Wyndham Grand Plaza Royale Hi-Tech Weinan Reviews
Wyndham Grand Plaza Royale Hi-Tech Weinan
No.27 Jingye Street, High-tech Zone, Weinan, Shaanxi Province, China, Linwei District, Weinan, Shaanxi, ChinaView Hotel Details
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Wyndham Grand Plaza Royale Hi-Tech Weinan Guest Reviews
4.8/5
Excellent
900 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(900)
Positive reviews(894)
Reviews with photos/video(191)
Friendly front desk staff(112)
Classy environment(109)
Delicious breakfast(70)
Luxurious(33)
Great swimming pool(32)
Well decorated(19)
Clean pool(7)
Delicious buffet(5)
Negative reviews(6)
Ka Ki Benny
Superior 2-bed Room
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 18, 2024
Good facility with very friendly and helpful staff, amazing experience and will stay again when we back to this city
Response from Property: Hello! Thank you for your stay at Wyndham Grand Plaza Royale Weinan and your appreciation for us! We are glad you had a great time on your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to seeing you again! Welcome back and have a nice life!
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
1 review
Amazing
Posted on Aug 30, 2024
Very clean. Facility and service nice.
Response from Property: Dear guest, it is so appreciated to have you spending your memorable moments in Wei Nan with us! We are so happy to take care of you well during your stay and really excited to have your positive comments on our team! Thank you again for staying with us and hope you will back to us soon!
Catherine Yao Foung
Deluxe King Room
Stayed in Oct 2023
Couples
13 review
Posted on Oct 7, 2023
Brand new facility but the staff is not yet trained to welcome foreign guests. The registration to the police is their duty but they sent us the WeChat link to do it by ourselves. We had to insist so they do it.
The swimming pool is great. 👍
Dining service can improve too (why spoiling the food by pouring the wasabi sauce in front of us without instead of leaving the sauce in the pot for us to add the suitable flavor).
They are trying their best and we can feel their efforts but the result is yet to achieve. Better management should be provided to guide the team..
Response from Property: Thank you for your sincere review of our hotel and restaurant. We’re truly sorry that our service hasn’t yet left you with satisfaction. However your suggestions and review are shared with the hotel management team. Hence we will be endeavored to provide adequate training to the relevant service line. We hope to welcome you back to Weinan again to truly impress you with our hospitality and hotel service in the near future. Thank you and best regards.
Guest User
Deluxe King Room
Stayed in Jul 2023
Solo travelers
4 review
Amazing
Posted on Jul 25, 2023
Beautiful hotel, genuinely excellent service
Response from Property: Dear guests, thank you for choosing to stay in Wyndham Grand Plaza Royale Hi Tech Weinan and for your favorable comments on the hotel accommodation services. We are glad that you enjoy our warm, comfortable, friendly and sincere service, all of us at Wyndham are passionate about providing excellent service. We will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to see you again soon. Have a nice day!
Ailvxingdexiaonuonuo
Superior 2-bed Room
Stayed in Aug 2024
Family
22 review
Outstanding
Posted on Aug 26, 2024
The room is clean and tidy, the environment is beautiful and the service is attentive.
Original TextTranslated by Google
6/7
Response from Property: Hello! Thank you very much for staying at Weinan Zhongchuang Wyndham Grand Plaza Royale and for your compliments! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back again and wish you a happy life!
