Suburban Studios Waterloo

Nothing. This was The dirtiest room i've ever stayed in.

Don't stay here. If I could rate this hotel a zero I would. First off the manager is horrible, I told her about about an experience I had over a month ago, where the door was open upon checking into the room, I had to creep into the room to make sure there wasn't someone already in there which had me on high alert as I had expensive equipment with me. Then there was either a large blood stain or vomit on the wall right next to the bed, which was disgusting. I asked for another room, and that room had a cockroach in it that I had to kill. This was the worst experience I've had at a hotel. I told the manager about this experience a few days later. She told me she'd refund my stay, which felt like the right thing, experiencing all of that. I was strung along for a month, with her consistently lying, initially saying she refunded my credit card, then saying she issued the refund through *******. Which I booked through Orbitz. I called Orbitz and they said she hung up the phone on the them right away, and then another Orbitz representative called and she said she never agreed to a refund. I travel a lot for work, and this was the worst I've experienced. Pay more money, and don't have this same headache I had. It's worth it. This was principle of doing the right thing, which still has value to most people...

It was dirty, stains and hair on the sheets, and the room smelt.

Nice clean room

I love staying there the manger is awesome so accommodating and nice I love her she always makes sure I have everything I need

Stain on comforter and window curtain, paper clip on floor, light out in the bathroom along with a cockroach

The stay was great a big spacious suit hotel was very quiet. I feel like house keeping should do a better job there was torn paper behind the TV and under coffee table also toilet seat was broke.

I love staying there the manager Becky is awesome

One of the staff members came and picked up the money for 2 days. Saturday to Monday. When I went to check out the situation later, she swore I owed money, and even yelled at me. I only had 200 dollars gave her 160 booked the reservation and 156.00$ was what I owed. Yet she put her foot in her mouth when she described the bills 5 twenty dollar bills, 1 fifty dollar bill, and a 10 dollar bill. Yet she tried to say that I owed her. No she still owes me 3 dollars. With my situation I feel she was trying to get over on me. And she was very unprofessional, and disrespectful. Other than that I feel that they are nice rooms and I'm very happy with the rest of the staff.