VOI Wildlife Lodge

We stayed for 5 nights for Conference / Professional Training with colleagues in June 2024. The stay was absolutely amazing, courteous staff, very friendly, clean rooms, and conference we had dedicated staff to take care of any need arising. The wildlife surrounding the lodge was incredible, waterbucks, hippo, elephants at one time there were 26 of them, at the watering hole. All staff stood out, the Head Chef friendly guy, the GM, the F&B Mr. Patrick good work, Ms. Stellah and the Front Office Team, keep up the good work, Rahma, David, Miriam, the list long. All staff we interacted with are friendly and attentive, very chatty and friendly, and we were always greeted with a smile and a wave which was so lovely. Food was good, rooms and beds comfortable, clean and tidy. Thank you to everyone at Voi Wildlife Lodge and to everyone for being so friendly, professional and kind. Shukrani sana, keep it up guys. amazing experience!

Whilst the lodge is ok,the staff are lovely and food was ok BUT all the rooms were infested with cockroaches including outside. We had to stuff sheets near the doors and around the toilet to stop them getting in. We have stayed at Voi before and had no issues but based on yesterdays experience I would not recommend staying there.

If there was an option to give this a 0-star rating, I would. How this property receives 4 stars is beyond me. I honestly feel that owners/staff buy reviews. I legit had to recover from the trauma I experienced staying at this lodge. I honestly would have opted to stay in our safari vehicle instead. The only thing that this property has going for it is the water hole. Though we didn't see any big game, it was nice to lookout at the birds. Now, everything else. The staff, the saving grace was Moses... So kind and sweet and really nice. The food was subpar, with the buffet being shared with the insects. The room, this was the biggest turn off of them all. I couldn't decipher if I was in a room or outside with the amount of bugs. There were more bugs within the mosquito net where we were to sleep than outside. I had a complete panic attack while my partner took over an hour killing the bugs. Try sleeping after that... Then came the bathroom, leaking water from God knows where. Realized that there was no phone in the room, so twice we had to walk to reception to complain and twice, nothing happened. When I showered, the water pressure was non-existent, more water went on the floor then on my body. They never advertised for a personal pool en-suite. Upon checkout, it was horrific. Literally got into a back and forth match with the lady that presented herself as the CFO. We told her about our experience and even showed her videos of our room. She and all the staff just stood there with no emotion. I asked her one question, based off the videos and our complaints, would She stay there. She refused to answer, which is also an answer itself. The saving grace for us was our safari tour operator provided a full refund for our stay here, and VOI Wildlife Lodge is nothing but a bad memory. I would avoid this property at all costs.

I was in one star hotel in Australia and rooms where horrible here. I am not talking about location, staff or food. That was okay for three stars hotel. We killed 25 grasshoppers in our room. The bathroom was terrible. Nets had holes. We didnt sleep because we were afraid of grasshoppers. Nothing for woman.