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Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4517)
Positive reviews(4482)
Reviews with photos/video(1789)
Great service(2346)
Nice sea view(776)
Offers pick-up/drop-offs(421)
Large rooms(255)
Would stay again(190)
Perfect for families(174)
Close to beach(64)
Awesome kitchen(31)
Negative reviews(35)
Duane Jeffrey
Jinbo Linlin-190 ° Sea-View Three-Bedroom Holiday Suite High-Floor Sunrise Large Balcony And Dual Private Bathrooms
Stayed in May 2024
Family
10 review
2.7/5
Posted on May 19, 2024
This hotel has a lot of potential. I also like that it has 3 adult appropriate rooms. The location is fantastic and the view is spectacular!
The downside is that many things were broken such as the WiFi. The remote control didn't have any batteries.
The projector is great, but only half of it is set to the screen, which can be adjusted of course, it's just that you'd think that things things are checked when people leave the hotel when cleaning up.
Shelves and cupboards were rotten or damaged.
Floors, kitchen, cooking utensils were filthy.
The bedding, towels and glasses were clean.
I liked the chairs and table outside compared to the surrounding hotels.
Customer service is really bad. Though theale technician is friendly and kind.
I took photos as soon as I arrived to alert the customer service so that I am not penalised for damages that were already there.
Instead of helping to solve the problem such as the missing batteries and physically broken WiFi, the customer service lady responded with a disgusting and arrogant reply: "if youre not satisfied then I can book you out if the hotel for free."
I booked the second most expensive room available and wanted to show my family how wonderful China is. So many problems, with terrible customer support.
While I feel the hotel has lots of potential because of the location, they really need to tend to simple things like fix the broken or damaged things.
Mop the floors once in a while.
Train customer support staff to be polite and helpful as I haven't encountered such bad support even in China.
Guest User
Featured Suite - 2-Room, Partial Sea-View (Bathtub, kitchen, balcony)
Stayed in Apr 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Apr 8, 2024
It was a fantastic stay at this apartment. The place was super clean. The view was amazing and the location was perfect. I really enjoyed my stay. I will definitely stay here again.
butterhawk
180 ° Deluxe Sea-View Cinema Two-Bedroom Suite (Open-Air Sea-View Balcony + Bar Table And Chairs + Leisure Cinema)
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2022
Nice apartment, helpful staff.
muthira
Two Rooms And One Hall Vacation Suite With Sea View
Stayed in Nov 2023
Family
13 review
4.0/5
Very Good
Posted on Nov 21, 2023
location is ok
Anonymous User
Special Garden View two-bedroom one-hall vacation suite
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 30, 2023
tinghaode
Maoxiaojieooo
180 ° Deluxe Sea-View Cinema Two-Bedroom Suite (Open-Air Sea-View Balcony + Bar Table And Chairs + Leisure Cinema)
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 12, 2024
I give this hotel 100% praise. I always thought that the hygiene of B&Bs is difficult to guarantee, but the hygiene here is very good. The balcony is very large, with a panoramic view of the sea. Because I brought children with me, I booked a 3-bedroom. The room is very spacious and the children had a lot of fun. I strongly recommend going to the beach bar opposite at night to sit. There are fireworks 🎆 and it is also very convenient to ride a bike
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Doodoo
Landmark With Mountain Sea Two Bedroom One Hall Suite
Stayed in Jun 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Facilities: The room is very clean, the view on the 26th floor is great, and the air conditioning is very powerful!
Service: The housekeeper service is very good! Pick up at the door, and clean every day!
Environment: The location is very good, riding a small electric donkey, it is convenient to go everywhere.
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Anonymous User
Featured Suite - 2-Room, Partial Sea-View (Bathtub, kitchen, balcony)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 7, 2024
A family of three adults and one child travels. There are both old and young people. You cannot enter the community after driving to the island. You can park near the community. You have to pay every time you leave the island. There is no beach on the island. You need to cross the bridge to leave the island for the surfing beach. The balcony bathtub is very beautiful and the view is also good. Overall, it is very good.
