Waldorf Astoria Washington DC Reviews

Historical building， very impressive! Great staffs!

The room is large, the lobby is magnificent, and the overall feeling is good. The service was good. We checked out of the room and it was still early to arrive at the train station. The waiter took the initiative to order tea for us and let us rest in the lobby. The only uncomfortable thing was that when I checked in, I couldn't understand the language. The receptionist spoke English, but there was someone nearby who could speak noon and couldn't help. I checked my passport twice and swiped my credit card twice. More than 20 minutes later, when the front desk took our passports to the back for review, the Chinese-speaking waiter told us that it was probably me who booked the room, and the first name of the guest was my wife.

very average I have stayed in many Waldorfs, and this one is the worst. There is no sofa in the room except the bed🥺, and the cups are still used

The facilities and environment are first-class, the baby likes it, the restaurant dishes are very good, recommended

Recommended to take good-looking photos

Good location, good environment, good service! A bit old!

Check-in was brilliant with Kim. This hotel is top-notch in service , location, aesthetics, and convenience for touring D.C. The whole staff was extraordinarily, helpful, courteous, and efficient. This is the most beautiful hotel one can stay in. It is an architectural gem!

I have traveled all over the world and have stayed in a lot of elite hotels but this has to be the best I have ever experienced ever!

Beautiful rooms and lobby. Ideally located to museums and other capital sites— best location in the city.

I’ve stayed at many high end properties but this one certainly is amongst the top.

This property was beautiful! The staff was very friendly and attentive. Stefania at the front desk even sent a surprise for my daughter to our room, which was very nice and thoughtful from her, and my daughter loved it. The food was delicious! Room service would always arrive within 30 mins or less.

First class all the way! Room was beautiful. Service was great. Everyone was so friendly and helpful. We had a great stay and we will be back!

The room is nice and spacious. The front desk is very helpful. Food and coffee in Peacock Alley is quite nice. The only letdown is that the room makeup service: first we spent a hour waiting for the staff to come after I requested a makeup room service by phone around 15:15pm; so I called them again, they finally came after another 15 or 20 minutes. Second, staff often forgot to replace or replenish items. On the first day the staff forgot to replenish our coffee capsules and drinking water. We changed the tip from $4 to $5 on the second day. This time they did replenish the coffee capsules and water, but not the almost-emptied tissues and floor towel in the bathroom. It seems they are short of staffs; not meeting the Waldorf standard; unusually, they are the best in my past experience with them in all the cities a travelled.

Two day stay no room cleaning No towels Large stained rug in room For 700 a night Abomination