Best Hotels near Lesher Center for the Arts, Walnut Creek

We had to check out of another hotel mid-trip due to issues, and ended up here instead. Despite being sold out online, I called the hotel directly and they were friendly and able to find me an available room. The exterior of this hotel is a bit dated, and the lobby area is functional but not fancy and new. The rooms however are very nice and seem to be recently renovated. Ours was super clean, comfortable, and just what we needed. I would stay here again without question. If you happen to need a hotel in Concord, just skip all of those and stay here just a few minutes away. There is not a single remotely sanitary hotel in all of Concord.

I have stayed at this hotel multiple times throughout the past three years going back and forth from the Bay Area for work. Each time has somehow been increasingly worse of an experience. From the countless drug addicts seen staying at this hotel to watching a manager speak down and berate a new hire that had difficulty understanding English while checking in. I thought that maybe these were just circumstantial situations to my first few stays. However, with this last encounter having ”rust” and hair throughout the shower tub, I was pretty much at my end dealing with this specific hotel/location. You'd believe Walnut Creek would be held to a higher standard than what you'd expect out of a motel in Concord or Pittsburg. Considering the extreme measures people have gone to with Covid I would have thought the hotel would take pride in cleanliness or take responsibility for the pure negligence of cleaning the bathroom. I believed it was blood but I was told by a manager through a phone call it was rust. As somebody who has ran a real estate investment company for most of my life I certainly find it hard to believe this is rust or that it would not be addressed immediately if it was. Also find it hard to believe it was rust when there was splatters and hair throughout the tub not on the metal part of the shower drain but on the tub itself. Nevertheless, I did not appreciate being talked down to on the voicemail that was left for me and I was sure to let them know that. I also had told them I'd be making it very known about the disgusting conditions of this hotel and the pure disrespect I was shown. This is not the first bad experience here. It's bad every single time. I was offered free parking but in my opinion it's just the principal behind it and it was truly just disgusting. After talking to corporate on the phone about the situation and all the experiences for an hour the gentleman had offered me points to try and rectify the situation. I do not even know what the points equivocate out to dollar wise and this was after I made it a big deal; also why would I EVER stay at an IHG hotel again. Especially an organization that doesn't take any responsibility for the poorly ran facility. I hope that everyone that sees this review picks a different hotel to stay in. You can find a much better hotel like the Marriot for roughly the same price and you won't have to deal with any of these issues that I have dealt with every time. I am not one to cause issues nor to write a negative review but this place should honestly be labeled a Motel or be put out of business. I gave this property location and corporate plenty of opportunities to make the situation right and to take responsibility but neither were done. The manager made it out to seem that I was a scum bag looking for a hand out and they had already given me points so that should have been good enough. This has overall been the worst hotel experience I have ever had in my life. PLEASE GO ELSEWHERE!

I recently stayed at this Motel 6 for a overnight stay. The checkin was easy and I had no issues. The room provided all the amenities I would expect for a budget motel. I will stay here again in the future.

Stayed here for three nights so we could be walking distance to Mosswood Park to see the Halloween Meltdown festival. While there isn’t anything mind blowing going on here, we were satisfied with the cleanliness, location and price. The area seems mostly decent but there was some sketchiness nearby so be aware of where you decide to walk.

Very good hospitality. I have stayed at this hotel many times and always get a warm welcome from the staff. The staff at the hotel are so accommodating and friendly. The rooms are very nice and there is a good restaurant and bar. The hotel has a good spacious gym with a variety of exercise equipment. Very good location with a short walk to good restaurants and shopping.

The experience of our was truly exceptional. From the moment I walked in, the attentive staff ensured a seamless and pleasant process. The ambiance was inviting, and every detail seemed carefully curated to enhance the customer's experience. Their commitment to excellence was evident in every interaction. I'm genuinely impressed and will undoubtedly be returning soon. I highly recommend this place to anyone seeking top-notch service and a memorable experience.

Never would I ever expect this unprofessional treatment from a Hilton company hotel. I specifically picked this hotel to have a COVID safe girls day with family. I was looking online at the rates when a third party company e-mailed me about booking the reservation and I called the number. I wanted to confirm that the room service and pool were open since things are different with the pandemic. The agent called the hotel to confirm and they said that both were active and open. I'm not sure who lied- the hotel or the third party, but I don't think that the third party would lie if they went out of their way to call the hotel. We get there only to find out that there was no room service, the 2 ft long pool was closed for renovations, AND to top it all off, the hotel was 90 degrees. Our family couldn't even stay because a member of our party had a panic attack over how disgustingly hot and stuffy it was. Amenities aside- the air conditioning not working ALONE should qualify enough for a full refund. When I got home from the trip, I called the hotel and explained the situation and I was told I would receive a partial refund. Not thrilled but at least it was something. Then today I receive an e-mail saying my request for a refund was denied. They said it ”wasn't in the hotel's control” which is honestly bs. I understand that I booked through a third party but to have to deal with not having the amenities we specifically booked the hotel for, the AIR CONDITIONING NOT WORKING, and being LIED to numerous times, I believe is perfectly within the hotel's control. Hilton has enough money in the world to be within its control. Absolutely disgusting treatment and I will never be booking with Embassy Suites or any other Hilton branch EVER AGAIN.