Guest User
December 9, 2023
We booked the place for a marriage function, and to say the least the entire ordeal left a bad taste in the mouth. We booked the venue 10 months before the event was to take place and even till the day before the function the venue was in shambles. The General Manager was ready to give us a refund for the amount paid as well. However, a family having a wedding program and having their relatives landing a day later does not have the option to cancel the event. We had to pull our own people to direct and make sure the venue was ready for the event. However, the rooms were in absolutely horrible condition with termite-ridden carpets, nails sticking out of the doors, service being super slow, wedding decorators organized by the hotel staff working in a substandard manner. Everything which could have done wrong did go wrong. I thank my heavens that my family members stuck together and managed the event in the end. Additionally, a special mention to the General Manager of the property, Deepak Thakur, who had been asking for cash payments for the event, so that he doesn't have to pay taxes. On the day of the event, we found out that he was serving his notice and the hotel staff did not have the courtesy to inform us. We got saved from getting duped. I mean how exactly does this happen?