Xiyizhidou
Superior 2-bed Room
Stayed in May 2024
Travel with friends
14 review
Outstanding
Posted on May 12, 2024
A very good experience
The hotel is very new, and every staff member treats customers very seriously
The hotel breakfast is very good, with many choices
Weinan is very relaxed but the hotel is also serious
Original TextTranslated by Google
6/14
Response from Property: Dear guests, thank you for choosing to stay at Wyndham Grand Plaza Royale Weinan and for giving a good evaluation of the hotel accommodation service. We are very glad that you like our warm, comfortable, friendly and sincere service. All our Wyndham employees are passionate about providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force of our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Boutique 2-bed Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 28, 2024
It's my first time in Weinan. The Wyndham Hotel I booked this time is very clean and the service attitude is very good, especially the lobby manager Dong, who took very good care of us from check-in to check-out. My child wanted to see the star player, and he took the initiative to contact the relevant person in charge for us.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Wyndham Grand Plaza Royale Weinan and for giving a good evaluation of the hotel accommodation service. We are very glad that you like our warm, comfortable, friendly and sincere service. All our Wyndham employees are passionate about providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force of our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Anonymous User
Royal King Room
Stayed in Sep 2024
Other
3 review
Posted on Sep 11, 2024
At around 10 or 11 o'clock in the middle of the night, there was the sound of a strange woman swiping the room card! ! ! However, she swiped her card many times but failed to get in. She thought she had seen the wrong room, so she didn't call the front desk to tell her. After a while, the staff and the strange woman swiped their card and entered the room directly! ! ! ! I don’t know how you arranged the room! ! ! ! No privacy at all! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Wyndham Grand Plaza Royale Weinan Zhongchuang. We are very sorry for not being able to provide you with the high-quality service you deserve. We very much value your valuable opinions and suggestions, and we have been working hard to provide you with meticulous service and a pleasant accommodation experience. Every piece of feedback you give us is the driving force for our progress. We have reflected your feedback to the relevant hotel departments. Carry out follow-up improvements and actively strengthen staff training in order to provide you with truly high-quality services. Listening to our guests helps us create the best customer experience possible, and thank you again for taking the time to provide us with your valuable feedback. It is precisely because of your feedback that we realize our shortcomings instead of resting on our laurels in the field of service. We hope you can visit us again soon!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
8 review
Outstanding
Posted on Sep 9, 2024
The facilities are new, well laid out, very clean, and feel good to use. The breakfast is rich and tastes good. The front desk was enthusiastic and professional, and they also helped to upgrade to a larger room type. The overall experience was very good, and I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear guests Hello! Thank you for choosing Weinan Zhongchuang Wyndham Grand Plaza Royale! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Superior Queen Room
Stayed in Sep 2024
Family
4 review
Outstanding
Posted on Sep 8, 2024
The environment is very good, the front desk service is also very good, and the breakfast is very rich. It is great to encounter such a good hotel in Weinan.
Original TextTranslated by Google
Response from Property: Dear guests Hello! Thank you for choosing Weinan Zhongchuang Wyndham Grand Plaza Royale! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Qiushu
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
11 review
Outstanding
Posted on Sep 8, 2024
Service: Friendly and approachable
Environment: convenient and convenient
Hygiene: every detail is in place
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Weinan Zhongchuang Wyndham Grand Plaza Royale and for your compliments! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back again and wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Other
60 review
Outstanding
Posted on Sep 5, 2024
I always choose Wyndham hotels every time I travel, and I still choose Wyndham this time. It’s always good.
Original TextTranslated by Google
Response from Property: Dear guests Hello! Thank you for choosing Weinan Zhongchuang Wyndham Grand Plaza Royale! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Pitemama
Royal Twin Room
Stayed in Feb 2024
Family
12 review
Outstanding
Posted on Feb 19, 2024
The hotel is newly opened, very clean, and the facilities are relatively good in Weinan. The price is not expensive. Convenient for travel around. The service attitude is very good. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Wyndham Grand Plaza Royale Weinan and for giving a good evaluation of the hotel accommodation service. We are very glad that you like our warm, comfortable, friendly and sincere service. All our Wyndham employees are passionate about providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force of our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 19, 2024
The hotel's hardware is quite luxurious, and the service attitude is warm and first-class. It is worth staying!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Wyndham Grand Plaza Royale Weinan and for giving a good evaluation of the hotel accommodation service. We are very glad that you like our warm, comfortable, friendly and sincere service. All our Wyndham employees are passionate about providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force of our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!
Ru shi！！！
Deluxe King Room
Stayed in Feb 2024
Business travelers
3 review
Outstanding
Posted on Feb 17, 2024
The environment is very good, the decoration is very good, very hygienic, and the service staff are very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Wyndham Grand Plaza Royale Weinan and for giving a good evaluation of the hotel accommodation service. We are very glad that you like our warm, comfortable, friendly and sincere service. All our Wyndham employees are passionate about providing excellent service. I hope you can continue to support us. We will continue to work hard to bring you a better service experience. Your support is the driving force of our progress. I hope to meet you again soon. I wish you a smooth journey and a happy life!