Econo Lodge Harrisburg/Hershey

It was a good stay

II stayed one night at this out of way Econolodge property and was pleasantly surprised by the friendly, hardworking staff doing their cleaning work in the rooms and around the property. The motel owner was very friendly and accommodating when I inquired to inspect a room before I booked my room directly. II always book any of my hotel rooms, airfares, and rental cars, DIRECTLY with the company, never booking via 3rd party. If anything ever happens where you need assistance, customer service with cancelling or date change, booking directly will get you the help or refund you need. Third party travel sites have horrible customer service and won’t be able to help you with a change or refund with a hefty fee or non-refundable policy. Trust me. My company changed my travel plans, so I had to stay another night in town, and I immediately rebooked this Econolodge property for the cleanliness, friendly, hospitable staff, and safe location. There was free coffee and tea in the lobby, and some packaged bagels, but no real breakfast, but the low room price gives you extra spending money to get a nice breakfast somewhere. I will stay here again and recommend this property.

TERRIBLE EVERTHING !!!!! BAD CUSTOMER SERVICE,DIRTY HALLWAYS,DAMAGED DOORS,OUTSIDE AREA NOT KEPT NEAT,EXPENSIVE! WILL AVOID NEXT TIME I AM VISITING HARRISBURG AREA. NEED A LOT OF IMPROVEMENTS ALL AROUND.DIDN'T EXPECT RITZ CARLTON,BUT THIS WAS JUST NOT SATISFACTORY!

For what it is, it’s great. Clean, check in was quick, price was very good, bed was comfortable, a good basic place to stay for the night. No issues with broken doors or any of the other stuff one of the other reviewers were talking about, I’m not sure that person actually stayed here.

First of all the driveway leading up to the location is hidden and it looks abandoned. There is really no maintenance and weeds everywhere. The lobby is run down, and the couch in the lobby is missing a leg and held up with a book and can of soup. That should have been our first red flag. The fellow at the front counter was very friendly, so we thought we would give it a shot since the photos of the room seemed good online. Walking to the room, half the doors of other rooms were either open or broken, or didn't match (unpainted or different paint). We opened our door and immediately smelled mold. The air conditioner and bathroom fan were covered in grime and dust and obviously hadn't been cleaned in months. Then we noticed the ceiling was actually caving in on one corner. The bathroom light didn't work in the shower, the shower itself was covered in mold, there was also mold on the walls. We immediately went back down, requested a cancellation, and went to another motel across the street that was new and clean. Thank you to the front desk gentleman for not giving us any issues on cancelling, you were lovely. I'm sorry you work in such a dive, you deserve better. I feel like this happens a lot based on your reaction.

Don't stay here unless you want your room invaded while you are gone and your belongings almost stolen or thrown in the dumpster. Worst hotel experience in my life They had the maid clean my room thinking I had checked out when I had not. Maid found a tote of snacks, souvineers,drinks and my tablet that I had left in my room. They to ok the tote, split up the snacks, and the maid hid the tablet in the laundry room for supposed sade keeping...but never told.mgmt. They refuse to reimburse me for my things that were thrown In a dumpster.

Great hotel, close to truck stops and right off the exit of 81 . The staff are very friendly, I didn't get the normal hotel staff vibe I have from other places they made us feel right at home. The room had no carpeting which is always a plus to me. The price was right and they even have a nice little breakfast area . We would stay again .