Holiday Inn Express Hotels in Warsaw

We spent 1 week in this lovely hotel and our experience was really positive. It’s located about 20 minutes by taxi from the airport. We ordered an Uber and the cost was under £10. The hotel is not quite in the centre of Warsaw but everything is close by and the public transport links were excellent. A real revelation was that most of the taxi rides with Free Now were under £3. Great value, especially if you are feeling lazy! Electric scooters are also available outside of the hotel and £1.80 for the day gets you unlimited free unlocks and 60 mins of free riding with Tier. Bolt, Lime and Dott also have scooters with similar offers. Warsaw has many bicycle lanes making cycling and scootering relatively safe. As others have noted, our hotel room was small. However, it comfortably accommodated 2 adults and a 14 year old. The bed in our room was king sized and our 14 year old slept on the sofa bed, which she said was very comfy. Housekeeping is every three days as standard but can be daily on request. All the staff on reception were lovely and friendly. Things like toothbrushes, sewing kits, sanitary products etc are available free of charge on request. Shower gel and shampoo are provided in the room. Our room had multiple power points and a few USB charging points. This meant that we didn’t really need to have a European adapter with us. The hotel is dog friendly and dogs can stay in your hotel room for a supplement of 100zl per night. Light sleepers beware! The hotel rooms don’t seem to be sound proofed so you will hear trams, emergency sirens etc from about 5am onwards. This didn’t bother us at all. More of an observation really. Breakfast is included in the room rate and we really enjoyed it. The offering is the same daily but there is a lot of variety. Lots of cold meats and cheese, scrambled eggs, boiled eggs, pancakes, pastries, breads, cereal, fruit, yoghurts etc. Juices, water and coffees are also readily available. Vegans have a section all for themselves and this includes tofu scrambled eggs. This hotel shares the same building as The Crowne Plaza hotel and you can access the restaurants for the Crowne Plaza. We went to Nova Wola on the first floor. The food was delicious, the service was excellent, the environment very classy but it was definitely pricey. There is a bar with terrace on the 21st floor. It gets busy, especially if you want a terrace table, so book in advance.

Having been a big fan of the now closed Holiday Inn Express Warsaw Airport, I wondered if here could live up to the high standards there! I need not to have worried. From the moment I stepped in the door, I knew I made the right choice. The hotel was decorated nicely inside and outside and I was given a very warm and genuine welcome and really felt valued and given all the information I could need. On arriving in the room on the 4th floor, I was greeted with a large, spacious room of the most recent HIE Room design (more muted colours, less red), with a big window with light shining in. On the table was a personalised welcome letter, with some sweets to thank me for my stay. and membership of IHG, a nice little touch. As for the rest? A supremely comfortable bed, with good pillows, a smart TV that allowed you to watch YouTube, effective quiet air conditioning (which was not centrally controlled, well done IHG!), comfortable chair that could rise and be lowered, sturdy table, excellent provision of sockets including USB, Iron and Ironing board and bottles of water and tea and coffee making facilities. Another nice touch, if bottle of water was half finished they'd still leave another full one, some hotels simply don't do that. Onto the bathroom. Excellent shower, good water pressure and plenty of room, good quality towels, hairdryer and good quality soap and shampoo. I have to say I love the design of these bathrooms with the stylish sink and also the lighting is spot on in here as well, which is something that a certain other brand I've reviewed recently could take lessons on. Breakfast was great, trays provided (not many HIE do, nice touch), a wide range of choices, and what's more, the quality was excellent and always kept well topped up. There were multiple areas to grab each food item from and you could tell that the staff took pride in their work and making a good breakfast offering. Everyone I spoke to, from cleaning staff, to front desk, to reception staff were so customer focused, it was very much appreciated. This was a great experience and is now my favourite Holiday Inn Express, I'm so glad that after the closure of HIE Warsaw Airport, there's something even better to replace it. I'll certainly be back next time I am in Warsaw, and to everyone who works here, thank you for everything you did to make my stay so pleasurable and all the little touches you do to go the extra mile.