Lotte Century City (Korean Style Street), Huancui District, Weihai, Shandong, 264205, ChinaView Hotel Details
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1 night
Longwei Holiday Hotel Guest Reviews
4.4/5
262 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(262)
Positive reviews(233)
Reviews with photos/video(39)
Large rooms(24)
Easy to get around(17)
Convenient for shopping(15)
Convenient parking(14)
Would stay again(7)
Close to train station(6)
Many dining options(5)
Friendly front desk staff(5)
Negative reviews(29)
honghee
Queen Room
Stayed in Mar 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 13, 2024
veryvery good
Guest User
Queen Room
Stayed in Jun 2024
Family
1 review
2.0/5
Posted on Jul 31, 2024
As soon as we got into the room, the child wanted to go to the toilet, but the toilet was so dirty that it was disgusting. The curtains didn't block out any light and the quilt was very damp. It was a miserable night.
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Response from Property: Thank you for your comment. We are sorry for the bad experience. We wish you a happy life!
Guest User
Family-friendly 2-bed Room
Stayed in Sep 2024
Family
31 review
1.7/5
Posted on Nov 11, 2024
The environment is poor. The room was not cleaned in time. When I left, I found the nails of the previous guest on the carpet!
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Response from Property: Thank you for your comments. For guests staying in our hotel, we will clean each room every afternoon. If you have any special requirements, please communicate with the front desk in advance and we will meet your requirements. If the room is not cleaned thoroughly, you can also feedback to the front desk and we will clean it for you again until you are satisfied! I wish you a happy life
Anonymous User
Family Triple Suite
Stayed in Jul 2024
Family
9 review
2.0/5
Posted on Aug 14, 2024
First of all, there is a smell when you enter the lobby, the smell of sewer! When checking in, I first told the staff my needs and paid the fee (the taxi fare to the airport was directly asked to scan the staff's QR code). After I paid, they called me in the evening to ask me if I had paid. I am convinced that she was too busy to notice! Besides, the family room I booked was on the second floor and it was so noisy! I sang in the KTV outside until three in the morning, and then had breakfast in the morning... Anyway, I won’t come here again!
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Response from Property: Thank you for your review. First of all, regarding your comment about the smell upon entering the lobby, other guests have indeed not reported this, and neither our staff nor the guests staying in the hotel have mentioned it. You told us that you wanted to take a taxi to the airport, and we actively contacted our private car department. The fees need to be transferred to the private car department by our staff, and then they will distribute them to the drivers. This has been our policy since we opened. The front desk staff does have a much heavier workload during the peak season when there are more guests, and they may be careless at times. We apologize for any inconvenience caused to you by disturbing your rest. We arrange rooms randomly, and the room type is based on the large family suite you booked. We are deeply sorry if you did not get a good rest due to external reasons.
Guest User
Family-friendly 2-bed Room
Stayed in Mar 2024
Family
1 review
1.0/5
Posted on Apr 4, 2024
The attitude is too arrogant, it feels like you don't care who you want. This is with the child, I don't want to argue with you, changing rooms is no big deal, you said don't move the bed in the previous room, so what if I touch it? Really, I saw the hair after changing the room. I saw that the child was so sleepy that he fell asleep. I was too lazy to argue with you!
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Response from Property: Thank you for your review! We are deeply sorry for the bad experience you have experienced. We will strictly implement the situation you mentioned and prevent such incidents from happening again. Thank you for your criticism and correction, and wish you a happy life!
Guest User
Family-friendly 2-bed Room
Stayed in Aug 2023
Business travelers
28 review
1.0/5
Posted on Sep 25, 2023
The room smells, the sanitary conditions are very poor, and the front desk service attitude is even worse. This is the most unsatisfactory stay
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Guest User
Family-friendly 2-bed Room
Stayed in Jul 2023
Family
5 review
2.0/5
Posted on Aug 22, 2023
This is the worst hotel I've ever stayed in for the price! The hygiene is not up to standard! The bedding was not clean! The attitude of the service staff needs to be improved... Only one girl at the front desk was particularly patient! Not considering it for next trip!
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Guest User
Standard Room
Stayed in Jul 2023
Family
1 review
1.0/5
Posted on Aug 8, 2023
The hotel is in a good location, very close to Hanlefang. The hotel environment is generally clean and the attitude of the front desk staff is not good.
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Guest User
Queen Room
Stayed in Aug 2023
Family
19 review
1.0/5
Posted on Sep 24, 2023
The room is a bit damp and smells musty
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ShuibuxingdeJ
Family-friendly 2-bed Room
Stayed in Jun 2023
Travel with friends
29 review
1.0/5
Posted on Jul 31, 2023
Hotel facilities are old and sanitation is poor
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Guest User
Queen Room
Stayed in Jul 2022
Family
4 review
1.0/5
Posted on Aug 20, 2022
I booked 4 rooms, 4 styles. I can accept it, but I can't accept the big difference. Some are good and some are bad. The bathroom is dirty. There are hair and special hair. The bed should not be changed. I brought my own sheets, so I didn't tell them. I talked to the front desk a few words the next day. They said you can communicate with them anytime 24 hours a day and they will help solve it. Of course I know that because I am tired, I am too lazy to look for it. I told them the next day and hoped to get a verbal attitude, but there was no one. I don't recommend it.
Original TextTranslated by Google
Response from Property: Thank you for your review! The room type's air conditioning is indeed not single, we are deeply sorry for the inconvenience caused to you! Before you officially check in, if you find any problems, please contact the front desk as soon as possible. We are not shirking our responsibilities and will definitely deal with them actively. We hope that this will not affect your mood for traveling in Weihai!
Response from Property: 感謝您的點評,看到您預訂的是特價標間無窗户的房間,我們也免費主動給您升級了帶大窗户的正常標間, 入住期間我們也是隨時為您服務的,有問題您可以隨時跟前台溝通,我們也會積極給您解決。房間的所有客用布草我們保證全都是一客一換,如有個別您感覺不乾淨,可以隨時跟我們溝通更換。