Guest User
July 20, 2024
Don't stay here. If I could rate this hotel a zero I would. First off the manager is horrible, I told her about about an experience I had over a month ago, where the door was open upon checking into the room, I had to creep into the room to make sure there wasn't someone already in there which had me on high alert as I had expensive equipment with me. Then there was either a large blood stain or vomit on the wall right next to the bed, which was disgusting. I asked for another room, and that room had a cockroach in it that I had to kill. This was the worst experience I've had at a hotel. I told the manager about this experience a few days later. She told me she'd refund my stay, which felt like the right thing, experiencing all of that. I was strung along for a month, with her consistently lying, initially saying she refunded my credit card, then saying she issued the refund through *******. Which I booked through Orbitz. I called Orbitz and they said she hung up the phone on the them right away, and then another Orbitz representative called and she said she never agreed to a refund. I travel a lot for work, and this was the worst I've experienced. Pay more money, and don't have this same headache I had. It's worth it. This was principle of doing the right thing, which still has value to most people...