Volcano Village Estates

There were some great things and other really awful things. starting with the bad, the sheets reeked of urine in one of the beds, which presumably hadn't been washed. Meanwhile a wadded up sheet was sitting on the chair. The bed had been made, just not washed so you wouldnt smell it until you were in it. Other beds had weird stains on the sheets and pillows. The wifi was horrendously slow, and my whole family needed to use a phone hotspot for wifi, the power plugs next to the bed did not work or charge anything. Everything was a little worn down, although I thought it kind of added to the theme. For the good, the view was lovely, the showers had plenty of warm water, and the food provided for breakfast was really nice. My main concern is the cleanliness but apart from that it was pretty nice and conveniently close to the parks. Only rating it this low because I had to sleep on a couch with cold air blowing from the window because I wouldn't sleep in a bed someone else peed in without washing it

Staff was extremely friendly and helpful. Was an absolute pleasure to stay there.

Great place ! We loved our cottage, Unauma Falls. Very spacious, clean and very nice bathroom. Leaded window over the bed nice kitchenette Nice welcome from the team. We absolutely recommend this place ! ______________________________

The staff was amazing. Within minutes of check in, we had our dining mapped out for our four-day stay. The breakfasts delivered to our cottage (discreetly) were very good! We didn’t get to take advantage of their pack lunches for hikes, but will next time. Loved it!

We live on island and did an overnighter at The Volcano Village Estates (Hina room). It was such a lovely cottage. Upon checking in, the unit was immaculate! It was well stocked. They provided 100% Kona Coffee, fresh fruit and French Toast for breakfast. The towel heater, bed heater, hot tub & dehumidifier were a bonus! The inn keepers checked in regularly to see if there was anything else that we needed during our short stay. We would definitely stay here again.

What a wonderful stay we had at volcano Village! The accommodations were spacious, clean, and elegant. It was my husband‘s birthday weekend, and he could not have been more pleased. We brought in our own food and made good use of the kitchen, although breakfast comes with the room. Jon and Carlos could not have been better hosts. Thank you for your wonderful hospitality!

We stayed at the Pineapple Ohana cottage and it was darling! Not hard to find, but felt very private. We were late to check in and had excellent communication from Carlos. He sent us very clear instructions and we got in with no problems. The cottage itself was perfect for a couple felt very roomy and well planned in addition to being clean. We had a private hot tub and breakfast for the next morning was waiting in the fridge ready to heat up. The only thing that could have made it better was a mattress topper as the bed was a little bit firm for my taste. 3 minute drive to the Volcano park gates. I absolutely highly recommend.

Great location point blank to jungle and volcano park. Quiet and comfy across the board. Pineapple Ohana was perfect for a couple and the personal hot tub helped the pain from all our hiking. Morning breakfast was always fresh and tasted great.

The breakfast at this place should be improved. They put cold breakfast in the fridge in the room the night before. This can be easily improved since they do have a kitchen on site to offer fresh and warm food.