Guest User
April 11, 2024
This resort have multiple problems and at the best can be called mediocore. 1. Constructed in the middle if the jungle where tree line at all sides are higher than the cottages so do not expect any air flow across the rooms. 2. None of the rooms have provision for ac even if you want to avail ac at a additional cost, which is absurd specially considering the summer day time temp around 32-34 degrees with very less ventilation across the room. 3. There is no intercom in the room, you have to call reception or kitchen by your mobile at your own expense every time. 4. Attention to minute details is absolutely missing, we ordered food at our room one time and our soiled plates were never collected from our room for the next 12 hrs, no body among-st the staff is checking things like these. 6. There is no running kitchen, which is totally unexpected, if you want lunch if you have to tell ahead in time. We travel-led from bangalore and reached at 2pm and there was no lunch available, no menu. Luckily we got some basic food from kitchen. Another dissapoinment is staff if not trained at all, they have acquired some guys from some part of india and barely managing the operations. In the evening we enquired for snacks around 7:30pm and were told that no snacks available, staff is preparing dinner. We booked for 3 nights but we could not bear the weather or lack of services we observed, did not want to spoil our family vacation as a result checked out after one night stay. Another challange is that majority of the rooms are located way below reception level, with the approach road to those rooms at a very steep downward angle. Any body with elderly people cannot afford to go up to the central dining hall using these internal roads and since they dont have a food menu you have no options/choice to order food in your room. If you really want to have a carefree, leisurely vacation and want to have a feel of leisure and comfort for you and family, dont stay here. If you are really looking for less cost ( which actually its not, you will definitely get better options at their cost ) you can choose safari hills. A big no from my side.