Room 301, 401 / 513, building 8, Fuxing building, Baili West Road, Lucheng District, Wenzhou, Zhejiang, ChinaView Hotel Details
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Hupan Haojia Hotel Guest Reviews
3.9/5
768 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(768)
Positive reviews(695)
Reviews with photos/video(195)
Great value for money(53)
Average sound insulation(37)
Easy to get around(23)
Friendly front desk staff(14)
Perfect for business trips(12)
Located downtown(6)
Stayed multiple times(4)
Tasty food(3)
Negative reviews(73)
亚历山大1709
Special Offer Quiet Single Room (Quiet And Comfort + Washing Machine)
Stayed in May 2024
Solo travelers
51 review
3.7/5
Posted on May 6, 2024
for this kind of low budget hotel is the quality alright. You get what you pay for. It's okay for a few nights. The room and the bed is big enough. Location is really good. Service is superb! I arrived very early in the morning and could already check in. It's definitely a good hotel
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Lakeside Haojia will be the warmest and most unique one in your memory! Come back to "home" often, and I wish you: well!
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Guest User
Special Offer Quiet Single Room (Quiet And Comfort + Washing Machine)
Stayed in Aug 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Aug 27, 2024
A good place to spend a night for a cheap price. Nothing special, but good location, simple but clean rooms. A good choice for its price
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t let go of, and every hotel has its sweet and warm memories. I hope that Lakeside Haojia will be the warmest and most unique place in your memories. that! Come back "home" often and have a look. I wish you well!
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Aidan
Tranquil Serene Double Bed Room (Quiet Good Sleep + Washing Machine)
Stayed in Feb 2024
Travel with friends
8 review
2.7/5
Posted on Feb 15, 2024
You get what you pay for, but smells of smoke in the room
Response from Property: Dear guests: Hello! Thank you for choosing Lakeside Haojia Hotel. We are glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort. Warm stay experience. Looking forward to your visit and patronage again!
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Guest User
Special Offer Quiet Single Room (Quiet And Comfort + Washing Machine)
Stayed in Sep 2023
Business travelers
15 review
4.5/5
Great
Posted on Sep 30, 2023
The service was good and location but the room doesn’t have tables and chairs
Response from Property: Dear guest, thank you for your love and recognition of Lakeside Haojia. We have been working hard to create a guest-first experience for our passengers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
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Guest User
Boutique Twin Room (Comfort Good Sleep + Washing Machine)
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Hotel is very good
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望湖畔豪家會是您回憶裏最温馨最獨特的那個!常回“家”看看哦,祝:安好!
Response from Property: 尊敬的賓客:您好!感謝您選擇湖畔豪家酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
DUBUYA
Special Offer Quiet Single Room (Quiet And Comfort + Washing Machine)
Stayed in Feb 2024
Solo travelers
14 review
4.0/5
Very Good
Posted on Feb 19, 2024
Good for a solo traveler
Response from Property: 尊敬的賓客:您好!感謝您選擇湖畔豪家酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
Roman Meisenberg
Light Enjoyment Cozy Double Bed Room (Warm And Clean + Washing Machine)
Stayed in Jun 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Jun 8, 2023
Adorable, friendly staff, clean, great location.
Response from Property: Dear guest: I am very glad that you had a wonderful holiday with your friends at the hotel. Your review is an affirmation and encouragement for our best service. We also have many affordable activities to strengthen our efforts to make up for the shortcomings. Please continue to pay attention to us and welcome you to visit again!
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Kaixindeace
Light Enjoyment Cozy Double Bed Room (Warm And Clean + Washing Machine)
Stayed in Dec 2024
Couples
1 review
0.5/5
Posted on Jan 1, 2025
The hotel is not hygienic enough. There are stains on the quilt that look like feces. There were some blood stains on the sheets. I was too sleepy last night to report the problem to the front desk. The door is not very good. It takes a lot of force to open the door. The overall experience is very bad. You need to pay a deposit of 200 yuan when you check in, but only 170 yuan was returned when you check out.
Original TextTranslated by Google
Response from Property: Why are the businesses the ones who are being criticized for damages? The bed sheets, quilt covers, and bath towels are all covered in oil and blood, but we can't post a video review for everyone to see. Our relationship is a rental relationship, and damaged items need to be compensated. When you checked in, you didn't say that there were problems with the hygiene of our hotel facilities. You deducted money and said that we were not hygienic. You shouldn't mess with the hotel facilities and supplies when you check in. Our hotel is honest and fair. You deducted your deposit because you damaged my supplies. You were deducted money for messing with the facilities, and you maliciously gave a bad review. Why, why, why, why, why, I hope you will be magnanimous and forgive us. We can't afford to offend you. I wish you all the best in the new year 2025. May all your wishes come true.
