Comfort Inn & Suites

Stay anywhere else- just not here! We booked 2 nights & we have stayed here before! Upon check-in, I inquired about housekeeping for the next day. I was given a small little sheet and told to fill it out and put it on my door before 11 AM the next day. The next day, before we left our room, I put the tiny little sheet on the door knob outside, asking for our room to be cleaned. we arrived back at our room at about 3 PM. Nothing was cleaned in our room. Nothing!! I went down to the front desk to inquire and was told there were no clean towels in the hotel whatsoever!. I acted surprised as I have never been in a hotel, and was told there are no cleaned towels. All I needed to be told was “So sorry and we will be right there to clean your room.” Instead, I was accused of not having my little piece of paper out by 11 AM. I was told that the housekeeper who happened to be right next-door when we left could not enter our room?? I was told that some people reuse their towels. Nothing made sense and so I went back up to our room & less than one minute – I got a knock at our door. Before me were the two ladies that were making excuses at the front desk. They were holding the little slip of paper that I had filled out and told I did it incorrectly. They said they didn’t know what to clean in my room. I said if you came in my room, you would’ve seen the dirty towels in the bathtub and that the garbage needed to be emptied. Again, I was told they could not enter my room. I said there was “no do not disturb” sign anywhere. They kept going on and on. They claimed I was being hostile and they didn’t have to to deal with me. I said OK and told them “just leave clean towels by the door.” But, at this point, I was so frustrated that my husband and I packed up our things, checked out at the front desk, and headed over to the Hampton Inn. I immediately canceled the three nights that I had booked for August at this place. Never again —so run – do not walk away from this Comfort Inn. By the way - I found 2 hairs in the fridge when we first entered our room & gunk coming out of the bar sink in our room. Gross!

Doesn’t quite measure up to other hotels in the immediate area. Chose Comfort over others because a king room was available. Nothing really bad, but do appreciate the slightly more professional atmosphere of other hotels.

Friendly staff, clean room. Nice walking trail,

Clean and comfortable and friendly staff.

This place is a good, basic place to stay for a short term visit. We were there for a girls weekend to do wine tasting. It was clean and close to town which is what we wanted. Easy to travel to various wineries. The free breakfast was great and saved us some money. There were lots of kids here so it’s family friendly. There’s a coffee shop in the same parking lot if you want to get a latte or coffee drink. It is also pet friendly which I don’t prefer, but it seemed pretty clean. I would likely stay here again if I revisit Walla Walla.

Receptionist was very helpful and nice when we checked in!!!!

Affirdable no-frills hotel.

A good place to stay!

The clerk checking us in was not very friendly. The rooms were ok, some stains on carpet. We had and accessible room, there was no place to set anything in the bathroom except the back of the toilet, or on top of the towels.