Hotels near Kampung Gajah, West Bandung Regency

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

Room really nice with mountains view, the room ambiance was really clean and bright. The room was perfect! The garden not really big, but good enough for strolling around in the afternoon time. We also got mini bar (snacks and drinks) for free with unlimited mineral water by request. We enjoy our lunch at semeja restaurant (indonesian or asian food), enjoy our afternoon cake in their coffee shop and also tried dinner at monomono restaurant (Japanese food). Evertyhing was good. The breakfast have a lot of choices, but it really crowded, even they already separated in 4 sessions. Really recommend this hotel for family or couple getaway.

2022 I checked in at this hotel, I forgot the month. The first time I entered the hotel lobby was greeted by the receptionist, as far as I know named elsa CMIIW. The first photo I had permission from him at the time of fixing the broken flasher, swiftly with good speech I think giving a lot of tips is fine. I think he is the most kind, friendly, sprightly staff I've ever met 😍. The second photo, when I checked in again, it was seen that there were spots on the bed sheet. I complained by calling the receptionist, it turned out that there was no answer when I got off at the receptionist counter, there was no one, I was surprised that the staff was smoking in the front restaurant. After waiting 60 minutes - 90 minutes finally the other staff changed the bed sheet, at that time I came out because I wanted to shop. The third photo was back at the hotel at night and when I opened the bed sheet it was still stained like blood 😭. In the fourth photo, the lights suddenly flickered like in a club shortly afterwards turned off. I decided to checkout that night, again and again there was no one at receptionist! I decided to put the hotel key at the receptionist and did not take my deposit because I was fed up and annoyed. I hope to pay more attention in terms of staff aspects and room cleanliness.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

This hotel has great potential to be a highly recommended hotel, but fell short on few crucial things. The location is great, good looking exterior, and the room is well designed too! But unfortunately seems this hotel is not well maintained. Maybe because of COVID. But should not be an excuse, tho. Let start with some positives: 1. Room is spacious, good looking design 2. Great location 3. Nice exterior design 4. Decent food During our stay, we found several issues: 1. The room wasn’t exactly the best smelling room we’ve been. Moreover, definitely need so many cleaning such as on the curtain and the bed headboard. 2. The restaurant only open until around 8. We could not even get a plate and a set of cutlery at night. 3. The pillows are rather bad for a 3-star hotel. 4. the wi-fi is terrible. Disconnected every 5 minutes with bare minimum speed. 5. The receptionist wasn’t exactly at their post everytime (sometimes no one is there) This hotel shows sign of its glory years but obviously the COVID didn’t help in its maintenance and management. Not sure whether we would be back here again, but if something drastic is done, we would love to stay here again.

I booked 2 rooms, requested close to, the room was large, quite clean and comfortable, AC and Wifi are good, the children enjoy swimming in the pool upstairs, the receptionist is friendly served by Mr. Suwandai. Breakfast is quite varied. Security is also friendly and friendly. Thank you management Grand Pacific Bandung.

I stayed in this hotel for two days and it was a good stay. When she left, she left some money in the safety deposit box. I was then called and received all my valuables. I thank the hotel management and security department.

stayed for two nights here.the main note is that there is an independent bank atm at the entrance of the hotel.it is still one building with the hotel with spa and reflexiology that the price is not expensive,and there is also indomaret. At least for the need to buy drinking water and snacks is easy. Next to the hotel is a pharmacy and a big mosque. Opposite the hotel is a Sunda dining house, fried rice and cart buns, there is also a coffee house. Really complete what needed is around the hotel. The room size 18m2 is enough for a mantra in the room. Add a spacious feeling with a window in the room. unfortunately,the window with dead glass,if the window can be opened,it is certainly comfortable to feel the cold air of bandung in the morning.the bed is comfortable with a pillow and also a unique small pillow extra.the tv channel is very complete. water heater is available,although coffee and tea are not provided.it is no problem to be able to buy all at indomaret.bathroom towels are soft and wide.water is also good pressure. There are two notes for room facilities, room air conditioning is not cold enough, it seems to be needed in the service filter and the bathroom is not so spacious (if it is 20cm wider it will definitely be enough). the breakfast menu is very varied and delicious,even the bataki sauce when i tried the sauce tasted just right.for smokers,there is also its own place.one note for breakfast,why is the drinking glass so small?

Over all, it is pleasant because the ambience is fresh and open space, the lobby is extraordinarily beautiful and majestic with its modern colonial concept. From the front gate security, lobby, f&b team, HK everyone is friendly except the front desk staff, guests have to say hello first before they look at the guests, he is not a hospitalist, not suitable for working at the front of the hotel, when I asked a few things about the types of rooms he seemed to explain without enthusiasm and minimal information, hopefully when we come back we won't see him again. We first went to this hotel, on the recommendation of an F&B staff member when we were staying in Cirebon, it turned out that she (Sinta) was already a staff member at Mason Pine. We were really surprised, thanks a lot to Mr. Bani, Mr. Jaka and especially Sinta for your hospitality. We ordered a deluxe pine room, the hotel was not full but why were we chosen a room with a side view, when we saw there were still other rooms. The nightstand in room 1714 does not match the interior of the room. The taste of the food we ate, both at breakfast and in Samara, was delicious. We plan to go back to try another room type...see you Sinta.