway and remade the bed, but still didn’t bring any facial tissues. But the worst thing is we scheduled a shuttle to the nearby Vitrolles train station for 8:40. The train on Sat comes once an hour, so should have been plenty of time to catch the 9am train. Well the shuttle didn’t show up until about 8:54, and we missed the train. Tue annoying thing is I asked the front desk lady when the shuttle would arrive and she told me two minutes. If it had really been two minutes we would have made it. Or if she told me it would be late we could have walked (it’s like a 10- minute walk). Instead I’m sitting here waiting for an hour for the next train, so I figured I would write a review with all this extra time…

Ryanair had cancelled our flights and in panic mode we frantically looked for anywhere to stay and came across this place we had actually stayed in an ibis (similar in photos,) in Paris that was like staying on crack ally and I was not 100% well booking this one but needs must and I was so surprised it’s cute as anything clean and cosy everything worked and beds are okay Day staff are plight and helpful all though the night receptionist needed an attitude adjustment rooms have usb points and USBC as well as normal french sockets everything you would need os here AC and fans in our room also 100% happy with my stay Note there is a €100 deposit when you arrive

I was looking for a comfortable airport hotel to rest after a long flight and wait for my wife to join me the next day. Glad I chose this hotel for a number of reasons. The shuttle service was quick and efficient. They recognized my Hilton status, gave me a room upgrade and allowed me to check in a couple hours early which was great. The room was very comfortable and obviously had just been updated, unlike most of the other airport hotels that seem to be older. It was also surprisingly quiet, with a beautiful garden and surroundings that made me forget we were so close to the airport. I barely heard any noise and I believe the flight path makes the planes land and take off on the other side of the airport. There is also a lovely wetlands preserve right next to the hotel. The path is a bit hard to find but it's just a few feet before the entrance to the Ibis. I had nice morning run and evening stroll around the lake, something I never expected for an airport hotel. I had lunch and dinner at the restaurant and it was pretty good, though the lunch menu is extremely limited and they had nothing for vegetarians so I had to convince them to make me something off menu which they did. Dinner had a bigger menu and a couple of vegetarian choices. Food was tasty and they had a decent wine and beer menu. Prices were pretty reasonable for a hotel restaurant. Breakfast the next morning was a small buffet that covered all the basics, with freshly baked breads and pastries as one would expect in France. The service level of every person I dealt with was high. Usually airport hotel staff are rude and unhelpful but these guys were great. I will note however that the other reviews that mentioned no ventilation in the rooms were correct at least when I was there. I actually called the hotel the day before I arrived because I hate hot rooms and the receptionist assured me that the AC system was on but when I got there that wasn't the case. Not sure whether it's a technical limitation of their system or an attempt to save money but the room thermostats do nothing at this time of year. However it turned out the weather was perfect and the window could be cracked to get some fresh air so it was a non-issue for me and I was comfortable. just something to be aware of if you come on hot day and they still don't have a working AC system. All in all this place exceeded my expectations for an airport hotel and was the perfect choice for me.

Great gym, pool, restaurant, and bar. Very nice place and excellent staff. Only complaint is that there is not an earlier shuttle to the airport which is about a 6 /7 min walk away when there are clearly people such as myself and others who needed to be at the airport before 5 am. It’s an easy walk, which I took, however since the airport is under construction and there are no clear markings as to which side of the airport to go to, it took us nearly a half hour to reach our destination with 2 children in tow and pulling luggage. This could have been easily done with a shuttle service that coordinated with all these early flights. By 5 am the airport was packed with long lines. I will not stay here again for that reason. I paid the extra for a nice hotel with shuttle service. So it’s not worth it to me if there is only half of what is needed.

a very good service Some installations must be removed good food compared to its price. LE SEUL PROBLEME EST LE PRELEVEMENT DE 50 EUROS DE COTION REMBOURSER AU PEUT ETRE DANS PLUSIEURS JOURS. AUCUN HOTEL NE LE FAIT A PRESENT. Personally a 50-euro fee has been debited from my account on 2-09-2022 and today no refund. And another €50 on date of 10-09 and no refund. VOUS NE DEVRIEZ JAMAIS DEBITER UN COMPTE D'UNE PERSONNE POUR UN SANS MOTIF . SI JE ME TREMPE JE DEMANDE PARDON SACHEZ JE FAIRAIS TOUS POUR NE PLUS PRENDRE IBIS

En tant qu’hôtesse de l’air, j’ai passé plus d’un mois dans cet hôtel vu sa proximité de 7min à pied de l’aéroport. Je tiens à remercier toute l’équipe de cet hôtel que ce soit l’équipe de jour/ nuit/week-end d’avoir rendu meilleur mon séjour étant seule et nouvelle dans cette ville . Les chambres sont propres et spacieuses, le nettoyage bien fait, le petit-déjeuner à partir de 4h et gourmand, la navette chaque 30 mn et le service client est juste parfait . Ils sont disponibles jour et nuit prêts à aider jusqu’à vos plus petites préoccupations. Je repasserai sûrement un jour . Merci encore , WARDA.

Very professional home, available and sympathetic staff, excellent kitchen, pleasant environment ...I have been visiting this hotel for more than 6 months for professional reasons and I felt a change and evolution at all levels ... Bravo to all!!!

The room is quite big, and the waiter is very enthusiastic and tireless to be the guide. There is a big supermarket next to the hotel, which is very convenient. The deli hotel we bought is heated for free, and the service attitude is very good

The environment is good, suitable for business trips and leisure stays, self-service hotel, the price is very cheap, and you can make some food yourself. For those who have lived abroad for a long time, they are not suitable for western food and are suitable for living!