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If you think this is a 5-star hotel then you've never stayed at a 5-star. Location is great, right at the beachfront. Everything else is mediocre at best. The rooms and balconies are tiny. Some of the employees were really lovely, others were obviously very annoyed by the guests. My wife was treated in a really rude way by one of the employees at the receiption, so she asked for the manager (first time ever she felt she had to do that). The explanation she got from the manager was that they they are aware of that persons behavior, but are short on staff (fachkraeftemangel) and therefore they cant afford to reprimand them. Except for the rooms (renovated), the hotel looks dated, but i guess their focus is on old people which probably like that style from back of the days of the German Democratic Republic (DDR). Overall, i felt like in an overpriced 3 star. Also, bathroom has a large peephole so you can watch from the room whatever the person inside is doing. Swimming Pool has a sewage problem and a slightly unpleasant odor.

We travelled for Easter 2022. We chose Aja Warnemünde because we had visited Aja Bad Sarow once and were satisfied. We paid a total of 1200 euros for 3 nights for 3 people with half-pension. Then the disappointment came on the first day of the trip. In the spa area we should share a bed to third, because there were not enough beds. Ground - many external visitors that were identified on the bracelets and so the beds were not enough for the hotel guests. The next disappointment came to the evening - the most beautiful tables with sea view in the restaurant were already “reserved” for the entire stay. Eating is OK, but nothing special. Tomates were of the cheapest - without taste. We wanted to go to bed tired when we realized that the bed linen was everywhere with holes. After our request next day, the bed linen was changed. But this is not possible - not for the price of EUR 1200. The hotel is located in the centre of the city centre and is located in the centre of the city centre. This should happen with us on Sunday - but it is not!! We only got toilet paper and towels according to my request, although the room should actually be sucked because the sand of the floor was already dirty. A lady then wanted to clean the room just Monday before check out - there was no coordination between reception and cleaning. If we weren't in the room, the lady would have cleaned the room twice.... before checkout and after. So overall disappointing. Concluded: The young lady at the pool bar was very nice. There were offers of osters for the children. The massage in the Niveahaus by the staff member Elizabeth was very pleasant.

The hotel was excited by the excellent location on the beach. The sauna landscape and the pool in the rooftop with great views and beautiful terraces were also able to convince us. Breakfast was broadly OK. The rooms are clean and clean, but are no longer up-to-date.

We were five nights here and we liked it very well. Rooms are bright, clean and modern furnished. Beds are adjustable and shower has several settings. Breakfast was very tasty and it was something for everyone, whether hearty or sweet, yoghurt musli or bread. Orange juice could be pressed itself and other juices were ready. Tea selection was very large and coffee was also available. The only small criticism point: The service force at breakfast (slim, blond, a little older) has made differences between guests. Bsp: Some people have pressed the juice to the table, others should press it themselves and so on. Therefore it exercises a point deduction. Conclude: Hotel is super and recommendable. We're happy to come back.