Guest User
July 15, 2024
I visited this hotel with my family, and I booked my room to also include the facilities for a disabled person, since they adverstise it on their web page. In contrary to what they say, the room that I booked was out of service, including that the AC was not working. We had to move to another room until they repaired the AC. After we returned back to the room that I booked, the AC that was supposed to be fixed, broke midnight. The familiy member that is disabled has problems with the heat. It was a painful experience for the family member. The hotel management excuse was that we should have left the first day that the room was out of service, and made use pay for the days that we did not stay in the room that I reserved. Such a bad experience for staying in this hotel, even if you are seeking to visit it with a disabled person.