Guest User
June 15, 2024
Overall, my wife and I had a very mixed experience at Azura. However, the negatives were enough to outweigh the positives and we cannot recommend staying here. Pros: - The property is beautiful. There are amazing views of the ocean from everywhere at Azura. - They have a private beach, which is quiet and very pretty. The reason we booked Azura was for this since many Bermuda hotels are not directly on the beach. We are really happy we had this because we could spend so much time sitting by the ocean. - The rooms are new and modern. The beds were extremely comfortable and we slept great. - Staff are all super friendly. Everyone from the front desk workers, to restaurant servers and room porters were so kind and wonderful to talk to. The staff were really one of the best parts of Azura. Cons: - The hotel is unfinished. There is construction going on all over the resort to the point where I don’t think it should be open to guests yet. You can see in my pictures there is construction equipment left in the hallways and you can hear construction during the day. The salt water pool and beach bar were supposed to completed before our arrival but they were not and instead were an eyesore on the beach. - Our room had no privacy. There was a walkway right in front of our room where construction workers and guests would walk past all day. This was a huge problem when the entire room is glass. Even the bathroom is all glass, which means you need to close all of the shades to shower or use the bathroom. It was very unpleasant to sit outside our room in robes while construction workers walked by and waved hello. No hotel room should have a public walkway that close to it. - You need to drive everywhere. There is not much nearby Azura and the roads are not walkable so you need to take a taxi or bus everywhere. The hotel only has one restaurant currently so you will also need to do this to have meals elsewhere. - We found stains on our sheets when we arrived. This made us question whether they were clean or not. - You can hear a lot of outside noise from the hallways. It was enough to wake me up several times during the night over our 4 night stay. Given Azura is charging luxury hotel prices, I don’t think the experience we had was acceptable. I think once this hotel is finished and opened for more time, it could be a nice place to stay. However, I would not recommend booking a stay here in 2024 when there are still so many issues.