147 The Terrace, Wellington Central, Wellington, 6011, New ZealandView Hotel Details
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James Cook Hotel Grand Chancellor Guest Reviews
4.4/5
Very Good
123 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(123)
Positive reviews(23)
Reviews with photos/video(8)
Awesome stay(8)
Clean and tidy(6)
Friendly owner(6)
Located downtown(4)
CHEUNG
Terrace Room
Stayed in Αύγ. 2024
Family
2 review
3.0/5
Posted on 29 Αύγ. 2024
The hotel is situated in a very good location in downtown Wellington. We can go around the city very easily.
The breakfast place is on the 17/F. The environment is good and it’s tidy. However, the breakfast lacks variety esp. when we take guests who are from all over the world into consideration.
Also, the hotel room looks very old. Beds are relatively small. The bed can barely fit 2 people to sleep and it’s funny that the beds are movable.
The most disappointing issue is the hair dryer. It works only for few minutes! The model is just too outdated! Staff are just ok.
DH8626
Executive King Room
Stayed in Οκτ. 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on 26 Νοέμ. 2024
Good facilities, good location, easy to walk around, will be back again
Guest User
Executive Twin Room
Stayed in Ιαν. 2024
Family
1 review
5.0/5
Outstanding
Posted on 15 Ιαν. 2024
We had a wonderful stay and enjoying the great location and convenience of exploring the city. The room is newly renovated, clean and well kept. My daughter had the really delicious gelato as shown in the photo.
Jaydenn
Executive Twin Room
Stayed in Ιαν. 2024
Family
5 review
5.0/5
Outstanding
Posted on 20 Ιαν. 2024
It was a wonderful stay and easy to access town with the elevator.
Guest User
Executive King Room
Stayed in Ιούλ. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 8 Ιούλ. 2024
Excellent welcoming service, very clean. Would definitely recommend.
Guest User
Executive King Room
Stayed in Φεβ. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 19 Φεβ. 2024
Beautiful Hotel. Great Location. Great meals. Very friendly staff. Very clean. Will definitely be staying again
tiz_i
Executive King Room
Stayed in Ιαν. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 28 Ιαν. 2024
O M G. The staff are so lovely, the room was perfect for our overnight stay. The ladies at the front desk were super busy when we checked in but still managed a smile for everyone. The bussiness however meant that we weren't told about the charge for parking. We were happy to pay because secure overnight parking is hard to come by, but it was a surprise when the gentleman checking us out advised of it. (It does say about the charge on the back of the paper that goes in your car windscreen, however after being mucked around by our initial hotel, we were in too much of a rush to get sorted for the concert we were attending that we didn't even think to read it)
Keith
Terrace Room
Stayed in Ιαν. 2024
Couples
1 review
3.7/5
Posted on 12 Ιαν. 2024
Nice hotel, just feel the cost of parking is a bit steep, what happen to the time that if you stayed in a hotel the parking was free
Rajan
Executive Twin Room
Stayed in Ιαν. 2024
Family
1 review
4.7/5
Amazing
Posted on 26 Ιαν. 2024
Excellent service.Wonderful location for someone to visit wellington for the first time.
Guest User
Terrace Room
Stayed in Ιούν. 2023
Family
1 review
5.0/5
Outstanding
Posted on 21 Ιούν. 2023
Great experience stay with James cook hotel wonderful service for housekeeping, front desk poor service
Guest User
Executive Twin Room
Stayed in Αύγ. 2023
Family
11 review
4.0/5
Very Good
Posted on 17 Αύγ. 2023
The room was renovated and the beds were super comfortable.
Craig Edwards
Executive Twin Room
Stayed in Ιούλ. 2023
Couples
26 review
5.0/5
Outstanding
Posted on 22 Ιούλ. 2023
We had a wonderful stay , great service and a good location
mooomoooo
Terrace Room
Stayed in Ιούλ. 2022
Family
15 review
4.2/5
Very Good
Posted on 27 Αύγ. 2022
Good location and clean rooms, shower in bathroom sprayed over the floor despite the curtain.
Guest User
Executive King Room
Stayed in Απρ. 2023
Solo travelers
6 review
4.0/5
Very Good
Posted on 4 Ιούν. 2023
Great views of the city.
Guest User
Executive King Room
Stayed in Νοέμ. 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on 19 Νοέμ. 2024
Came to Wellington on a business trip and stayed for 3 nights. The hotel has a view of the bay, the hardware is average, but the software is OK, the staff are very professional, especially the hotel restaurant, which is surprisingly delicious.