Jennifer
June 11, 2024
We booked a room, king fireplace suite, with no issues. When we arrived we recieved our keys, only 1 of witch worked. Upon entering our room we were pleasantly suprised at its large size. Until we noticed the pee all over the toilet seat and the toothpaste ***** in the sink. Our room had not been cleaned since the last guest! Whirlpool walls were gritty and gross. We immediately went to the staff and requested a new room. Our request was granted but we weren't able to get a fireplace room again so we just stayed in the king suite w/ whirlpool. This room was cleaner, except for the towels, some had strange orange spots with dirt surrounding. No refund or discount given. I would look for different accommodation next time.