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Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(379)
Positive reviews(368)
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Delicious breakfast(53)
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Secluded lake view(8)
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Stayed multiple times(6)
Negative reviews(11)
Ho
CD
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 24, 2024
big room and services to customers, many food shop nearby, breakfasts is good!
Response from Property: Hello dear guests! Thank you for staying at Hampton by Hilton Wenling. Huan Xiaopeng is very sad that we did not get your 5-point praise for this stay. Training is currently being strengthened, and we look forward to your next visit to see a different side of us!
Guest User
2 Twin Beds Guest Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 26, 2024
It really feels like home. The hotel was newly opened in 2024. All facilities are very new. The front desk also upgraded to a superior twin room for free. It has large space and reasonable design! I especially want to praise the pillows and mattress. It’s really super comfortable to sleep on! It’s more comfortable than sleeping at home! The toiletries are also from international brands, and the breakfast varieties are also very rich, and they are all delicious~ In short, it is highly recommended. I will stay at the Hampton Inn by Sheraton when I come to Wenling in the future.
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6/11
Guest User
CD
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 22, 2024
This is my second time staying at this hotel, and the overall review is satisfactory. The service staff of the hotel are in place. The hotel customer service can follow up and handle the issues raised by the guests in a timely manner. The breakfast has a rich variety. If it is too late to have breakfast, they can also provide packaged services, which is more considerate. The location is in the most central area of Wenling. When you wake up in the morning, you can see the panoramic view of Jiulong Lake Park. It is not far from the famous Changyu Cave and Museum. It is very convenient whether you are on a business trip or vacation. I came here mainly for business and as a tourist. It’s been a circle, hahahaha
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Guest User
2 Twin Beds Guest Room
Stayed in May 2024
Couples
54 review
5.0/5
Outstanding
Posted on May 18, 2024
The hotel is located by Jiulong Lake. When you go out, turn left and you will find a food street. It is only about 1,000 meters away from Yintai Commercial Plaza. The room is spacious and bright, clean and tidy, the bedding is comfortable and sanitary, the breakfast is rich in variety, and the waiters are very enthusiastic. Suitable for self-driving, but taking a taxi is also very convenient and fast. Staying at Hilton is a wise choice and deserves a thumbs up.
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Guest User
2 Twin Beds Guest Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel is in an excellent location at the entrance of Jiulong Lake Wetland Park. The commercial street downstairs has all the food, drinks and entertainment options. It is suitable for travel and business trips. The front desk service attitude is very good. The room type is upgraded for free. There is also an automatic late check-out when leaving the hotel. Although there was a small episode during check-in. , but the staff is still very responsible and has always dealt with my feedback in a timely manner. I will stay here again next time I am on a business trip. The best choice to stay at Hampton by Hilton, with excellent value for money
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Guest User
2 Twin Beds Guest Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 5, 2024
It was my first time to visit Wenling and I was unfamiliar with the place. The guy at the front desk was very nice and gave me a detailed introduction to the more famous local attractions in Wenling, such as Changyu Cave Sky, Xiaoruo Village, Shitang and other places. I forgot to ask the name of the guy at the front desk. Thank you very much. The newly opened hotel room does not have any peculiar smell. The staff are very friendly. If you need any supplies in the room, call the front desk and they will be delivered in time. Thank you! Highly recommended
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Guest User
King Superior Deluxe Room Lake View
Stayed in May 2024
Family
1 review
2.7/5
Posted on May 5, 2024
For the price of nearly 1,000 nights, the service did not keep up at all. The hotel is newly opened. Although there are many air purifiers, they can't cover up the smell. The bathroom sewer still smells. The bath water is hot and cold at night. There is not even a spare quilt in the room. Breakfast ends at 10 o'clock, and there is already a lot of food at 9 o'clock. there is none left. There is a park on one side of the hotel and a construction site on the other. The construction site is noisy at night and the park is noisy at night.
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Response from Property: Unfortunately, this trip to Hampton failed to leave a perfect impression. Thank you very much for your questions to us, and we are sorry that our follow-up work failed to receive your approval! Regarding the smell of the room you mentioned, our room is already equipped with green plants and air purifiers. As for the issue of spare quilts that you mentioned, you need to tell the hotel staff before they can send it to your room. We will check with the restaurant about the breakfast situation. , I am really sorry for causing you so much trouble during your stay. We look forward to your next stay and hope to give you a better stay experience - Huan Xiaopeng who never leaves