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Wangzhuxin
Landmark With Mountain Sea Two Bedroom One Hall Suite
Stayed in Jun 2024
Travel with friends
6 review
4.8/5
Amazing
Posted on Jun 15, 2024
Facilities: Complete, with basic facilities such as washing machines and TVs.
Hygiene: The bedding is basically clean and tidy, and the toiletries in the bathroom are clean and tidy.
Environment: It is on the island of Riyue Bay, which is quite far away. You have to go through a long alley, and it feels a bit like a country house.
Service: The service is thoughtful. If you have any questions, you can contact the housekeeper and he will basically reply in seconds.
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Guest User
Landmark With Mountain Sea Two Bedroom One Hall Suite
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 30, 2024
The room is clean and has a great view. There is a coconut grove next to it. The price is good and the housekeeper is very responsible. It is also cheap to rent a battery car and the snorkeling price is also favorable. The projector is also very good and there are member videos to watch. I will stay here if I come to surf next time.
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6/7
Guest User
180 ° Deluxe Sea-View Cinema Two-Bedroom Suite (Open-Air Sea-View Balcony + Bar Table And Chairs + Leisure Cinema)
Stayed in May 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on May 21, 2024
The room is very big and very close to Riyue Bay, with convenient parking. The bar atmosphere in Riyue Bay is very good at night, and it is a tourist destination for young people. The room has a direct view of the sea, the service is also very good, and the B&B brother is very enthusiastic. I have recommended it to friends and family.
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Guest User
Featured Suite - 2-Room, Partial Sea-View (Bathtub, kitchen, balcony)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 19, 2024
The view is very nice and the price is not too expensive. You can see the sea directly from the balcony. The service attitude of the hotel staff is very good. When we first arrived, we didn't know that there was no takeaway on the island at night. The staff went around in the early morning to find us where there were open takeaway shops.
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Guest User
Landmark With Mountain Sea Two Bedroom One Hall Suite
Stayed in May 2024
Travel with friends
8 review
1.8/5
Posted on May 15, 2024
The view from the room is OK. The service is OK. When we parked in the parking lot, the people from the B&B drove to pick us up. The building is a B&B inside an apartment building. We stayed on the 26th floor. The elevator was super slow and stuffy. The room facilities were very average and old. The hygiene was even more average. The stool outside was dirty. I brought my own hair dryer. It didn't work when I plugged it into the socket in the bathroom. I thought mine was broken, so I wanted to use the one in the room. As a result, there were two hair dryers...both were too dirty. I didn't blow. I plugged mine into the bedroom and it worked. It was the socket in the bathroom that didn't work. Anyway, the hygiene was too average and it was uncomfortable to stay here.
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Guest User
Deluxe Queen Room
Stayed in May 2024
Family
6 review
4.6/5
Great
Posted on May 13, 2024
Riyue Bay is very busy, and there are many cars on the island in the off-season. If you drive a car, you need to park in the open-air parking lot next door and wait for the hotel to use the battery car to transfer to the room. This experience is not very convenient, and my teammates complained directly... The other services of the butler are still very good, the room facilities are not bad, and the scenery is also great. It is still a bit far from the beach, but it is very convenient to solve the problem of eating downstairs in the community.
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Guest User
Special Garden View two-bedroom one-hall vacation suite
Stayed in May 2024
Other
36 review
4.0/5
Very Good
Posted on May 10, 2024
It is very cost-effective to stay in the off-season. In the Sunac community, the boss upgraded me to a high floor with a partial sea view. I am grateful. In general, it is still highly recommended, but it is more suitable for young people and people with strong hands-on ability, because some facilities in the guest room need to be debugged by yourself, such as the gas water heater is not turned on by default and you have to turn it on yourself, and the Bluetooth speaker needs to be connected by yourself, but the housekeeper assigned to me, Ajun, is very competent and can basically respond in seconds.
This guest room is divided into the master bedroom and the second bedroom, which can accommodate four people. The balcony is super large. It rained in the morning, and it was equipped with a hand-brewed pot. I made a cup of coffee and watched the sea view by myself. It was very comfortable.
I will come again next time and recommend friends to come here. Please maintain the quality of service.