Hi-island Hotel Reviews
Hi-island Hotel
No. 31 Qingling Road, Wenchang, Hainan, ChinaView Hotel Details
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1 night
Hi-island Hotel Guest Reviews
4.5/5
Good
293 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(293)
Positive reviews(277)
Reviews with photos/video(25)
Classy environment(18)
Convenient parking(18)
Great value for money(17)
Large rooms(14)
Quiet & comfortable(10)
Friendly front desk staff(10)
Strange smell in room(5)
Many dining options(3)
Negative reviews(16)
HamRichard
Continental-style Twin Room
Stayed in Jun 2024
Travel with friends
12 review
Posted on Jul 3, 2024
Even though is walkable to the old town it is still a bit of a walk there. Got a room with facing the next building wall. Dark and have a mushy and damp smell. There was no floor mat in the bathroom to dry out leg . And the toilet cubicle is small. Hardly comfortable to undress to use.
No bottle water is given in the room. Must go down to reception and asked for it. Seems not happy when asked for more. Would not consider it next time
Response from Property: Dear guests: Thank you very much for your valuable suggestions. We have made improvements based on your evaluation. As far as we remember, we have solved all the problems you raised, and we were very happy to communicate on site. If any staff member is unwilling to serve, we will correct it immediately. Serving guests is our uncompromising purpose. I wish you a pleasant journey!
Komlan
Continental-style Double Room
Stayed in Jun 2023
Couples
59 review
Outstanding
Posted on Jun 17, 2023
Best place to stay in Wenchang!!! Great location in the center, just 5 minutes walking from Confucius temple. This place is clean, very clean, relatively new and well maintained. Staff is very professional and attentive. Nicely decorated rooms with big windows. Comfy bed with clean sheets and towels available every day. There’s a washing machine available….
6/7
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again, and wish you a pleasant journey and a happy life!
keny
Continental-style Double Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 11, 2024
Comfortable hotel stay. Spacious bedroom
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again, and wish you a pleasant journey and a happy life!
I love travel I love Holiday
Continental-style Double Room
Stayed in Apr 2023
Family
144 review
Very Good
Posted on Apr 20, 2023
Good location good hotel. I will be back
Response from Property: Dear guests: Hello! Thank you for your thoughtful evaluation and praise! If you need help during your stay, please let us know at any time, we are very happy to serve you; acquaintance is a kind of fate, just like you choose our hotel at a glance from thousands of hotels. Thanks to the support and support of many friends like you, we will still work tirelessly to persist in our persistence, work hard, and improve our service quality through persistence and hard work. Welcome to visit again and wish you a pleasant journey and a happy life joy!
Guest User
Continental-style Double Room
Stayed in Apr 2023
Family
1 review
Very Good
Posted on Apr 20, 2023
good location,
Response from Property: Dear guests: Hello! Thank you for your thoughtful evaluation and praise! If you need help during your stay, please let us know at any time, we are very happy to serve you; acquaintance is a kind of fate, just like you choose our hotel at a glance from thousands of hotels. Thanks to the support and support of many friends like you, we will still work tirelessly to persist in our persistence, work hard, and improve our service quality through persistence and hard work. Welcome to visit again and wish you a pleasant journey and a happy life joy!
Taopaodaoyueliangba
Continental-style Double Room
Stayed in Feb 2024
Travel with friends
22 review
Outstanding
Posted on Feb 6, 2024
Facilities: The hotel facilities are quite complete.
Hygiene: It is quite clean, and the bedding is changed after each guest.
Environment: The hotel environment is very good.
Service: The lady at the front desk is very nice and upgraded the room.
The hotel is in a good location, close to the Confucius Temple and Wennan Old Street
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again, and wish you a pleasant journey and a happy life!
