Hotels near Wassenaarse slag, Wassenaar

It was a very pleasant experience - staff is very friendly and supportive, atmosphere is welcoming, CORPUS museum is just in front and might be a great place to visit with children, breakfast is delicious, the absolute highlight of the breakfast is the Chef who made my omelette with a big smile :) room was not big but fits well for 3 guest - the bed and the sofa bed both were comfortable. Silent environment. We enjoyed our stay. Thank you Hilton Leiden Team:)

After reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own

Nice stay

Wir sind ganz spontan (einen Tag vorher gebucht) in den Niederlanden angekommen und zusammen mit unserem Hund eingecheckt. Der Empfang war sehr nett und im Zimmer stand schon eine Hundeschale mit Ball und Leckerlies bereit. -Ach so, wir waren im Erdgeschoss im Altbau untergebracht. Die Zimmergröße war ok. Allerdings fehlt jegliche Ablagefläche für einen Koffer und einen Schrank gab es auch nicht, lediglich ein offenes Regal mit ein paar Kleiderbügeln. Auch im Bad gab es lediglich 2 Haken für Handtücher und leider gab es im Bad auch keine Heizung....das war ordentlich kalt. Leider waren auch Flecken in der Bettwäsche vorhanden, ich vermute mal, die sind bei der Wäsche nicht rausgegangen...nicht schön. Die Betten sind nicht gerade bequem, aber wir sind ansonsten Wasserbettschläfer, denke da sind wir verwöhnt. Der Außenbereich war etwas ”schrammelig”, die Leihfahrräder lagen mehr oder weniger vor der Tür im Dreck. -Eigentlich alles Sachen, die man mit sehr wenig Aufwand etwas ansprechender gestalten könnte. Ja, ich kann meinen Vorrednern nur zustimmen, es ist sehr hellhörig. Unschlagbar ist aber die Lage, ca. 100 m und da ist man schon am Strand und zum Pier sind es vielleicht 5 bis 10 Minuten Fußweg. -Aber hey, wir haben für 2 Nächte 180 € gezahlt und ich denke, dass Preisleistungsverhältnis stimmt und ich will nicht groß meckern. Das Frühstück kann ich nicht beurteilen, wir waren auswärts frühstücken. Da wir zum Glück Superwetter hatten und sowieso nur zum duschen und schlafen da waren, war es für mich echt ok und konnte damit leben. -Ich denke, es ist wirklich nur was für Leute, die nur kurz da bleiben wollen. Für einen längeren Zeitraum ist das Hotel leider ungeeignet.

Spotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

There is no disposable toothbrush and toothpaste in the room. I asked the front desk for two sets. When I checked out, I actually charged the cost of 6.6 Euro toothbrush and toothpaste. I was speechless.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

The room is large with a balcony (the balcony is open, that is, the balcony of this row of rooms is open, there is no partition, in case someone is strolling over, it is also possible, I always feel that it is not very safe to lean on the balcony door).😅) There are billiard football, billiards hall in the hotel, there are ****** Free parking, adequate location

Beautiful and elegant hotel close to the highway. Ideal for those travelling by car. Spacious and clean rooms.