To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location2.6
Amenities2.4
Service2.6
Cleanliness2.4
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All reviews(93)
Positive reviews(6)
Reviews with photos/video(1)
Negative reviews(4)
Guest User
Standard King Room Non smoking
Stayed in May 2024
Couples
1 review
2.0/5
Posted on Jun 19, 2024
Wish it was an overall better experience
Corey A Washington
ADA Accessible Deluxe King Room Non smoking
Stayed in Jun 2024
Business travelers
1 review
1.0/5
Posted on Jul 25, 2024
Was told my room would be ready in an hour, so I came back in two hours. When I got my hotel room key, I went to my hotel, but when I opened it, there were people already there and they had the security bar on the door. I told the hotel clerk and she didn't know how they got in there. I decided to leave due to safety concerns. I was promised a refund on July 1st, but it is July 24th and I still have not received my refund. Lots of shady characters were lurking around the property. Trip.com should not have this hotel available if they care about their customers.
King
ADA Accessible Deluxe King Room Non smoking
Stayed in Nov 2023
Family
19 review
4.2/5
Very Good
Posted on Dec 6, 2023
Everything was OK an great service would definitely recommend an stay again
Mentaly
ADA Accessible Standard King Room with Roll-in Shower Non smoking
Stayed in Apr 2024
Business travelers
1 review
2.2/5
Posted on May 25, 2024
Could not get clean sheets.
monique
Deluxe King Room
Stayed in Apr 2022
Travel with friends
1 review
2.0/5
Posted on May 3, 2022
My original room was dirty, drawers were missing out of the dresser. The floors were filthy and food was on the nightstand and the pillows were extra small, like couch pillows. They switched the room and it only had 2 pillows, burn holes in the cover and pillow case. There was no iron n the blow dryer didnt work I will NEVER stay there again