To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(126)
Positive reviews(26)
Reviews with photos/video(2)
Clean and tidy(7)
Awesome rooms(7)
Awesome amenities(4)
Negative reviews(2)
LynnlinJ
Premium King Room with Lake View and SofaBed
Stayed in Oct 2024
Family
71 review
3.5/5
Posted on Oct 4, 2024
+. Water refill station.
-"" Negative: "" "Friendly and helpful" staff, paid for bf still ask been paid again
Guest User
Traditional King Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 10, 2023
My fiancé, pup, and I had an amazing time at the Westin. We were greeted and taken care of very seamlessly. Their accommodation to allowing dogs made our stay so much less stressful. The hotel was very quiet, rooms are a great size. We were able to fit a large crate in the room with no issues. We will stay here again next time we need a hotel in the area!
Gabriella A
Premium Two Double Room with Lake View
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 25, 2024
Although the room seemed a bit outdated, it was VERY clean. The additional amenities such as coffee and tv access were a plus. My favorite was the sleep well lavender oil, which also came in handy after the trip was over and I was back home. My only big complaint is the parking. You have to use the parking garage which is on the same property and somewhat close, but when it’s less than 20 degrees outside and you have children and luggage to carry it becomes troublesome. Id suggest some kind of heating hallway or tunnel to connect the two.
gao David
Traditional King Room
Stayed in Nov 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Dec 24, 2023
The room was cleaned well, the front desk staff was unenthusiastic, breakfast was edible.
Guest User
Traditional King Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 5, 2024
Clean , new and great customer service
Jianhua
Deluxe Two Double Room
Stayed in Sep 2022
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 28, 2022
Hotel rate is good. But trip.com charges very high. Not sure how the trip.com charge @55%@ hotel rate
Guest User
Traditional King Room
Stayed in Nov 2024
Family
6 review
4.7/5
Amazing
Posted on Nov 30, 2024
The hotel is very satisfactory, the room is big, the bedding is good, and it meets the international four-star standard. I will stay here again next time I come to Boston. The only thing that needs improvement is that the waiting time for breakfast is too long. We need to wait for about half an hour every day. Also, the attitude of the front desk is average. The request for a 30-minute delay in check-out was rejected without hesitation. In addition, the parking fee is 20 per day.
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Guest User
Traditional King Room
Stayed in Sep 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The Westin is a good hotel, and I personally think it is worth recommending in Boston. The hotel's hardware facilities are very good, and the staff is very friendly. Various software services are also in place.
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Guest User
Traditional Two Double Room
Stayed in Aug 2024
Family
16 review
3.2/5
Posted on Sep 2, 2024
The room facilities are old and the hygiene is poor. The quilt is too thick, it is too hot when covered, and too cold when not covered.
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veveyu
Deluxe King Room with SofaBed
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Oct 2, 2024
It is convenient to eat in the hotel, and there are good restaurants nearby. It is very close to Costco and you can walk there. The area around the hotel is relatively quiet, giving guests a better stay experience.
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Guest User
Traditional Two Double Room
Stayed in Aug 2024
Family
14 review
4.5/5
Great
Posted on Aug 7, 2024
It's more than 20 minutes away from Boston. It's only suitable for self-driving. The facilities are not comparable to those of Westin in China, but it's already very good in the United States! There is a Costco opposite, and the other facilities are negligible. I highly recommend it.
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guowjb
Traditional King Room
Stayed in Jul 2024
Family
15 review
4.2/5
Very Good
Posted on Jul 14, 2024
Overall it's not bad, not in the city center but not too far away, the room size and cleanliness are up to the standard of Westin. I would like to remind you that the breakfast room has service, and according to American standards, you should pay tips, but you can take away the food, so you don't have to tip, and if you bring children to stay, just bring more when you take away the breakfast.
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Guest User
Traditional King Room
Stayed in Jul 2024
Family
5 review
2.5/5
Posted on Jul 24, 2024
Too noisy, old, not recommended! Far from the city, inconvenient! Regret staying for one night.
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Anonymous User
Traditional Two Double Room
Stayed in Jun 2024
Family
6 review
3.5/5
Posted on Jun 18, 2024
It was a paid parking lot, but they didn't charge a parking fee because the facility was under maintenance. I thought it included breakfast for 2 and that the kids would eat for free, but there was an age limit, so I had to check. The restaurant waitress gave me a coupon so the kids could eat for free. The breakfast was excellent, but the downside was that it was very expensive.
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Anonymous User
Traditional King Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The surrounding is very quiet, the room is very clean, the bed is big