madhukarbm
December 31, 2023
We were a family of three including one child of 10 years, and we stayed for two nights here. The property is reasonably big and has a lot of places to walk around. It is maintained beautifully, and is lush green all around. There is a small stream nearby to walk upto. There Is a mini trail to hike up to a view puoint. Tea estates to walk around. Pros: Large property, lot of places to walk if you are nature lovers. Very courteous and helpful staff. Rooms are large and well maintained. [Basic facilities, though] Cons: The food choices are pretty limited, and they need to urgently change their chefs. Ala-Carte menu is very limited, and basically a subset of their buffet spread, which fore most part of the time is served cold. The swimming pool is at a beautiful location, however even basic things like towels are not provided near the pool. The spa, is a total rip off. The therapist does not appear to be trained, and the supposedly in charge person, keeps dropping in during a massage, I have never been interrupted so many times during a massage without basic etiquette of not entering a massage room when someone is being worked on. I seriously recommend not to use the spa The room was pretty basic, which is actually a good thing, however the towels they keep are non water absorbent ones, I wish they keep some towels which are cotton. I recommend the owners to install some easy chairs in open areas with the Mountain View, I would have really enjoyed my time reading a book facing the lovely mountains which the resort is facing to.