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Guest User
Light Enjoyment Cozy Double Bed Room (Warm And Clean + Washing Machine)
Stayed in Dec 2024
Solo travelers
73 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The hotel is in a great location, with complete facilities, sanitation, and 0K service. It is a short walk to the attractions, and the transportation is very convenient. It is a good value for money to stay here during your trip.
Original TextTranslated by Google
Response from Property: 親愛的賓客您好,感謝您對湖畔豪家的喜愛和認同。我們一直努力為旅客打造賓客至上的體驗,希望 我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
Guest User
Special Offer Quiet Single Room (Quiet And Comfort + Washing Machine)
Stayed in Oct 2024
Solo travelers
11 review
4.0/5
Very Good
Posted on Oct 29, 2024
In general, it is OK. This price is in Wenzhou. The receptionist is very good. The sanitation is OK. It is just that the window is small and there is a lingering smell of cigarettes. The facilities are quite complete.
Original TextTranslated by Google
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,誠邀您 的再次到來。
Guest User
Special Offer Quiet Single Room (Quiet And Comfort + Washing Machine)
Stayed in Oct 2024
Solo travelers
26 review
3.7/5
Posted on Nov 21, 2024
The location is very good, the price-performance ratio is very high, I travel alone, the main point is a cheap price, as long as it is clean and hygienic, I will be satisfied. I thought that the price was cheap but the hygiene was not guaranteed, but it was actually very good, a money-saving choice, I would not consider it if I wanted comfort and luxury.
Original TextTranslated by Google
Response from Property: 親愛的賓客您好,感謝您對湖畔豪家的喜愛和認同。我們一直努力為旅客打造賓客至上的體驗,希望 我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
Cuiniaofeifeifei
Boutique Twin Room (Comfort Good Sleep + Washing Machine)
Stayed in Oct 2024
Travel with friends
2 review
1.5/5
Posted on Oct 3, 2024
When we checked in, we found that the shower head was broken and the sink was clogged. The security guard sent by the front desk could not fix it, so I asked to change rooms. The front desk replied that they were full for the National Day holiday and there was no room to change. Because it was midnight, we had nowhere to go and had to stay. After the repairs the next day, no one cleaned and flushed it. At the same time, we found that the toilet was leaking. The hotel elevator was 20 meters outside the hotel and had to pass through a car repair shop. It was dirty and messy. The room was also relatively small. It is not recommended to stay.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇湖畔豪家酒店,噴頭是您自己掉下來砸壞的還要我們,我們夜裡12點也過來給你更換新的,退房時還要求免房費處理,不免費就給差評,酒店地理位置:風景如畫門口就是九山湖公園,向南走600米就是松台山廣場《仙人井》2023年春晚戲劇現場採景點,距離五馬街1600米,向北走700米酒是望江路,遠眺中國四大名嶼之一《江心嶼》清朝英國領事館,您有什麼不滿意可以直接和我們前台聯繫我們將第一時間來處理祝您開心快樂!!!!!
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Guest User
Deluxe Double Bed Room (Sunshine Double Bed, Brand Mattress)
Stayed in Sep 2024
Solo travelers
1 review
2.2/5
Posted on Sep 8, 2024
Like many small hotels, the ducted air conditioner is extremely noisy. There are concrete pillars outside the window. Here are some pictures I took with my Leica. The hot water pressure is very low.
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. I really want to praise your photos for being very clear. I am sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
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Guest User
Special Offer Quiet Single Room (Quiet And Comfort + Washing Machine)
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I often come to Wenzhou for tourism and always stay in this hotel.
Environment: very elegant and comfortable
Sanitation: clean and tidy, especially warm
Service: the service attitude is very good, the room is cleaned very cleanly every day
Facilities: the facilities in the room are very complete, the sound insulation is good, the environment is good, the scenery outside is also good, and the tourist attractions are very close. Anyway, the stay is very comfortable, strongly recommended👍👍👍👍
Original TextTranslated by Google
Response from Property: [Near Jiangxin Island and Wuma Street] The hotel is located in Building 8, Fuxing Building, Bailixi Road, downtown Wenzhou, with convenient transportation. We believe that guests are family, so we are particularly concerned, caring, considerate, caring and warm for everything during your stay. This is the most sincere gift from every Lakeside Haojia Hotel staff. Here, we will, as always, welcome you again with a cordial smile. Thank you!