Bella Luna B&B

We spent only a night in Walvis Bay, it's great location, veryspacious room, good breakfast, good value for money.

Only words I have is absolutely perfect. Accommodation very comfortable, clean and spacious. Staff very professional and friendly. Breakfast is definitely a winner. I will be staying there again. Looking forward to my next trip

The service was not very good, for example was it not possible to book a table in a restaurant for us or to recomment us an agency for a trip to Sandwich harbour. It was for us notvpossoble to leave one day earlier than we boooked before. The breakfast was not very good. The rooms are clean and spacious.

A very pleasant 2 night stay. Rooms were good and showers were HUGE. Staff pleasant and breakfast good. Only 3 hangers in the room so not sure what people will do if they want to stay longer than a couple of days. Location also good.

I checked in at the Bella Luna on a Sunday afternoon. The staff was very friendly and accommodating towards me. At first I got a room without a bathtub and I really wanted a bathtub so they went the extra mile and moved me to a different room with a bathtub at the immediate request. Breakfast was wonderful each morning and the coffee was fresh and hot. They cleaned the room each day and none of my stuff was touched or moved. This is a truly wonderful place to stay and I would recommend it to anyone

Good directions to place, easy to find. Reception inviting and the person who received us was very friendly/helpful & clear with instructions. Free, unrestricted WiFi and the reception was acceptable and fair - I cannot complain about this actually very happy with this. Rooms were clean, spacious. Spacious bathroom. Very little, inconvenient space to unpack/hang clothes. I friendly & apologetically asked for a clean towel just after arrival, since the one in the bathroom had a very bad smell - Receptionist helped me with a clean fresh towel without hesitation or hard feelings. Toilet seat broken/loose upon arrival. (Failed to report-Just kept on using it as is. Did not want to come forward as a complaining-guest.) Personally would have liked a glass or something similar at the hand basin where I could put my toothbrush, but not a complaint. (I probably could have used the cup at the coffe station.) Readily available hot water at all times, so I had a pleasant shower everytime. There was a very nice complimentary chocolate presented on a bathrobe on the bed which I think was a very kind gesture and I personally appreciated this. Beds are extremely firm/hard, BUT in this case I actually liked it. Others might not... Enough blankets in the room, spacious bed, comfortable pillows. Bar fridge door stuck on floor with opening/closing.Guessing floor/fridge not level. (Failed to report-Just kept on using it as is. Did not want to come forward as a complaining-guest.) Complimentary coffee station in the room, poorly stocked. Did not use it, since there was literally only one instant-coffee pouch during my stay. T.b.h., I think if I had asked for more they would have gladly supplied more. Complimentary bottle of water, regretfully not repleninshed, but this is okay. Nextdoor bedrooms can be quite noisy, but there's not much that I think can be done about this. Breakfast a bit "hit-and-run", below average. (Some stocks such as one of the breads had run out of stock, but I opted for another bread.) Had scrambled eggs & sausage that was pleasant. But there's not much more to choose from - Some cereals and bread and that's it. Considering what I got, for the price paid, I think this is some of the best value for money places I had ever been to in Walvis Bay.

We had traveled for 15 days in Namibia and this was the only bad stay throughout the entire roadtrip. First of all, the room was cold (the weather in Walvis is quite windy), so I was hoping to get a hot shower. Well, the shower was not even close to hot and my husband went to ask at the reception if we need to switch something on. The answer was "wait a few minutes". I stood under the shower for 10 minutes, almost freezing, and the hot water did not appear. It was hot in the sink, but not in the shower. The second terrible experience was the noise. The building is not isolated at all, and we could hear everything - from people tolking at the reception, to the noise in breakfast area, and also our neighbours. We could literally hear them talk to eachother and they were not loud. We checked out one day earlier, and I made a mistake, asking the manager to give us a 50% refund - and in the return I wouldn't write the review. It was a bad mistake, because these things need to be addressed, so that other travelers know what to expect. His answer was quite arrogant (he accused me of threatening with a bad review), as I am sure it will be in this case (Tripadvisor review). I don't care - I am telling the truth. I have been traveling for over 20 years, and I have always been honest here. Perhaps some people are not bothered by the noise, or they don't care about the hot water. But I do and if someone else is, you should take this into consideration.