Guest User
June 26, 2024
I am writing to express my profound gratitude for the extraordinary hospitality my family and I experienced during our recent stay at the Bristol Hotel, Warsaw. From the moment we arrived, the warmth and professionalism of your team exceeded all our expectations and made our visit truly unforgettable. A special thanks to Ms. Olga and the entire team for their unwavering dedication to providing an exceptional experience. I am particularly grateful to Nataliia Dadivierina, Head of Quality, who was incredibly courteous and went out of her way to ensure all our questions were answered. Her attentiveness and genuine care made us feel valued and well taken care of throughout our stay. Nastassia from Guest Relations was extremely kind to provide a welcome Chocolate pastry for my son's birthday that we had recently celebrated. Irynna at Check-In (as well as during Check-Out) provided a seamless and welcoming start to our visit, setting the tone for a wonderful stay. Kash at the breakfast/restaurant, along with the entire team, consistently offered impeccable service with a warm smile. Their attentiveness, professionalism, and dedication to our comfort were truly remarkable and greatly appreciated. Special mention to Mr. Aidan Dempsey, GM of the hotel. Your leadership and the outstanding efforts of your team have left an indelible impression on us. The exceptional hospitality, the attention to detail, and the genuine care shown by everyone at the Bristol Hotel made our stay one of the best experiences we’ve ever had. Thank you once again for making our visit so special and memorable. Please convey my heartfelt appreciation to everyone involved.