Hotels near Diogene, Renzo Piano, 2013, Weil am Rhein

Located above Lörrachs with view to Switzerland, this family-run hotel has only 12 rooms, of which we had booked a studio with a bed sofa for three nights. Free parking directly in front of the house made the arrival and departure easy. The room was sufficiently large, individually cut, with balcony and modern furnished. There was a separate bedroom and a lot of stuff room. Unfortunately, the bathroom was only moderately clean, besides the hair left on the ground, the renter disturbed mostly the fungus in the shower fuels. A conception also the sleeping sofa that missed any comfort. The room was also left with the firefighter. The breakfast buffet was not in line with the ads on the hotel website, the selection was rather not rich, the promised salmon was completely missing. Two of three days were offered breakfast eggs of different preparations, one day only cooked eggs. When the buffet was higher, it was only slowly filled. All seems rather unpleasant, very much plastic waste by portion packaging, which goes elsewhere much more sustainable. Service at entry and exit free, in the restaurant though friendly, but not particularly attentionful. A good hotel, with “small mackerel” being fitted with little effort.

The stay at the Hotel Stadt Lörrach was fine overall. The rooms are fairly new and the sauna area is very nice. However, the hotel does not place a high priority on service. Some of our rooms were only cleaned once during our four-day stay. When we complained about this, the housekeeping staff replied, ”I was on vacation...” The federal police stationed at the hotel did not bother us, but they should also ensure that the food at the breakfast buffet is refilled... When we asked, they also said, ”Unfortunately, we don't have any more pancakes and croissants,” and that at 8:30 a.m. Perhaps a good way to compensate for this would be to make the sauna available to hotel guests free of charge, as well as other little things that you would expect from a 4-star hotel: bathing slippers, a bottle of water as a welcome, etc.

Perfect stay for one night before departing from BSL airport. Had been on Viking River Cruise so left at 11am to tour the historic Basel, Switzerland. Arrived at hotel around 2:30pm. Had an excellent lunch at LaCave. All in french so they had to help us interpret. Had a huge room, coffee maker, TV, nice hot shower, books, robes & slippers available. Dinner at LaCave was excellent. Madelines at night time with tea in room all complimentary. Staff at desk very nice day, evening & night. Helped with shuttle to airport in very early monring. No breakfast at that hour. I would definitely stay again and recommend to all my traveling friends. Rate was good and included trip to airport.

The rooms are absolutely fabulous. I had booked the basic room and it was huge. Really affordable as well for the location. Although, it is still around 20-25 min walk away from the main tourist attractions.

For professional reasons, I searched for a accommodation near Lörrach. We were very warmly welcomed at our arrival! Food inconsistencies were very much taken into account both at breakfast and dinner! Thank you for the highlighted service. The renovated rooms are very modern in the Nordic style, the bed was also very comfortable. We felt by the family atmosphere not only as guests but as home.

Good location if you are traveling on public transport. We came from Colmar by train and the hotel is only a short taxi ride from the station. It is not an area for cafes, restaurants etc. as there is nothing around. There is a tram just up from the hotel and you can take this into the heart if the city. We didn’t as it was only an overnight stay and we were too tired. We contented ourselves with a snack from a machine in the lobby. The room was small but for one or two nights not a problem. Bed was comfortable, water hot and WiFi good. We left too early for breakfast so can’t comment on the food. The young lady on reception was very helpful and friendly, nothing was too much trouble. Would definitely recommend for short stays. Great value for the price we paid, AU$97.

#酒店位置# The hotel is close to the airport and has a special plane to pick up the plane. It can be delivered 24 hours a day. At the junction of the three countries of Switzerland, France and Germany. The rooms are spacious and tidy, and the decoration is very new and smart. There are flushing toilets, electric heaters, led touches in front of the mirror, etc. The bathroom facilities are very good, and the shower water is very good. I feel very warm after I check in.

I had booked 3 rooms for myself and my family for 6 nights to visit the lovely city of Basel and the rest of Switzerland. Even though the country and city were beautiful there were a few things that were not acceptable. Firstly, I was disappointed that there were no complimentary water bottles in the rooms, unlike any other Marriott rooms I have stayed in. During our stay, Sarah was always kind enough to provide water bottles when asked which made our night. However when I asked for water again on our 3rd night via the Bonvoy App, someone very rudely rejected my request, as you can see in the below screenshot of the message from the app. It was not pleasant and made me feel very uncomfortable to ask for a bottle of water. Being a Platinum member I did not expect to be spoken to that way for a bottle of water. Secondly, on my last night, I spoke with Sarah regarding my F&B credit that I chose upon check-in and it was mentioned that I was entitled to 10CFH per person per room per night. I double checked if it could be accumulated and then used in one go and I was told I could, so I decided to have dinner with everyone on our last night. When I checked-out, a man who came from the restaurant and checked out my rooms, I confirmed with him if I could get my F&B credit applied and he said yes, he rushed my check out and went back to the restaurant. When I received my final invoice online a few hours later with only say 1 day's F&B credit applied and not all for the 6 nights I was led to believe I could have. I was told I could get 10CHF per person per room night which is 20 x 3= 60, 60 x 6 = 360 CHF F&B discount as per Sarah and that she would write notes on my reservation so that the discount could be applied. If you see my invoices attached below, only 20CHF was applied for the whole duration. Can you please apply the discount that I was verbally told and confirmed several times as I was ordering the food and as I was checking out and compensate/refund what was charged on my card? I am very upset that there was not cohesive communication between the receptionists, I was being given incorrect information every time I spoke to a different person at the Front Desk. Thirdly, I was only told by Sarah that my postcards would be sent complimentary as I asked how much it would cost, she mentioned it would be complimentary, yet I received a separate invoice for the postcards. I would not have minded paying however telling me it's free and then charging me is unfair and not truthful. Is it how Courtyard Basel treats all their guests? I would like to be compensated, if it was verbally spoken it would be, it should be free, not charged when I am not aware. Lastly, staying for 6 nights you'd expect the room to be cleaned not just tidied... however none of the water bottles that were finished and empty were removed from the room. for 3 consecutive nights, the empty water bottles were left in the room which by the time we left had accumulated into a pile o