Best Hotels near Washington & Jefferson College, Washington County

The staff here is fantastic! Especially Jordan! ( I hope that’s how you spell her name) I am in the area for work, and I had a terrible experience at an Extended Stay America. I decided to stay here for a few nights. When I got here, Jordan was so kind to me and was so helpful while I was trying to figure out a long term plan because I am staying in the area for 3 months. I can honestly say she was the highlight of my week.

It was clean and the staff was super nice. They aren't trained for the bar or restaurant area, as they use the front desk people to work these areas too. Food wasn't prepared as to what the menu says and none of them know how to mix drinks. Literally, they don't know. They'll tell you that. One guy working said we can't order food because he was the only person there. Breakfast food was just ok if you like rubber eggs or eggs in a weird liquid. Other choices were good though. It was hit and miss. Rooms were clean and spacious. Nice addition to have the sectional couch in rooms. All in all, we would stay there again. It's more of a convenience hotel. Don't expect it to be a resort. It has potential to be phenomenal if they'd have the food and bar corrected.

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene

Enjoyed our stay at this location

The hotel in the small town of Hawthorn is really good, located in the wealthy area, the environment is good, the overall renovation and implementation of the hotel are 4 star standard, in short, the three-star hotel in the United States is really high-end.