Zepter Hotel Vrnjacka Banja, Member of Zepter Hotels

At first glance, the hotel façade looks nice from the promenade, but the reality inside is very different. The carpets are full of stains, walls haven’t been repainted in years, and the furniture is outdated and damaged. In our room, we found an old Zepter air purifier from the 1990s, covered in dust with filters that clearly haven’t been changed for years – ironic for a brand that promotes health and cleanliness. The wardrobes are in terrible condition, the elevator smells of dust and looks unsafe, with cables hanging from the ceiling. The so-called renovation was done poorly and superficially, so the hotel still feels stuck in the 80s and 90s. This is nowhere near a 4-star standard – realistically, not even 3. A big disappointment and a real shame for the Zepter brand. The management urgently needs to invest in proper renovation and maintenance.

This is a 4-star hotel and the rating is just about right. The rooms are on a small side and, somewhat unusually, staff come to check the mini-bar very early in the morning. Breakfast is fine and the location of the hotel is in the very heart of the town.

Nice room with great air-conditioning. Late checkout at 11 was great. Good gym. I liked that that the hotel dinner went till 21. I usually stay at Hotel Fontana, which is more expensive, but i think Zepter is better, so I'll come here again!

Everything is ok.... From food to room. Staff was friendly and polite. Food was delicious, pool was clean and nice. You will not be disapointed if you choose this hotel. We where here for 5 days. Nice

Beautiful hotel and location