Hotels near The Sultan Magical Palace, West Bandung Regency

hot water is limited in the morning and night only,the room is ok,you have to bring the terminal because there are only 1 plugs,the rest is okay,the hygiene is ok,the service is friendly,the location is close to asia aprika

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

We're so satisfied with the hotel and the staff service .never regret to choose this hotel to stay for our holiday .the staff was very kind and friendly to us. The hotel is so clean. A The ambience of this hotel made me feel like that we're so far away from the city. The hotel provide a nice pool in the middle of the building. The one thing that make us so happy is the design of the room and also the hotel look is very beautiful and traditional .we love it so much.one advice from us. As the design of the hot is very traditional ,and the traditional feel will be more better is the hotel can provide at least a speaker with the traditional music along the corridor atleast. So far . This hotel is the best. I will come back for sure.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

This hotel has great potential to be a highly recommended hotel, but fell short on few crucial things. The location is great, good looking exterior, and the room is well designed too! But unfortunately seems this hotel is not well maintained. Maybe because of COVID. But should not be an excuse, tho. Let start with some positives: 1. Room is spacious, good looking design 2. Great location 3. Nice exterior design 4. Decent food During our stay, we found several issues: 1. The room wasn’t exactly the best smelling room we’ve been. Moreover, definitely need so many cleaning such as on the curtain and the bed headboard. 2. The restaurant only open until around 8. We could not even get a plate and a set of cutlery at night. 3. The pillows are rather bad for a 3-star hotel. 4. the wi-fi is terrible. Disconnected every 5 minutes with bare minimum speed. 5. The receptionist wasn’t exactly at their post everytime (sometimes no one is there) This hotel shows sign of its glory years but obviously the COVID didn’t help in its maintenance and management. Not sure whether we would be back here again, but if something drastic is done, we would love to stay here again.

I booked 2 rooms, requested close to, the room was large, quite clean and comfortable, AC and Wifi are good, the children enjoy swimming in the pool upstairs, the receptionist is friendly served by Mr. Suwandai. Breakfast is quite varied. Security is also friendly and friendly. Thank you management Grand Pacific Bandung.

I stayed in this hotel for two days and it was a good stay. When she left, she left some money in the safety deposit box. I was then called and received all my valuables. I thank the hotel management and security department.

Value for money in strategic location. Near central attraction like Braga, Alun-alun and Asia Africa Museum. Free refill drink (hot & cold water) is a plus point. Definitely will come back to this hotel again.

Over all, it is pleasant because the ambience is fresh and open space, the lobby is extraordinarily beautiful and majestic with its modern colonial concept. From the front gate security, lobby, f&b team, HK everyone is friendly except the front desk staff, guests have to say hello first before they look at the guests, he is not a hospitalist, not suitable for working at the front of the hotel, when I asked a few things about the types of rooms he seemed to explain without enthusiasm and minimal information, hopefully when we come back we won't see him again. We first went to this hotel, on the recommendation of an F&B staff member when we were staying in Cirebon, it turned out that she (Sinta) was already a staff member at Mason Pine. We were really surprised, thanks a lot to Mr. Bani, Mr. Jaka and especially Sinta for your hospitality. We ordered a deluxe pine room, the hotel was not full but why were we chosen a room with a side view, when we saw there were still other rooms. The nightstand in room 1714 does not match the interior of the room. The taste of the food we ate, both at breakfast and in Samara, was delicious. We plan to go back to try another room type...see you Sinta.