Guest User
Continental-style Double Room
Stayed in May 2024
Travel with friends
10 review
Outstanding
Posted on May 26, 2024
The room was very clean and tidy
Hygiene is very good
Good environment
good service
The design of the room is very simple and elegant, and it feels very comfortable. I stayed here for 8 consecutive days. I will stay here again next time I go to Wenchang. The environment is relatively quiet.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you choose our hotel at a glance among thousands of hotels. Thanks to the support and support of many friends like you, we will still work tirelessly to persist in our persistence, work hard, and improve our service quality through persistence and hard work. Welcome to visit again. I wish you a happy journey and a happy life. joy!
Anonymous User
Continental-style Double Room
Stayed in Mar 2024
Business travelers
6 review
Outstanding
Posted on Mar 24, 2024
Clean and sanitary, with indoor and outdoor parking lots, the flowers are beautiful, I stay here every time I come to Wenchang
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again, and wish you a pleasant journey and a happy life!
Guest User
Continental-style Double Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 16, 2024
The hotel room is large and clean. The front desk and cleaning staff are very nice and polite. My parents kept praising me for making a good reservation. The location is very close to attractions and places to eat. Wangxi Laoba Tea is a short walk away. There is a parking space behind the hotel. Parking is very convenient, much better than Graden and Vienna.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again, and wish you a happy New Year and prosperity in the Year of the Dragon!
Guest User
Continental-style Double Room
Stayed in Apr 2024
Family
2 review
Very Good
Posted on Apr 9, 2024
I have repurchased from this store many times and compared the price and quality!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you choose our hotel at a glance among thousands of hotels. Thanks to the support and support of many friends like you, we will still work tirelessly to persist in our persistence, work hard, and improve our service quality through persistence and hard work. Welcome to visit again. I wish you a happy journey and a happy life. joy!
Anonymous User
Continental-style Double Room
Stayed in Dec 2023
Other
3 review
Posted on Jan 9, 2024
The front desk service attitude is poor. When checking in, the person looked like he owed me millions. I came to stay at the hotel, not to see the front desk's face. He didn't smile at all and was indifferent when I spoke. The room smelled bad and there was a damp smell. The hygiene was average.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, thank you for visiting our hotel. If you have any questions during your stay, please call the front desk at 8888 to let us know. We will handle it for you as soon as possible and change your room. The service quality of the service staff is our magic weapon. It seems that the magic weapon should be polished frequently. All the staff have held a meeting to reach a unified understanding. Don't worry, our service will get better and better under your supervision. Thank you for staying in our store. Your negative review is where we need to improve. Thank you for your valuable comments. I hope our service can bring you a sense of home. Welcome to visit us next time! Have a nice trip,
Anonymous User
Continental-style Double Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Jan 13, 2024
The front desk service is very enthusiastic, the room is large, and it would be best if the bathroom had a door so that the room wouldn't be too damp. Overall, I'm quite satisfied and give it a good review
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again and have a pleasant journey.
Mtde3
Continental-style Double Room
Stayed in Oct 2023
Other
3 review
Outstanding
Posted on Oct 14, 2023
Good. It feels good. Not bad.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again, have a pleasant journey, and happy Mid-Autumn Festival and National Day!
Guest User
Continental-style Double Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 9, 2024
The hotel has convenient parking and is clean and good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you choose our hotel at a glance among thousands of hotels. Thanks to the support and support of many friends like you, we will still work tirelessly to persist in our persistence, work hard, and improve our service quality through persistence and hard work. Welcome to visit again. I wish you a happy journey and a happy life. joy!
Kailaiwangchao
Continental-style Double Room
Stayed in Nov 2023
Business travelers
1 review
Very Good
Posted on Nov 11, 2023
It's OK, the service attitude is also good, the environment is good, and the ladies and brothers at the front desk are very nice. There are activities in the evening and you can go or not. The facilities are also complete!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful evaluation and praise! Meeting is a kind of fate, just like you chose our hotel at first sight among thousands of hotels. It is with the support and support of many friends like you that we will continue to work tirelessly to persist in our persistence and efforts, and improve our service quality in persistence and efforts. Welcome to visit again and have a pleasant journey.