Hotels near Île du Rhin - Petite Camargue Alsacienne, Weil am Rhein

Perfect stay for one night before departing from BSL airport. Had been on Viking River Cruise so left at 11am to tour the historic Basel, Switzerland. Arrived at hotel around 2:30pm. Had an excellent lunch at LaCave. All in french so they had to help us interpret. Had a huge room, coffee maker, TV, nice hot shower, books, robes & slippers available. Dinner at LaCave was excellent. Madelines at night time with tea in room all complimentary. Staff at desk very nice day, evening & night. Helped with shuttle to airport in very early monring. No breakfast at that hour. I would definitely stay again and recommend to all my traveling friends. Rate was good and included trip to airport.

It was not bad to stay in a youth hostel for the first time. There is a young lady at the front desk during the day who is very enthusiastic. But when I returned to the hostel at ten o'clock in the evening, there was no one at the front desk. I called the service call and was answered by a man. The man's service attitude was not very good, he was very impatient, and he had no sense of service. The four-person all-female room I chose was pretty good, but there was only one USB plug on the bedside, which was not very convenient for charging. But overall it's quite clean and the equipment is relatively new.

Hotel is conveniently located less than five minutes’ walk (with luggage) from Basel SBB. We were greeted by a genuinely friendly receptionist, who informed us that we had been upgraded. Well, we arrived at the “room,” which turned out to be a suite with dining/conference area, two bathrooms, a soaking tub, and a panaromic view of the Basel skyline. The dining/living area and bedroom were separate, each with individually controlled A/C. The weather was actually very cool and pleasant for late June, so the A/C was sufficient. That said, if it had been hotter, I’m not sure if the A/C in the bedroom would have quite enough for me, but I’m an extremely picky customer when it comes to air conditioning. In general, Switzerland is a tough place if you need your room at 19 Celcius/69 Farenheit. The living room, though, was able to get very cold. The in-house dining and beverage options were fantastic. There’s a more formal restaurant on the mezzanine above the lobby, where I enjoyed a great meal that worked around my dietary restrictions. Downstairs, there’s a patio restaurant/cafe, and a stylish indoor bar with a midcentury Milanese aesthetic. Honestly, I was surprised it wasn’t busier, but that might have been because we were staying midweek, right after Art Basel. Overall, I very highly recommend. Probably best suited to business travel, but it didn’t feel impersonal, or lacking in personality or style. On the contrary, it was comfortable and contemporary, with a few modernist touches that elevated the look and feel of the property.

The whole journey was amazing. Switzerland is the cleanest country I’ve been to and this hotel fulfills my expectations. There weren’t toothpaste in the room so I left a note asking for it and the staff left a post it note with dental amenities in our bathroom after we left. Cutest thing I’ve experienced, would highly recommend this room too!

I have stayed in many Ibis budget hotels and this was by far one of the best ones. The ladies at reception were extremely friendly and helpful and the gentleman who was in charge of breakfast provided first class service. All hotel staff spoke German, French and English and were very approachable. The room was nice and tidy. I was given a Basel card at the hotel, which allowed me to use public transport free of charge and provided access to various museums with half price entry. Although this hotel is a 15-minute walk from the train station Basel SBB, there are 2 trams that one can take from Basel SBB that lead to a tram stop, which is a 2-minute walk from the hotel. I had a great time here and can highly recommend this hotel to anyone visiting Basel. Thanks to the Ibis team for a great time there!

For professional reasons, I searched for a accommodation near Lörrach. We were very warmly welcomed at our arrival! Food inconsistencies were very much taken into account both at breakfast and dinner! Thank you for the highlighted service. The renovated rooms are very modern in the Nordic style, the bed was also very comfortable. We felt by the family atmosphere not only as guests but as home.

We booked a room on hotels.com. The room we were given had nothing to do with what we paid for, and we changed rooms after given a dirty room with no designer lamps, and bed side lamps were missing. It looked like they were doing work in the room and last minute decided to move out because there was a booking. Terrible pillows, horrible blankets, not what normal respectable hotels would use, especially when you are promoting yourself as such. The management has deliberately put wrong pictures on the internet, because they only show pictures of one building, which is less horrible. The one we stayed in is only partially shown, but in actual fact looks like it is about to be demolished. Inside there was work going on, walls were dirty and virtually no decoration on them. Ceiling lights did not wok, fridge neither. We tried to have a coffee in the entrance of the building but a worker told us it was not working...went to mention it and got attitude back from a stressed out concierge, who had no empathy for people who are on holiday, having a bad time in her mismanaged hotel! We just asked for refund and left. Life is too short for bad attitude in hotels that lie to clients about what they offer. Disgraceful.

I had booked 3 rooms for myself and my family for 6 nights to visit the lovely city of Basel and the rest of Switzerland. Even though the country and city were beautiful there were a few things that were not acceptable. Firstly, I was disappointed that there were no complimentary water bottles in the rooms, unlike any other Marriott rooms I have stayed in. During our stay, Sarah was always kind enough to provide water bottles when asked which made our night. However when I asked for water again on our 3rd night via the Bonvoy App, someone very rudely rejected my request, as you can see in the below screenshot of the message from the app. It was not pleasant and made me feel very uncomfortable to ask for a bottle of water. Being a Platinum member I did not expect to be spoken to that way for a bottle of water. Secondly, on my last night, I spoke with Sarah regarding my F&B credit that I chose upon check-in and it was mentioned that I was entitled to 10CFH per person per room per night. I double checked if it could be accumulated and then used in one go and I was told I could, so I decided to have dinner with everyone on our last night. When I checked-out, a man who came from the restaurant and checked out my rooms, I confirmed with him if I could get my F&B credit applied and he said yes, he rushed my check out and went back to the restaurant. When I received my final invoice online a few hours later with only say 1 day's F&B credit applied and not all for the 6 nights I was led to believe I could have. I was told I could get 10CHF per person per room night which is 20 x 3= 60, 60 x 6 = 360 CHF F&B discount as per Sarah and that she would write notes on my reservation so that the discount could be applied. If you see my invoices attached below, only 20CHF was applied for the whole duration. Can you please apply the discount that I was verbally told and confirmed several times as I was ordering the food and as I was checking out and compensate/refund what was charged on my card? I am very upset that there was not cohesive communication between the receptionists, I was being given incorrect information every time I spoke to a different person at the Front Desk. Thirdly, I was only told by Sarah that my postcards would be sent complimentary as I asked how much it would cost, she mentioned it would be complimentary, yet I received a separate invoice for the postcards. I would not have minded paying however telling me it's free and then charging me is unfair and not truthful. Is it how Courtyard Basel treats all their guests? I would like to be compensated, if it was verbally spoken it would be, it should be free, not charged when I am not aware. Lastly, staying for 6 nights you'd expect the room to be cleaned not just tidied... however none of the water bottles that were finished and empty were removed from the room. for 3 consecutive nights, the empty water bottles were left in the room which by the time we left had accumulated into a pile o